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Mercedes-Benz of Boston
- Car Dealers
- Somerville, MA
About this business
Location details
259 McGrath Hwy, Somerville, MA, 02143, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Boston MB folks always work hard on behalf of their customers, If something does go wrong, it is usually the fault of Mercedes Benz nationwide systems problem (e.g., lousy inventory management on the new EQE supply chain.
Business response:
Steve, thanks for recognizing the hard work of our team at Mercedes-Benz of Boston. We appreciate your understanding and patience with any nationwide issues. Safe driving!
The Garage is comfortable for relaxing and good office facilities with snacks - it’s like being at home. The people in the garage are great. Thanks to the engineers for keeping my Mercedes in perfect condition.
Business response:
Nirjhar, we're delighted to hear you felt at home and enjoyed our facilities here at Mercedes-Benz of Boston. Thanks for the kind words about our team! Safe travels in your perfectly maintained Mercedes!
It’s was a great experience. Everyone is professional, on time & friendly. Happy with the service.
Business response:
Thank you for the wonderful review! We're happy to hear you're satisfied with the service provided by our team here at Mercedes-Benz of Boston and we hope to see you again in the future. Take care!
Always a pleasure working with Ronald! ! 2nd car with him - and we already started talking about the 3rd one. MB Boston always feels like home whenever I visit! Completely satisfied customer!
Business response:
GeeBee, it's fantastic to hear that Ronald and the team at Mercedes-Benz of Boston have made you feel right at home! We look forward to helping with your third car soon. Thanks for being a loyal customer!
This was my second time at this place. Jimmy is always so respectful and professional.
Business response:
We're so glad Jimmy & the Mercedes-Benz of Boston team continue to earn your support! Thanks for the kind review and we'll see you again next time!
Always receive a friendly greeting when I bring my car in for service. The customer service keeps improving, even when you think that it is excellent and couldn't get better, it does. I commend the staff and the training of the personnel in the service department.
Business response:
Thank you for your kind words! We're delighted to hear that our team at Mercedes-Benz of Boston continues to exceed your expectations. We appreciate your support and look forward to serving you again!
The Team was helpful friendly. Ready for my arrival and provided a good explanation of the work and associated costs. The van was ready on time.
Business response:
Scott, we're glad to hear our team at Mercedes-Benz of Boston provided you with a smooth and informative experience. Thanks for sharing your feedback!
Gill and greeter ADILSON were great and helpful squeezing me in with no appointment. I’m thankful to the mechanic who found a bubble in my tire and saved me from having a blow out or flat on the highway.
Business response:
We're glad to hear that Gill, Adilson, and our team at Mercedes-Benz of Boston were able to assist you without an appointment. Your safety is important to us—thanks for sharing your experience!
Amazing customer service by Schneider as always! Would definitely recommend this dealership to my friends and family
Business response:
Insaf, we're delighted to hear Schneider provided amazing customer service! Thanks for recommending Mercedes-Benz of Boston to your friends and family.
Frequently asked questions about Mercedes-Benz of Boston
How is Mercedes-Benz of Boston rated?
Mercedes-Benz of Boston has a 4.8 star rating with 9,172 reviews.
When is Mercedes-Benz of Boston open?
Mercedes-Benz of Boston is open now. It will close at 8:00 p.m.