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Mercedes-Benz of Boston
- Car Dealers
- Somerville, MA
About this business
Location details
259 McGrath Hwy, Somerville, MA, 02143, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Definitely The #1 Mercedes Store To Visit. I Had Visited Multiple Mercedes Over The Weeks But Andy Espinosa Went Above And Beyond To Put Me In An Amazing Vehicle. He’s Definitely More Than Just A Salesman. His Attention To Detail Is Game Changing.
Business response:
Hi Cruz! Thank you for sharing your experience with us! We're delighted to hear that Andy Espinosa went above and beyond at Mercedes-Benz of Boston. Enjoy your amazing vehicle, and we appreciate the kind words!
Very timely and courteous service. Albert service manager is terrific and has always exceeded expectations.
Business response:
We're delighted to hear that Albert and our team at Mercedes-Benz of Boston provided you with prompt and courteous service. Thank you for sharing your experience! Safe travels!
I recently had my vehicle serviced at Mercedes Benz of Boston and I was thoroughly impressed by the level of professionalism displayed by everyone on the team. From the moment I arrived, the staff greeted me warmly and made me feel welcome. Mr. Albert Berisha, customer service manager has done a great work because each team member I interacted with was knowledgeable, courteous, and dedicated to providing excellent service. Specially Mr. . Schneider took his time to explain the services my car needed and answered all my quest... read more
Business response:
Hi Mahmood! Thank you for sharing your experience with us! We're delighted to hear that Mr. Albert Berisha and the team at Mercedes-Benz of Boston provided such excellent service. Your recommendation means a lot to us, and we're glad everything went smoothly during your visit!
The customer service that I received from Schneider at the dealership was excellent. He was very responsive when I called for service and was also able to get me a loner car. His professionalism and demeanor is extraordinary. He is part of the reason why I will continue to purchase my vehicle from Mercedes in Somerville. He is definitely an employee that goes above and beyond for your customers.
Business response:
Thank you for sharing your experience with Schneider and the team at Mercedes-Benz of Boston. We're delighted to hear that his exceptional service has had such a positive impact on your visits. We look forward to assisting you again in the future. Safe travels!
My experience was TERRIBLE! !!! I would NEVER buy a car from HERB CHAMBERS of BOSTON, If you try to buy a used car from them you have to pay for it in full, they will NOT hold a car, even if you put down 50%, NO check!! only wires, very limited on debit and credit cards 3k only. NO BUSINESS check!! The whole experience was awful!!!!! A simple transaction took over 7 hours!!!! NEVER AGAIN!!!! I tried calling to speak to my rep , too busy, general sale manager too busy, business manager too business, All I wanted to know is if... read more
Business response:
Yes, Sir. We do have processes and business rules to treat all of our clients equally while protecting the dealership from fraud. This applies to all of our customers and we have very little pushback. We do not feel it is unreasonable to ask a customer to pay for a car if they decide to purchase it. All of our cars come with a 5-day money-back guarantee to ensure that our customers have some time to make sure it is the right car for them. So, we ask that you pay for a car before you drive it away and then offer you a money-b... read more
Albert Berisha and his team will take great care of you at this dealership. Always on time and available for questions. I highly recommend them!
Business response:
Hi Christian, we're delighted to hear that Albert and the team at Mercedes-Benz of Boston provided you with excellent service. Thank you for recommending us, and we look forward to assisting you again in the future! Safe travels!
Excellent dealer and a great experience on a pre-owned vehicle. Would do business with again for sure.
Business response:
Thank you for sharing your positive experience with us at Mercedes-Benz of Boston! We're delighted to hear that you're satisfied with your pre-owned vehicle purchase. We appreciate your recommendation and see you again! Safe travels!
My Recent service at Herb Chambers Mercedes in Somerville was outstanding as usual. Patrick T, the manager, greeted me and guided me through the service appt. I needed an inspection sticker and oil change. Patrick asked the tech to go thru the rest of the car. Patrick passed along the results of the inspection and made the appropriate recommendations. Thanks again Pat,
Business response:
Hi Mark, we're delighted to hear that Patrick and the team at Mercedes-Benz of Boston provided you with outstanding service. Thank you for sharing your experience, and we look forward to assisting you again in the future! Safe travels!
They are right to my liking thank you you guys are much better than Westwood
Business response:
This is great to hear, Jeremiah! Thank you for being a valued Mercedes-Benz of Boston customer!
Frequently asked questions about Mercedes-Benz of Boston
How is Mercedes-Benz of Boston rated?
Mercedes-Benz of Boston has a 4.8 star rating with 9,408 reviews.
When is Mercedes-Benz of Boston open?
Mercedes-Benz of Boston is closed now. It will open at 9:00 a.m.