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Mercedes-Benz of Grapevine
- Car Dealers
- Grapevine, TX
About this business
Mercedes-Benz of Grapevine is a proud dealer of the Mercedes-Benz Sprinter van lineup in Grapevine TX, considered the most reliable and hardest working group of vans in its class. We are committed to exceptional client service experiences by offering competitive lease specials, financing options, and a state-of-the-art service center to assist you.
Location details
1300 Texan Trail, Grapevine, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 7:00 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 7:00 p.m. | |
| Thu | 8:30 a.m. to 7:00 p.m. | |
| Fri | 8:30 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Just great service! !! Parrish was wonderful kind and he had a very humble spirit. Thanks
I have always said that mistakes will happen, but the key is how you handle them! Yes, there was an issue but this dealership stepped up to the plate, and made it right. I had sat in the service department for about an hour and didn't even get what I needed done, and yes I had an appointment. I just needed to get a replacement key. The service manager called me personally and kept following up to make sure the situation was rectified. These guys, came to my house, so no more of my time was wasted, and then didn't charge me f... read more
Business response:
Hello, Shelly! Thank you SO much for sharing this resolution to your experience here. It's never our intention to create a frustrating situation for our clients, but when something does arise, our team truly cares to make things right and take care of our clients. Thank you for sharing and for providing us the opportunity to make things right. I look forward to continuing on this positive path during the entirety of your ownership experience with us! We appreciate you!
Kelsey Hatfield and the rest of the MB Grapevine team were excellent to work with and made the car-buying experience painless and exciting! As a first-time buyer I was very impressed with Kelsey's ability to answer all of my questions clearly and take any mystery out of the process. I look forward to continuing to use Kelsey and the rest of the team as an invaluable resource to get the very most out of my car. I could not be happier with my choice - if you're looking for a Mercedes, look no further!
It was a pleasure working with Bria! !! Highly recommend. Love my new car, and she made the process seem less.
This is the first time I am working with Avondale and the experience was awesome. I worked with Bria and she was outstanding. When we went to pick-up the vehicle she already lined everything ready to go. We just need to sign couple of papers and and the car is ready to drive out. Great dealership and Bria is outstanding.
Doug was great and fantastic to work with. Dealership was friendly and helpful. Will definitely always go there first!
Kelsay Hatfield is so helpful detailed explaining the car situation. Also she is so friendly understanding my concerns about the car
Marty was fantastic! Great customer experience He guided all the way through the process of getting g my new car. He was very helpful and recommend him as your next sales person.
Marty was great. We enjoyed designing our S585. It Is a beautiful car. Will take us awhile to learn all the functions. Only negative is dealership didn’t give us one penny of a discount on anything. Kind of surprising when we spent $140,000
Frequently asked questions about Mercedes-Benz of Grapevine
How is Mercedes-Benz of Grapevine rated?
Mercedes-Benz of Grapevine has a 4.8 star rating with 5,502 reviews.
When is Mercedes-Benz of Grapevine open?
Mercedes-Benz of Grapevine is closed now. It will open tomorrow at 8:30 a.m.