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Mercedes-Benz of Grapevine
- Car Dealers
- Grapevine, TX
About this business
Location details
1300 Texan Trail, Grapevine, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 7:00 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 7:00 p.m. | |
| Thu | 8:30 a.m. to 7:00 p.m. | |
| Fri | 8:30 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Tom Lim is an exceptional salesman. We thoroughly enjoyed working with him. He’s warm, friendly, knowledgeable, and very easy to talk to. We are already planning to buy a 2nd vehicle, thanks to our fantastic experience with Tom. We never dreamed that a vehicle purchase would be so pleasant and easy to do. Love the dealership, as well. Beautiful, clean, and filled with gorgeous vehicles from which to choose. It’s no wonder that they have such stellar reviews online.
By far the easiest most enjoyable car buying experience we have ever had. I cannot recommend Tom and Mercedes-Benz of Grapevine enough. We will defintely be back
Jorge González is truly one of a kind! No other salesperson has ever helped me the way he did. He genuinely cared about my situation and went above and beyond every step of the way. He is the only reason I was able to walk out of the dealership with my new car today. I’m extremely grateful for his dedication, patience, and outstanding service. If you’re looking for someone who truly cares and delivers results, ask for Jorge. He’s simply the best!
Business response:
Thank you for sharing such a heartfelt review! We’re thrilled to hear Jorge went above and beyond to ensure you drove home happy. His genuine care and dedication truly exemplify the Avondale experience, and we’re grateful for your trust and kind words.
Tim was amazing. Tough negotiator yet still made sure my needs and expectations were met. Can’t wait to be back in his chair
Michael Brignac at Mercedes Benz of Grapevine made the purchasing experience most comfortable. He explained the warranties and information on the certified vehicle buying assurances. He is knowledgeable on the vehicles operation and took time to go over the features of the vehicle. We appreciate his kindness and help to find and show the vehicle. We were happy and pleased with the entire purchasing process with Michael Brignac. He is highly recommended for a smooth buying experience.
Business response:
Thank you for sharing your wonderful experience! We’re thrilled Michael provided such knowledgeable, kind, and attentive service, making your purchase smooth and enjoyable. We truly appreciate your recommendation and are glad you’re part of the Mercedes-Benz of Grapevine family!
Mr. Lim was such a pleasure to work with. I have never worked with a salesperson that put in the amount of effort before, during, and after the sale to make sure I was taken care of. This dealership has great management support, and you can tell with how everyone is motivated to do business. Everyone at this dealership greets you with compassion and a smile.
I appreciate the help and accurate and honest answers to my questions from ,the best salesperson, Jorge Gonzales. Mercedes-Benz of Grapevine was the best dealership I have been to buy my next dream car. I recommend it without hesitation! Also All the staff there were extremely respectful and nice!. Good job ! Thank you! Mina Blackburn
Business response:
Thank you for your kind words and recommendation! We’re thrilled Jorge and the Mercedes-Benz of Grapevine team made your experience enjoyable and helped you find your dream car. We truly appreciate your trust and support!
Tom was amazing to work with. He was patient with us throughout the process, and he was very responsive. He respected our desire to be in and out of the dealership quickly.
Business response:
Thank you for your kind words! We’re delighted to hear Tom provided a patient, responsive, and efficient experience that met your needs perfectly.
Marco did an excellent job explaining the car leasing process and the associated costs. He answered all of my questions and addressed my concerns with patience and clarity. When it came time to transition to co-signing with my mom, Marco was incredibly helpful in guiding us through what that involved. His professionalism and thorough explanations made the entire experience smooth and stress-free
Business response:
Thank you for sharing your experience! We’re thrilled to hear Marco’s professionalism and clear communication made your leasing process smooth and stress-free. We appreciate your trust and kind words!
Frequently asked questions about Mercedes-Benz of Grapevine
How is Mercedes-Benz of Grapevine rated?
Mercedes-Benz of Grapevine has a 4.7 star rating with 6,252 reviews.
When is Mercedes-Benz of Grapevine open?
Mercedes-Benz of Grapevine is closed now. It will open tomorrow at 8:30 a.m.