This profile has been claimed by the business owner or representative.
1300 Texan Trail, Grapevine, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 7:00 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 7:00 p.m. | |
| Thu | 8:30 a.m. to 7:00 p.m. | |
| Fri | 8:30 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Finally! Buying a car was a nice experience My hats off to Sammy Turner who was our sales person at Park Place. For the first time ever, I actually enjoyed buying a car. Sammy was professional, friendly, fun, and informative. He got us in the car that I wanted in a timely manner and made the process painless. Sammy was OUTSTANDING! Park Place you have business for life! Beautiful dealership with a top notch sales guy....Sammy thank you! I love my new car!
Business response:
Thank you so much for the positive review. At Park Place Dealerships, we aim to provide our customers with a truly outstanding car-buying experience, and we are pleased that Sammy made the purchase of your vehicle pleasant. If there is anything else you need, don’t hesitate to visit us again.
Overall great purchasing experience The purchasing process was made smooth thanks to the professionalism of the saleman, Bobby Nicholson. He made sure that all of our needs and requests were met. This was a unique purchasing process because we never saw the car in person but had it shipped to us out of state based on what we saw online. We took Bobby's word that everything was in good condition. Having the car shipped was a smooth process also. The car arrived in Alabama the next day after they received the payment. We will ... read more
Business response:
Thank you so much for choosing Park Place Motorcars Grapevine, even though you live in Alabama. We appreciate that you went out of your way to receive the very best in car buying experiences. We’re pleased that Bobby was able to help you find the perfect car for you, and that the process was seamless and easy from your online selection through delivery. Welcome to the Park Place family!
Service Service Service My family and I have purchased 20 Mercedes from Park Place. The buying experience gets better each time. The purchase is only the beginning the followup and service is outstanding. Thanks to Tony Redford and Chris Zamora. These are the men that are PARK PLACE.. Jim and Deborah Fontana Bugg
Business response:
Jim and Deborah, thank you for trusting us with your business and being such loyal clients of Park Place Motorcars Grapevine. Tony and Chris will appreciate the kind words, and we’re pleased that you continue to visit our dealership for your Mercedes purchases.
Great Experience I am thrilled to be the owner of an E350 Cabriolet! Corey Bedford was a delight to work with and has gone above and beyond to make this an enjoyable experience!
Business response:
We’re pleased to hear that Corey went above and beyond to provide you with an outstanding client experience on your visit to Park Place Motorcars Grapevine. Enjoy your new E350 Cabriolet!
Great Purchase experience Most recently we returned to Park Place to purchase our 4th and 5th Mercedes. We keep coming back because the experience is beyond compare. Tony Bedford has taken good care of us on multiple occasions, including helping our daughter with the purchase of a used Honda from their inventory. We keep our cars for a long time, and the service department at Park Place has always been fantastic.
Business response:
Thank you so much for taking the time to leave such great feedback. Tony and the rest of the Park Place team appreciate the kind words. We’re pleased to hear that you’ve had outstanding dealership experiences each time you’ve visited Park Place Motorcars Grapevine. We aim to do whatever we can to provide our clients with a truly wonderful experience, and we are glad that Tony and the Park Place team have lived up to our “Experts in Excellence” motto.
THE ONLY WAY TO BUY A CAR This is my third Mercedes experience with Russ Amsden @ Park Place Mercedes and each experience has always been first class!! Russ makes it painless, has respect for my time constraints, was patient with my endless questions and I am very grateful that I know I can rely on Russ when I need a new car. He always finds me what I want. The Park Place MB Dealership always gives the highest level of service, importance and quality at all levels!! The convenience of the dealership to our home and business ... read more
Business response:
Thank you for being a loyal customer, and for the kind words. We strive to go above and beyond for each client to make their experience exceptional, and we are pleased that you’ve had first class dealership experiences with Russ on all of your visits to Park Place Motorcars Grapevine. We look forward to working with you again in the future, and we’re glad you’re a part of the Park Place family.
Outstanding experience purchasing from Charles and PPG Six months ago I purchased a CLA250 from Charles and it was a great experience. Charles was extremely patience with me and made himself available to my every question, regardless of the time. I had to wait for my car to arrive and Charles made sure he reached out to me everyday to update me on the status. I would definitely recommend Charles to anyone that is looking to buy at Park Place Grapevine!!
Business response:
We're pleased to hear that Charles went above and beyond to provide you with a wonderful experience when purchasing your CLA250. Thank you for recommending Charles to others and we hope to see you again in the future.
Misrepresented - In a GREAT WAY! I had been searching for a 2008 Corvette on line and found "THE" car at Park Place Mercedes in Grapevine, TX. Being somewhat of a skeptic, I reviewed the photos, contacted the dealership via email on a Sunday and by that evening (although the dealership was closed) a great response back from Mr. Lance Jenkins. We discussed the car, and I agreed to a purchase price dependent upon my approval. Both my wife and I travelled to Grapevine a week later and was met at DFW by Lance and was transported... read more
Business response:
Lance and the rest of the Park Place team appreciate the kind response. At Park Place Dealerships, one of our core values is Winning, which entails going above and beyond to provide the best experience possible for our clients. We’re pleased that Lance was able to provide that for you when purchasing your Corvette, and we look forward to seeing you again in the future.
Awesome Purchasing a vehicle is one of my least most favorite things to do, but working with John Baskin made this an awesome experience. He was very knowledgeable about the vehicle and had all the answers to any questions I had. Event hough I had to order my CLA he kept me inform as to when it was scheduled to arrive. I would differently recommend Park Place to friends and family. Thanks John.
Business response:
Wow, thank you for the great response! John and the Park Place team appreciate the kind words, and we're pleased that John made your CLA buying experience easy and painless. Thanks for recommending us to others too!
Mercedes-Benz of Grapevine has a 4.7 star rating with 6,252 reviews.
Mercedes-Benz of Grapevine is closed now. It will open tomorrow at 8:30 a.m.