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Serpentini Chevrolet of Willoughby Hills

4.8
  • Willoughby Hills, OH

About this business

AutomotiveCar Dealers

Serpentini Chevrolet of Willoughby Hills is a Chevrolet dealer located in Willoughby Hills, OH. We serve as a one-stop solution for all your automotive needs, from sales to service and repairs. Our experts are waiting to assist you, so drop by today or schedule an appointment online. We also offer a quick quote service so you can get an idea of what your new or used vehicle will cost. Mentor and Willoughby Hills Chevrolet shoppers can browse through our website to find what they need! 

Location details

2810 Bishop Rd, Willoughby Hills, OH, 44092, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.83,040 reviews
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DDJENNE76's profile image
DDJENNE76 
3 years ago

Everyone I dealt with at the dealership was very professional, the salesman Art Mills the best, all sales staff, financial people made this purchase very easy 

Business response:

Thanks for taking the time to leave us a review! It's fantastic to hear that Art and the rest of our team provided you with great customer service while assisting you with your purchase. We truly appreciate the opportunity to do business with you, and we thank you for choosing Serpentini Chevrolet of Willoughby Hills! 

ALJANKE's profile image
3 years ago

EVERYONE WAS PROMPT AND VERY POLITE. THANK YOU FOR YOUR GREAT SERVICE. THE SERVICE WAS ALSO VERY PROMPT AND EFFICIENT. EVERYONE WAS ALSO VERY KNOWLEDGEABLE IN THEIR SERVICE. 

Business response:

AJ, Thank you for taking the time to share your thoughts on working with our service team. We're glad to hear we delivered such a great experience! 

RLBAR's profile image
3 years ago

Salesman was great. Walt made everything seem seamless and simple. That's how buying a car should be like. This is my second vehicle from this dealership. 

Business response:

Thank you for your business and this review. We're happy to hear that Walt was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know! 

ironkros's profile image
3 years ago

Excellent service. Always a great experience at the Willoughby location. This was a routine service, however, the previous problems I had with the 4x4 system the service tech & Phil went above and beyond to correct the issue 

Business response:

It's great to hear that Phil was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Serpentini Chevrolet of Willoughby Hills! 

bhart52846's profile image
bhart52846 
3 years ago

Salesman was attentive and worked with me to get this car! He came in on his day off to accommodate my schedule and complete the sale. 

Business response:

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! 

KTMITCHELL80's profile image
KTMITCHELL80 
3 years ago

Service was excellent! They did everything they could to get me the car I wanted and I got it. It wasn’t an all day process like most dealerships. And everyone was very nice and friendly 

Business response:

Thank you for taking the time to share your feedback with us. Jeff and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our service team, and we look forward to working with you again. 

citizen1451's profile image
citizen1451 
3 years ago

totally love carla and her service she handled all my needs and gave me a person who i can contact in the future thank you 

Business response:

Thanks for sharing your thoughts about your experience with Carla here at Serpentini Chevrolet of Willoughby Hills. Congratulations on your new vehicle! We appreciate your business and hope to see you again soon! 

map0's profile image
3 years ago

The whole process was a pleasure. Art Mills was great to work with. he said he's available on an on-going basis for any issues with the Vette. 

Business response:

Thank you for your review and kind words for Art! We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Serpentini Chevrolet of Willoughby Hills. 

MOESTUFF2U's profile image
MOESTUFF2U 
3 years ago

Service was awesome and they provided a rental car, all by accepting a used car warranty sold by the previous GM dealership! It was a very labor-intensive service, I am sure! 

Business response:

Thank you for taking the time to share your feedback with us! We work hard to make sure our guests have an exceptional experience and are thrilled you enjoyed our service. We look forward to working with you again! 

Frequently asked questions about Serpentini Chevrolet of Willoughby Hills

How is Serpentini Chevrolet of Willoughby Hills rated?

Serpentini Chevrolet of Willoughby Hills has a 4.8 star rating with 3,040 reviews. 

When is Serpentini Chevrolet of Willoughby Hills open?

Serpentini Chevrolet of Willoughby Hills is closed now. It will open tomorrow at 9:00 a.m.