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Mercedes-Benz of Grapevine
- Car Dealers
- Grapevine, TX
About this business
Location details
1300 Texan Trail, Grapevine, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 7:00 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 7:00 p.m. | |
| Thu | 8:30 a.m. to 7:00 p.m. | |
| Fri | 8:30 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Bria Harrison is, without question, the finest leader in the automotive industry we have ever encountered! I have owned many Mercedes Benz Motor Cars for over 40 years, from C Class, to E Class; from Diesel, to gas, from AMG, to Sedans, you name it, and we’ve experienced it in the wonderful world of Mercedes Benz!! Consequently, I’ve worked with many Mercedes Benz employees (my wife and I enjoy referring to them as family members). There has never been anyone quite like Bria Harrison in all of our endeavors!!! Our latest acq... read more
Business response:
Thank you! Wow, what a glowing review of Bria! She does work endlessly to ensure that her clients enjoy an elevated experience and knowing that she went an extra mile to make sure you and your wife were happy is amazing. Your new AMG E 63s is also one of the prettiest vehicles we have ever seen. We hope you enjoy your new ride and hopefully we can work with you again in the future. Congrats on the new AMG E63s!
Marty did a great job helping us get the car we wanted. It was honestly the easiest car sale we’ve ever been through compared to other dealerships. He also had a great attitude would recommend him as a salesman to anyone who is looking to buy from Mercedes!
Business response:
Thank you! We are happy to know that you worked with Marty on the purchase of your new car. He always goes above and beyond to build trust with his Mercedes-Benz of Grapevine clients and deliver an elevated experience with every opportunity. Congrats on your new Mercedes-Benz!
Mr Colonne did all he could to find the vehicle with the specifications I gave him. He stayed in contact with me even when I was out of state for work.
Business response:
Thank you! We really appreciate your kind words about Don and his ability to stay in contact with you while you were out of state. His ability to deliver an elevated experience and communicate with you until you could pick up your vehicle at Mercedes-Benz of Grapevine is awesome. Congrats on your purchase!
Don was so helpful when buying my first car!!! Loved his happy personality and he always answered my questions in a simple way. 10/10 recommend!
Business response:
Thank you! First of all, welcome to the Mercedes-Benz of Grapevine family. We are happy that you found us and worked with Don to enjoy an elevated experience with your first car purchase. Congrats on your new Mercedes-Benz!
Fantastic customer service! David made the entire process seamless. Would highly recommend him to anyone!
Business response:
Thank you! David is always striving to deliver elevated experiences and we are glad to know you were able to build trust with him during your visit. Congrats on your new car!
Excellent experience. I am so grateful to have received such dynamic service. Thanks for going the extra mile and providing outstanding customer service.
Business response:
Thank you! We are thrilled to hear that you enjoyed an elevated experience at Mercedes-Benz of Grapevine with Rodney Lockett. As you mentioned he went the extra mile to ensure that you had a positive vibe at our dealership. Congrats on your new purchase!
We were very happy with the service we received, from when we walked in to first see the car to months later when our new car was delivered. Robert Pickett really took care of us and answered all of our questions, and he even checked in with us the day after we got our car to see how we were doing.
Business response:
Thank you, Aziz! We are happy to hear that you were able to enjoy your Mercedes-Benz of Grapevine experience from the moment you walked in a few months ago to taking delivery of your ordered vehicle. Robert is an amazing asset to this team and we hope you all continue to work together in the future. Congrats on your new car!
My experience at Mercedes was amazing! They were able to find me exactly what I was looking for and made the process of car buying so easy!
Business response:
Thank you! We are excited to hear that you had an elevated experience with Don at Mercedes-Benz of Grapevine. To hear that you were able to find what you were able to look for is so great to know during these times. Congrats on your purchase!
The experience was very professional and seamless all through the process. Our sales representative Charles was very knowledgeable.
Business response:
Thank you, Scott! We are happy to hear that you were able to build trust with Charles during your elevated experience at Mercedes-Benz of Grapevine. We are very grateful to have Charles on our team due to his professionalism and respect for his clients. Congrats on your new Mercedes!
Frequently asked questions about Mercedes-Benz of Grapevine
How is Mercedes-Benz of Grapevine rated?
Mercedes-Benz of Grapevine has a 4.7 star rating with 6,252 reviews.
When is Mercedes-Benz of Grapevine open?
Mercedes-Benz of Grapevine is closed now. It will open at 8:30 a.m.