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Mercedes-Benz of Grapevine
- Car Dealers
- Grapevine, TX
About this business
Location details
1300 Texan Trail, Grapevine, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 7:00 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 7:00 p.m. | |
| Thu | 8:30 a.m. to 7:00 p.m. | |
| Fri | 8:30 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Very professional and clean, love everything about it. Hope to visit back again. Thank you
Business response:
Thank you! We appreciate the kind words about our dealership and hope you and Kelsey can work again in the near future!
Adrian Sanchez is my advisor and he is always professional and consciences. This was for the A service of my car.
Business response:
Thank you, Steve! We are proud to hear that Adrian has elevated your service experience at Mercedes-Benz of Grapevine. We hope you are able to work with Adrian again for your Mercedes-Benz Service B visit!
Needed regular check-up service for my GLC300. Martin was terrific. Very personable and professional. He explained everything that was to be done and helped me with the window tinting for an anniversary gift for my husband. The whole experience was easy, and the loaner car was of great convenience.
Business response:
Thank you! We are happy to hear about the elevated service experience you had at Mercedes-Benz of Grapevine with Martin. We hope our service team met your needs with the GLC window tint and delivered a great anniversary gift for your husband. We hope we can work with you in the future!
Espectacular David es lo máximo Tremenda atención y estamos mas que contentos con el trato
Business response:
Gracias! David is a great addition to our team and we are happy that you are apart of our Mercedes-Benz of Grapevine family. Congrats on the new Mercedes-Benz purchase!
This was the third car that we have purchased from this dealership. Their personnel have always been courteous and efficient in meeting our needs. Grant took excellent care of us with our last purchase and we received excellent service from him..
Business response:
Thank you, Hall! We couldn't appreciate you more in the fact that you have built trust with us to return for your third vehicle. Grant excels at elevating experiences and we hope you enjoyed this Mercedes-Benz of Grapevine experience as well. Congrats on your new Mercedes-Benz purchase!
Dependable service; always friendly and employees are very polite. My serviceman, Josh, is considerate of my time.
Business response:
Thank you! We appreciate your comments about our Mercedes-Benz of Grapevine service team. Josh always works to elevate the experiences of his clients as he understands that time is valuable for you. We hope to work with you in the near future!
Mercedies Bins of grapevine is the best. Casey was a great pleasure to work with.
Business response:
Thank you! We appreciate your thoughts about our Mercedes-Benz of Grapevine team and of Casey. Casey always works to elevate the experiences of his clients and our team is here to support you as well. Congrats on your new Mercedes-Benz purchase!
I was searching for an E350 with driver assist. I left an enquiry with your dealership and Bria jumped on the opportunity and contacted me to confirm the availability and the details for this particular car. She also scheduled an appointment, arranged a test drive, managed the negotiations, scheduled the delivery and personally explained the features/functions of car to me. After the sale she has contacted me to make sure everything was still working perfectly and offered her support if I had any remaining questions. She is ... read more
Business response:
Thank you! Bria is an integral part of our Mercedes-Benz of Grapevine team and we couldn't agree with you more about how she represents this dealership. Congrats on your new Mercedes-Benz E350!
I thought labor rates were higher than average to buy and install a SAM Module… $1414.55…$722 in labor? Really?
Business response:
Hello! We appreciate your comments about the service experience that you had. Unfortunately, we will need more information here in regards to your labor costs. If you could email me, at social@avondale.com, we can share this with our service team for more clarity. Thank you!
Frequently asked questions about Mercedes-Benz of Grapevine
How is Mercedes-Benz of Grapevine rated?
Mercedes-Benz of Grapevine has a 4.7 star rating with 6,252 reviews.
When is Mercedes-Benz of Grapevine open?
Mercedes-Benz of Grapevine is closed now. It will open at 8:30 a.m.