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Mercedes-Benz of Grapevine
- Car Dealers
- Grapevine, TX
About this business
Location details
1300 Texan Trail, Grapevine, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 7:00 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 7:00 p.m. | |
| Thu | 8:30 a.m. to 7:00 p.m. | |
| Fri | 8:30 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Bria was fantastic. We purchased two Mercedes at the same time for our family. The experience was phenomenal. The salespersons took their time to help us pick the best luxury options for our cars. I usually dread having to purchase new cars, but this experience was not only painless - but it was enjoyable! I will absolutely recommend Mercedes-Benz of Grapevine to my family and friends.
Business response:
Thank you! Bria is fantastic and always strives to deliver a personalized and elevated experience for her Mercedes-Benz of Grapevine clients. We are happy to hear that she was able to work with you and change your perception of the traditional car buying process. Congrats on your new Mercedes!
As a Sales Manager in another industry myself, I am accustomed to providing an amazing experience for my clients and look for the same level of service when I am the customer. After calling a sales manager at the dealer a couple of times over a few days about a vehicle I was looking for in their inventory and not getting called back, I found Bria’s survey information online and contacted her directly. Even though I had never spoken to her before I received a prompt call back. After some pleasant negotiation by phone, a test ... read more
Business response:
Thank you, Daniel! We appreciate your feedback and industry knowledge about providing an elevated experience. We are glad that Bria truly values her Mercedes-Benz of Grapevine clients and hope that you appreciated her ability to go above and beyond for your experience. Congrats on your purchase and we hope to work with you again in the future!
Bria is the best sales person we met. She is helpful knowledgable, cooperative at the same time. She in fact made sure that we did not look for another place at all. 10/10
Business response:
Thank you! We agree, Bria is very helpful, highly knowledgeable, and super cooperative with her Mercedes-Benz of Grapevine clients. We are happy to hear that you enjoyed an elevated experience and hope you get to work with her again in the future. Congrats on your new Mercedes-Benz!
After I contacted Zach for help, everything went great and I felt I was getting again the outstanding Mercedes Benz customer service I always had. Thank you so much for that Zach! You really made a difference! Next year I’m getting my new car with you!
Business response:
Thank you! We are happy to hear that you had a great service experience at Mercedes-Benz of Grapevine. We hope we are able to work with you in the future for a new car and future service visits!
Although the vehicle was due in March, can’t blame them with the Covid and Chip issue happening in the world. Got the car and it was better than I ever hoped for. My big concern is my wife is going to take it more than me. Charles Lane is a wonderful salesman. This is 4th car we bought from him. A+ all the way.
Business response:
Thank you, Kevin! We very much appreciate your understanding of today's world and how that has affected our inventory, including the initial delivery date of your vehicle. Charles is a consummate professional and we are happy to hear that he elevated your experience at Mercedes-Benz of Grapevine. Congrats on your new car and continuing to work with Charles!
Enjoyed my experience from the time I walked in to the time I left with my car Bria was great she did her job well she didn’t fast talk us she everything so easy! Will return again!
Business response:
Thank you! We appreciate your kind comments about Bria and how she delivered an elevated experience from start to finish! Bria does an amazing job of building trust with her Mercedes-Benz of Grapevine clientele and we are happy to hear that you plan to return again. Congrats on your new Mercedes-Benz!
Don was amazing. He helped me through buying my vehicle. I will definitely come back to this dealership again when I want to buy a new vehicle.
Business response:
Thank you! We are happy you were able to work with Don during your elevated experience at Mercedes-Benz of Grapevine. We can't wait to work with you again in the future. Congrats on your Mercedes-Benz purchase!
Pretty sure this was the smoothest process I've ever been a part of ...I'm really impressed...
Business response:
Thank you, Dez! We are thrilled to work with you and happy to hear that Grant delivered an elevated experience during your smooth car buying process at Mercedes-Benz of Grapevine. Congrats on your purchase!
I had an excellent experience with the Avondale Mercedes dealership. Don was great to work with, was very responsive, knowledgeable and friendly!! This is a no hassle, low pressure dealership that I would most definitely recommend to friends and family. Was happy to make a deal with them and would definitely consider them again in the future!! Thanks for helping me find my new SUV Don!
Business response:
Thank you, Jenn! We are thrilled that you worked with Don to have an elevated experience at Mercedes-Benz of Grapevine. Our Avondale team prides itself on creating a fun atmosphere for our clients during their purchase process. Congrats on your new Mercedes-Benz SUV!
Frequently asked questions about Mercedes-Benz of Grapevine
How is Mercedes-Benz of Grapevine rated?
Mercedes-Benz of Grapevine has a 4.7 star rating with 6,252 reviews.
When is Mercedes-Benz of Grapevine open?
Mercedes-Benz of Grapevine is closed now. It will open at 8:30 a.m.