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Northampton Volkswagen
- Car Dealers
- Northampton, MA
About this business
Welcome to Northampton Volkswagen! We are your local Volkswagen dealership, proudly serving Northampton, Hadley, Springfield, Holyoke, and beyond! We have a wide selection of new and used Volkswagen cars for sale and a team of VW experts who would be thrilled to assist you in finding the new or used car for your family and lifestyle. Our wide variety of quality used cars and VW certified pre-owned vehicles fit any budget. Stop in today or schedule your Volkswagen service appointment online. At Northampton Volkswagen, You're ... read more
Location details
361 King St, Northampton, MA, 01060, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Clutch repair. Cassie was instrumental in getting my Volkswagen repaired and back on the road in a Timely fashion. Sher was efficient and personable. All the paperwork was ready when I came in to pickup the vehicle and I was in and out in no time!
Business response:
Thank you so much for your feedback, we are glad to hear that we were able to make your repair as seamless as possible. We look forward to seeing you again for your regular service.
Yearly Service - EOS Always a great experience with Northampton VW and Cassie is a big part of making this a great experience. The service area and dealership are always friendly, helpful and knowledgeable.
Business response:
Thank you so much for your feedback, we are glad you enjoyed your service visit with us and look forward to welcoming you back!
Excellent Care This dealership has outstanding customer service. Cassie is very knowledgeable, personable, and efficient. Never have to wait and my car is always ready by the end of the day. The free car wash is a plus!!!
Business response:
Thank you, we are very happy to know that you are happy with our service!
Amazing Customer Service. Eric Barrera helped me and my little family find the perfect fit for our adventures to come. I wasn't sure what I wanted going into the building but I know what I left with and I couldn't be any more happier with my Passat. Definitely recommend any one that is looking for quality service while on the hunt for their new ride to give them a chance. Especially Eric he was great. Thank you again Volkswagen.
Business response:
Thank you so much for your feedback. We are happy to know that you enjoyed your experience with us and hope to welcome you back for service.
Erik is the most charismatic and endearing person in any sort of sales interaction that i have ever had the pleasure of dealing with. He helped me get exactly what i was looking for and was exceptionally knowledgeable about every vehicle i was interested in. He has set the standard for what i expect out of any customer service experience.
Business response:
Thank you for your kind words, we are happy to know that you enjoyed working with Erik and look forward to being of assistance with your servicing needs.
Erik was a stand up guy. Extremely professional. I would recommend anyone I know to go get help from him you won't be disappointed!
Business response:
Thank you! We are glad you had such a great experience!
Kind, thoughtful service. Great customer service from Cassandra Cloutier and the rest of the Service team. Speedy processing and clean facility. Servicing was completed well ahead of schedule.
Business response:
Thank you so much for your service feedback, we are glad you had a good experience and everything was done in a timely manner.
Brandon is a wonderful sales person with an infectious joyous personality. I was especially impressed when I started looking at cars in the lot significantly cheaper than the car I came to look at and his response was "whatever will suit you best". Got a great deal on a brand new car and couldn't be happier. Highly recommend Brandon and Northampton VW.
Business response:
Thank you, we hope you enjoy your vehicle!
Had the pleasure of dealing with the most wonderful sales person I've ever met. Not only was he knowledgeable about the vehicle that I purchased. But he genuinely seemed like he had my best interest in mind as well. Very hard to find in sales these days. Eric Barrera is a totally wonderful human being. If you're looking for a vehicle and wonderful service, look him up. Hope all my friends and family reach out to him. Also the staff at Northampton Volkswagen we're very friendly.
Business response:
Thank you for your feedback, we appreciate it and are happy to see that you had a good experience with our team!
Frequently asked questions about Northampton Volkswagen
How is Northampton Volkswagen rated?
Northampton Volkswagen has a 4.7 star rating with 2,263 reviews.
When is Northampton Volkswagen open?
Northampton Volkswagen is closed now. It will open at 9:00 a.m.