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Mercedes-Benz of Grapevine
- Car Dealers
- Grapevine, TX
About this business
Location details
1300 Texan Trail, Grapevine, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 7:00 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 7:00 p.m. | |
| Thu | 8:30 a.m. to 7:00 p.m. | |
| Fri | 8:30 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Excellent working with Doug Prince, who kept in contact throughout the ordering, manufacturing and shipping process.
All of our interactions with the Avondale Team have been enjoyable and efficient. We look forward to many years working together. Marty Marshall's experience certainly benefited us in understanding what products and services are most in line with our needs.
Experience was great with Alejandro. He was responsive and kept us up to date on where we were in process. Was not pushy and answered all our questions.
The gentleman worked with me to make sure I was happy with my purchase. kudos
Commitment to service excellence has definitely declined (since the pandemic) and is not consistent. My recent purchase and most service experiences over the last six months are not in line with a luxury car dealership.
Business response:
Hello Carl! We understand that you have spoken with one of our sales managers and they have made things right. Feel free to message us at social@avondale.com if you have any further questions!
Bria was very kind all through my wait as my car was getting customized . She is very knowledgeable and I felt she wasn’t trying to just sell a car but make sure I am completely satisfied . I’m gonna do business with her again and again .
Alejandro was very professional, personable and patient. He made the process go smoothly. I would highly recommend him for your car purchase.
Great services! !! Recommend to everyone ! David canalés was very helpful and made the process go smoothly
Bria and many others made the car buying experience at Mercedes-Benz Grapevine amazing! They made the experience of buying my first car run very smoothly!
Frequently asked questions about Mercedes-Benz of Grapevine
How is Mercedes-Benz of Grapevine rated?
Mercedes-Benz of Grapevine has a 4.7 star rating with 6,252 reviews.
When is Mercedes-Benz of Grapevine open?
Mercedes-Benz of Grapevine is closed now. It will open tomorrow at 8:30 a.m.