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Mercedes-Benz of Grapevine
- Car Dealers
- Grapevine, TX
About this business
Location details
1300 Texan Trail, Grapevine, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 7:00 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 7:00 p.m. | |
| Thu | 8:30 a.m. to 7:00 p.m. | |
| Fri | 8:30 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Thank you, David for such a great experience and for taking such good care of us.
Business response:
Thank you! We are grateful to have David on our Mercedes-Benz of Grapevine team. We are also thankful that you were able to build trust with him during your experience. Congrats on your new Mercedes-Benz purchase!
Though my service rep was excellent, I took my GLS450 in for a wheel alignment, balance, tire rotation and to check the air pressure. I mentioned that my tire sensor was on because I had driven from Mississippi to Texas and my tires had taken a beaten. I specifically asked if they could check the air in my tires and reset the sensor. My adviser was very apologetic and unsure why the service technician did not reset the sensor. What may seem like a minor oversight made me wonder if the service that I had paid almost $400 was ... read more
Business response:
Hello, Toni! I apologize for the inconvenience you had with your GLS450 tire pressure as that is not the experience that we want our clients to have while visiting the service department. I understand your frustration with this situation, but we definitely appreciate your comments about Mitzi. If there are any further concerns, please contact me at social@avondale.com. Thank you!
We are glad, we had David Canales by our side while purchasing our dream car. He made the whole process very smooth and we loved working with him! 😀
Business response:
Thank you, Varsh! We cannot thank you enough for your kind words about David at Mercedes-Benz of Grapevine. He always strives to work hand in hand with his clients to make sure you enjoy an elevated experience. Congrats on your new Mercedes-Benz!
David Canales was insanely helpful in finding THE car I was wanting. My favorite on part of this experience was the communication that I had with David prior to coming into the dealership. It made a world of difference compared to previous dealerships I had been in contact with. I will be recommending David to any of my friends in the market for a car.
Business response:
Thank you, Angela! We are happy to hear that David was able to elevate your experience at Mercedes-Benz of Grapevine. He always looks to build trust with his clients through constant communication and we are sure he appreciates your future recommendations. Congrats on your new Mercedes-Benz!
Bria just make our purchase experience even better , We got GLB 250 for our daughter and everything is wonderful. Ask for Bria , you will be very happy .
Business response:
Thank you, Nick! We are thrilled that Bria was able to help find your daughter a wonderful car at Mercedes-Benz of Grapevine. She is committed to delivering elevated experiences to all of her clients and their families! Congrats to you and your daughter on her new Mercedes-Benz GLB 250!
Awesome service on this day. It was quick and easy Bre Awesome service on this day. It was quick and easy Bre helped me through the entire process
Business response:
Thank you! We are so happy to hear about the elevated experience you had with Bria and our front desk team at Mercedes-Benz of Grapevine. We hope to work with you again in the future. Congrats on your new Mercedes-Benz!
David was great to work with. Great communication, sense of urgency, and client care. I will be buying all of my Mercs from this team. Chris was also very helpful in working out all the finance details of my deal. Very professional and transparent. Thank you guys, see you soon for that G63!
Business response:
Thank you! We appreciate your great comments about David and Chris to help you secure your new G-Wagon at Mercedes-Benz of Grapevine. We hope to continue doing business with you as well moving forward. Congrats on your new G63!
Very responsive and respectful. The sales experience was great. No pressure, all questions . Darrin Cline is a great sales representative. Attentive, calm, responsive.
Business response:
Thank you! We are happy you had an elevated experience at Mercedes-Benz of Grapevine with Darrin Cline. We appreciate your kind words about Darrin and hope you were able to build trust with our team throughout this experience. Congrats on your new Mercedes-Benz!
Bria’s communication was impeccable. There was a delay in getting my vehicle from Germany, but she kept me updated along the way. She is friendly and knowledgeable. I would highly recommend working with Bria to get your new vehicle!
Business response:
Thank you! We are happy to hear that you were able to connect with Bria at Mercedes-Benz of Grapevine. Bria is an exceptional communicator and always works to deliver an elevated experience from start to finish! Congrats on your new car!
Frequently asked questions about Mercedes-Benz of Grapevine
How is Mercedes-Benz of Grapevine rated?
Mercedes-Benz of Grapevine has a 4.7 star rating with 6,252 reviews.
When is Mercedes-Benz of Grapevine open?
Mercedes-Benz of Grapevine is closed now. It will open at 8:30 a.m.