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Mercedes-Benz of Grapevine
- Car Dealers
- Grapevine, TX
About this business
Mercedes-Benz of Grapevine is a proud dealer of the Mercedes-Benz Sprinter van lineup in Grapevine TX, considered the most reliable and hardest working group of vans in its class. We are committed to exceptional client service experiences by offering competitive lease specials, financing options, and a state-of-the-art service center to assist you.
Location details
1300 Texan Trail, Grapevine, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 7:00 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 7:00 p.m. | |
| Thu | 8:30 a.m. to 7:00 p.m. | |
| Fri | 8:30 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Exceptional Purchasing experience After negotiating my third Mercedes purchase with Doug Prince, I can testify that he takes the extra steps to make a customer feel comfortable doing a deal and making a purchase. I live in Houston and purchase my cars from Doug in Grapevine after a referral several years ago. I do this purely because the purchase experience is worth it.
Business response:
Thank you so much for your continued support and for going out of your way to experience the commitment to client care that Park Place Dealerships aims to provide. We are pleased to hear that Doug has made your last three Mercedes purchases fantastic experiences, and we look forward to doing business with you again.
sprinter purchase I went there to purchase a new Sprinter van, Chad help me,very nice and professional. I purchased the second car from Park Place and I'm very happy.Keep up the good work :)
Business response:
Thank you for the positive review, and for being a loyal customer. We’re pleased that Chad made the purchase of your Sprinter a pleasant experience.
Red Carpet Truly enjoyed the buying experience at Mercedes Benz Motorcars (Grapevine). From the receptionist to the financing group to the sales staff, we experienced nothing but the best. Special thanks appreciation goes to Jacob (sales) for his knowledge, attentiveness, and his willingness to even educate my son with "car buying". Thanks and appreciation also goes out to Mario Pinney (finance), again making my son feel like he was a part of the process. Overall I couldn't be happier. Thanks.
Business response:
Thank you for the kind words. At Park Place Dealerships, we aim to go above and beyond to provide each client with an exceptional car-buying experience, and we’re glad to hear that Jacob, Mario, and the rest of the Park Place team were helpful and attentive throughout your purchase process. If there is anything else that you need, don’t hesitate to stop by the dealership.
Great service Very good client service; from how you're received till the time you leave. Took an older care Mercedes there and loved the service. My girlfriend went there to purchase her first Mercedes and loved how Mani took care of her. When it was time for me to upgrade, I went straight to him and wasn't disappointed. Will definitely go there again for another upgrade.
Business response:
Thank you for being loyal customers of Park Place Motorcars Grapevine. We strive to provide an exceptional level of service to all clients, and we are pleased that you’ve experienced such customer care with Mani. We look forward to doing business with you again soon.
Great! Just ask for Kurtis Walker. He will take care of you extremely well even after your purchase is complete. He remembers every little detail and goes the extra mile. Garrett Watkins
Business response:
Garrett, thank you for the kind words about Kurtis. We are glad that Kurtis went above and beyond to provide you with the excellent customer service that we aim to give to each client. We look forward to working with you again in the future.
Scott should be Awarded Salesman of the Year!! I have no doubt that What he did for my family, he wouldn't do for anyone who works with him. He is an accomplished salesman and so there's no point in refuting that but it was my personal experience with him that had me convinced that he's the Best. For us, it was mainly what he did for us during the sales period and after the sales was finalized that had us overly impressed. He followed up with us after the sales, even remembered my birthday a few days after we purchased our c... read more
Business response:
Thank you so much for the positive words about Scott. We’re pleased to hear that Scott went above and beyond to answer all of your questions and make your dealership experience as pleasant as possible. If you need anything else, please don’t hesitate to contact us or stop by the dealership. We look forward to seeing you again.
great experience Jacob Luna and Park Place - Mercedes Benz made my new car purchase a very easy and truly pleasant experience. Jacob was very knowledgeable and very patient in answering all my questions. He has stayed in contact with us after the sale making sure we were enjoying our new Mercedes and checking to see if we had any questions. I highly recommend Park Place Mercedes and Jacob Luna for your next new car purchase!
Business response:
Thank you for recommending us to others. We’re glad that Jacob made your car-buying experience truly exceptional, going above and beyond to answer any questions you had about your new vehicle. We hope to see you again in the future.
Finally! Buying a car was a nice experience My hats off to Sammy Turner who was our sales person at Park Place. For the first time ever, I actually enjoyed buying a car. Sammy was professional, friendly, fun, and informative. He got us in the car that I wanted in a timely manner and made the process painless. Sammy was OUTSTANDING! Park Place you have business for life! Beautiful dealership with a top notch sales guy....Sammy thank you! I love my new car!
Business response:
Thank you so much for the positive review. At Park Place Dealerships, we aim to provide our customers with a truly outstanding car-buying experience, and we are pleased that Sammy made the purchase of your vehicle pleasant. If there is anything else you need, don’t hesitate to visit us again.
Overall great purchasing experience The purchasing process was made smooth thanks to the professionalism of the saleman, Bobby Nicholson. He made sure that all of our needs and requests were met. This was a unique purchasing process because we never saw the car in person but had it shipped to us out of state based on what we saw online. We took Bobby's word that everything was in good condition. Having the car shipped was a smooth process also. The car arrived in Alabama the next day after they received the payment. We will ... read more
Business response:
Thank you so much for choosing Park Place Motorcars Grapevine, even though you live in Alabama. We appreciate that you went out of your way to receive the very best in car buying experiences. We’re pleased that Bobby was able to help you find the perfect car for you, and that the process was seamless and easy from your online selection through delivery. Welcome to the Park Place family!
Frequently asked questions about Mercedes-Benz of Grapevine
How is Mercedes-Benz of Grapevine rated?
Mercedes-Benz of Grapevine has a 4.8 star rating with 5,499 reviews.
When is Mercedes-Benz of Grapevine open?
Mercedes-Benz of Grapevine is closed now. It will open at 8:30 a.m.