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Mercedes-Benz of Boston

4.8
  • Car Dealers
  • Somerville, MA

About this business

AutomotiveCar DealersUsed Car Dealers

Location details

259 McGrath Hwy, Somerville, MA, 02143, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.89,408 reviews
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dregs.radiant-0n's profile image
dregs.radiant-0n 
2 years ago

I have been always impressed with service provided for my car. In the past 13 years. I have been Impressed also by the attention given to me and my car by the service department receptionist and their efforts to explain the nature of the service needed for my Mercedes GLK. 

Business response:

We're delighted to know that you've been consistently impressed with our service over the past 13 years at Mercedes-Benz of Boston. Our team always aims to provide detailed explanations and top-notch care for your GLK. Thanks for sharing this positive feedback! 

CB5's profile image
CB5 
2 years ago

Exceptional customer service (Jimmy Maniatis is the best! ) and they do excellent work on the car. 

Business response:

We really appreciate you taking the time to leave Mercedes-Benz of Boston this awesome review, thank you! 

Keith M's profile image
Keith M 
2 years ago

Albert, it was great seeing you as always. Thank you for taking care of the few small details outside of my scheduled maintenance. I also would like to thank the guys that check my car in when I pull into the building. Very cordial and I always have good conversation with them… Mercedes-Benz of Boston is 2nd to none Thank you everyone Keith .M 

Business response:

Keith, it's great to know that Albert and the rest of our team at Mercedes-Benz of Boston were able to provide you with such a positive experience. We appreciate your kind words! 

Csplash21's profile image
Csplash21 
2 years ago

Very good customer service and very helpful. Would definitely recommend to all my family and friends. 

Business response:

We're delighted to know you had a positive experience at Mercedes-Benz of Boston and appreciate your recommendation! We look forward to serving your family and friends in the future. 

Queenhayhay's profile image
Queenhayhay 
2 years ago

I always have a great experience here ! Everyone is always so nice and kind and good vibes 😊 Especially my service advisor Jimmy! He’s the best! Very knowledgeable and kind. I’m happy with his service and will be back☺️ AMAZING customer service. Thank you Jimmy & the Mercedes team !💕 

Business response:

We're delighted to know you had a great experience with Jimmy and our team at Mercedes-Benz of Boston! Your kind words mean the world to us. We look forward to welcoming you back for your next visit. Safe travels until then! 

platsey1's profile image
platsey1 
2 years ago

It starts at the service with Jimmy a great service advisor who is over and above taking care of you! Simply the best and that’s why I request him!! 

Business response:

Thank you for the wonderful review! We're so glad Jimmy continues to earn your support and we'll be sure to share these kind comments with him. See you next time here at Mercedes-Benz of Boston! 

Newbury's profile image
Newbury 
2 years ago

Terrific service, excellent customer experience every time I go in. I’ve used them for two cars now, and they Meet me with the upmost respect. 

Business response:

We're glad to know you've had consistently great experiences with us at Mercedes-Benz of Boston. We appreciate your loyalty and look forward to serving you again in the future! Safe travels! 

Pushsur's profile image
Pushsur 
2 years ago

We are very satisfied with the service. Jimmy in service is very helpful. I would recommend it anytime 

Business response:

We're glad to know you had a satisfying service experience with Jimmy and our team at Mercedes-Benz of Boston. We appreciate your recommendation and see you again! Safe travels! 

Fred's profile image
Fred 
2 years ago

Jimmy at Herb Chambers, Mercedes-Benz, Somerville did a thoroughly professional job as service advisor. 

Business response:

Hi Fred! We're glad to know that Jimmy provided you with such professional service at Mercedes-Benz of Boston. Thanks for sharing your experience! 

Frequently asked questions about Mercedes-Benz of Boston

How is Mercedes-Benz of Boston rated?

Mercedes-Benz of Boston has a 4.8 star rating with 9,408 reviews. 

When is Mercedes-Benz of Boston open?

Mercedes-Benz of Boston is open now. It will close at 8:00 p.m.