Mercedes-Benz of Grapevine

KMiller21 

on DealerRater

11 years ago

Park Place Mercedes I have now purchased my last 4 cars from Park Place Mercedes. My sales guy is Marty Marshall, he's the BEST!! Every experience I have is flawless and professional and I am treated respectfully and like I am a VIP. I highly recommend Marty and Park Place Mercedes. A lot of the sales people and finance people have been there for many years, so each time I go, I recognize most of their faces and they remember me, which makes the "dealing" part of the transaction feel less business like. I leave in my beautif... read more

jonalessandro 

on DealerRater

11 years ago

Outstanding! Marty Marshall provided outstanding customer service. Without a doubt, one of the BEST. No matter how picky we were, he made even minor issues a priority. He really went beyond our expectations. My hat is off to Marty and Park Place Motor Cars! Great selections, great location and OUTSTANDING customer service! 

vania.brown.7 

on DealerRater

11 years ago

THE BEST EXPERIENCE!!! John Baskin is a really good sales man. He has been with the company for many years and he knows how to treat customers. He was really patient with us even though we changed our mind a couple of times. He helped us make the right choice. He treats you with respect and makes you feel that you're VIP. Thank you John for helping us! I really love my new car!!! 

vickie.jones.714 

on DealerRater

11 years ago

John Baskin is the greatest no-pressure salesman, I have met Our experience was hassle/haggle free. John Baskin exceeded our expectations and went to great lengths to make sure we had what we wanted and needed. Excellent and trustworthy human being, very personable. Thank you, John and may God continue to bless you. 

Smitty7drj 

on DealerRater

11 years ago

No Pressure and great experience Russ made my purchase feel so comfortable that it was a pleasure doing business with him and the dealership. No pressure, offered me lots of options and then followed up to make sure things were what I thought they would be after I had my car. 

brendamounce 

on DealerRater

11 years ago

FABULOUS EXPERIENCE! Our experience at Park Place exceeded our expectations. Taylor Brown went above and beyond to make sure we received the best care from the first time meeting him. He made purchasing our Volvo XC90 from your dealership so easy. Everything we were thinking about, he would mention it. He was always ahead of the game. We were very nervous going to a used vehicle, but he assured us we were getting a great vehicle with great service. He definitely put my mind at ease. We have had the vehicle for a few days, an... read more

red31588 

on DealerRater

11 years ago

Darrin Cline & Park Place Grapevine were incredible! I went into Park Place Grapevine without expecting much because I had very particular requests, but let me tell you Darrin Cline made miracles happen! Within the first hour there, Darrin had a car that not only fit my pricing requirements but also my year & mileage requests. The customer service was impeccable and exceeding every expectation I had. I left that day with the car of my dreams and the follow up by Darrin & Park Place was wonderful! Most of my car sales experie... read more

Monicaveiga 

on DealerRater

11 years ago

Great experience! First time buying a car by myself . Great experience , Kurtis was very knowledgeable and helpful. Went to other places before , no one was as good as this. So glad I was able to close a deal with them. 

GregGarrison 

on DealerRater

11 years ago

Best Customer Service in Texas! John, Matt and Darryl made the entire car buying process painless. There was no hard sell or pressure. They let the cars sell themselves and answered every question that I could think of. After the sale they called to make sure I was happy with my purchase and thanked me for my business. Park Place Mercedes Benz apparently only employs smart, friendly and ethical people. I would gladly buy another car from this dealership.