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Mercedes-Benz of Boston
- Car Dealers
- Somerville, MA
About this business
Location details
259 McGrath Hwy, Somerville, MA, 02143, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Friendly and knowledgeable staff with a wide variety of vehicles and inventory. Responsive to all questions in a pleasant atmosphere
Business response:
We appreciate your kind words, Bob! It's great to hear that the Mercedes-Benz of Boston team was friendly and knowledgeable while responding to your questions. Thank you for taking the time to share your experience. Come back soon!
I would like to express my utmost admiration for Mr. Albert Berisha and commend him for his exceptional dedication to his responsibilities and customer service at Mercedes-Benz of Boston. Whenever I have had the pleasure of visiting the establishment, Mr. Berisha has consistently displayed remarkable problem-solving skills and an unwavering willingness to assist customers directly. His commitment to providing outstanding service is truly commendable.
Business response:
Thank you so much for taking the time to share this fantastic feedback, Aliyev! Albert always takes such wonderful care of his customers and we certainly consider ourselves lucky to have him on our team. Thanks for being a Mercedes-Benz of Boston customer - we look forward to seeing you next time!
We drove to the dealer without an appointment and got serviced right away. Richie was incredibly helpful. He patiently listened to our needs and we got the car we wanted!
Business response:
Thank you for visiting Mercedes-Benz of Boston! We're so glad Richie was able to get you into the car you wanted and we'll be sure to let him know how much you appreciate his wonderful service. Enjoy your vehicle and please don't hesitate to reach out if there's anything else we can do for you!
I would like to express my utmost admiration for Mr. Albert Berisha and commend him for his exceptional dedication to his responsibilities and customer service at Mercedes-Benz of Boston. Whenever I have had the pleasure of visiting the establishment, Mr. Berisha has consistently displayed remarkable problem-solving skills and an unwavering willingness to assist customers directly. His commitment to providing outstanding service is truly commendable.
Business response:
Thank you so much for taking the time to share this fantastic feedback, Aliyev! Albert always takes such wonderful care of his customers and we certainly consider ourselves lucky to have him on our team. Thanks for being a Mercedes-Benz of Boston customer - we look forward to seeing you next time!
MB of Boston is the best place in New England to have your car serviced. I split my time between Boston and southern Rhode Island and if my car needs service when I am in RI I will always drive the almost 2 hours to MB of Boston even though I have several dealerships closer. My service advisor Jimmy is the best and ensures that everything always goes smoothly.
Business response:
Wow, thank you so much for the kind review, John! Jimmy & the team are truly honored to help take care of your vehicle and look forward to your next visit here at Mercedes-Benz of Boston!
They are very knowledgeable about the Mercedes Benz, their customer service and care is remarkable. They keep the vehicle owner updated by every progress while it’s in the shop.
Business response:
We are delighted to hear that you had a remarkable experience working with our team here at Mercedes-Benz of Boston! Thank you for taking the time to share your kind review with us. We hope to serve you again in the future!
Ron was very attentive, flexible, and thorough throughout the buying process. I recommend him and MB of Boston.
Business response:
Ron and the team appreciate the great review! We hope you enjoy your vehicle and look forward to working with you again! Thank you for choosing Mercedes-Benz of Boston!
I like this dealership. Convenient location and professional people who seem to care about giving good service to their customers. I will be leasing my next vehicle from here. That should be coming up soon. Schneider gave me a name of a sales person to talk to. I will follow up with him.
Business response:
We're so glad you enjoy visiting Schneider and our team, Elisa! We appreciate you letting us know that we've earned your business and hope you come to see us for your next lease in the future! Thank you! - Mercedes-Benz of Boston
I wanted to thank and recognize Ricardo Bautista (Richi) from the bottom of my heart for always going above and beyond for me. The reason why I always go to this specific Mercedes location is because I know that I will always have a one of a kind experience. I have been to many Mercedes locations for car services, but none like this location have ever made my experience to be over the top. I will always be a loyal client of Mercedes-Benz of Boston and the #1 reason behind that is my favorite sales guy Richi for being so genu... read more
Business response:
Hi Pavli, We're happy you had a great experience with Richi and the team! We love knowing that we've done our part in ensuring a great purchase and hope you're loving your new ride! We appreciate your loyalty and look forward to earning five stars again next time! Thank you! - Mercedes-Benz of Boston
Frequently asked questions about Mercedes-Benz of Boston
How is Mercedes-Benz of Boston rated?
Mercedes-Benz of Boston has a 4.8 star rating with 9,174 reviews.
When is Mercedes-Benz of Boston open?
Mercedes-Benz of Boston is closed now. It will open at 9:00 a.m.