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Mercedes-Benz of Boston
- Car Dealers
- Somerville, MA
About this business
Location details
259 McGrath Hwy, Somerville, MA, 02143, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Bertrand was very pleasant and informative. Buying a car can be dreadful but this was painless and quite nice. Paulo the finance guy was very efficient and just as pleasant - I would have drinks with these guys. They took care of all of our concerns small and large. I am confident that HC will be there in the event that I need help. I honestly can’t believe what a pleasant, painless experience I experienced. I feel happy and solid about my choice with HBC Somerville No attitude just service with a smile. Thanks so much - I d... read more
Michael Robinson always provides the best customer service. It’s a pleasure to work with him.
Business response:
Hi Justin! Thank you for the five-star review and kind words about Michael from our service team at Mercedes-Benz of Boston! We'll see you next time!
Provided great details and up front discussion on the vehicle. Answered very quickly and kept me informed through the purchasing process.
Business response:
We're glad to know that you had a positive experience with our team at Mercedes-Benz of Boston. We always aim for transparency and prompt communication during the purchasing process. Thanks for sharing your feedback!
Fast and friendly the staff was amazing I had my kids there and they make sure they were happy waiting on my car
Business response:
We're glad to know our team at Mercedes-Benz of Boston was able to provide a fast and friendly service while also keeping your kids entertained. We appreciate the positive feedback!
Excellent customer service , Carlos the sales manager is very professional and made my purchase experience very easy and welcoming.
Business response:
Hey Nathalia, we're glad to know that Carlos and our team at Mercedes-Benz of Boston provided you with an excellent purchase experience. Thanks for sharing your feedback! Have a great ride!
Excellent customer service: Staff are consummate professionals who take pride in what they do, very attentive and willing to go the extra miles to ensure your car is well cared for and they stand by their work. Their level of professionalism is second to none. I get wowed each time I go in for service and for these reasons I'm never going anywhere else to have my car worked on. Thank You, Mike R! Keep up the good work, my friend! Happy holidays and Happy New Year all!
Business response:
We're so glad to know that our team at Mercedes-Benz of Boston has consistently provided you with excellent service! Your kind words are greatly appreciated and we'll be sure to pass them along, especially to Mike R. We look forward to continuing the great work for your future visits. Happy holidays!
Outstanding dealer for courtesy, expertise, and competence. Fine facility with advanced equipment, comfortable seating and food options.
Business response:
We're glad to know you enjoyed your experience at Mercedes-Benz of Boston, from our advanced equipment to the comfortable seating and food options. Thanks for recognizing our team's courtesy and expertise!
I had a service issue and Matthew at the Somerville dealership was a great help! He kept me updated while my vehicle was being worked on and he explained what was wrong. I appreciate Matthew so much! The whole service Department at Mercedes-Benz of Boston is amazing!!
Business response:
We're glad to know that Matthew and our service department at Mercedes-Benz of Boston were able to assist you effectively! Your feedback is greatly appreciated, we'll be sure to pass it along. Thanks for choosing us!
The Mercedes Benz of Boston is a professional, clean, and comfortable dealership. I never feel pressured. I am always confident in the quality of service.
Business response:
Hi Miller! We're glad to know that you find our dealership comfortable and professional, with no pressure. Your confidence in the quality of service at Mercedes-Benz of Boston means a lot to us!
Frequently asked questions about Mercedes-Benz of Boston
How is Mercedes-Benz of Boston rated?
Mercedes-Benz of Boston has a 4.8 star rating with 9,173 reviews.
When is Mercedes-Benz of Boston open?
Mercedes-Benz of Boston is closed now. It will open tomorrow at 9:00 a.m.