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Serpentini Chevrolet of Willoughby Hills is a Chevrolet dealer located in Willoughby Hills, OH. We serve as a one-stop solution for all your automotive needs, from sales to service and repairs. Our experts are waiting to assist you, so drop by today or schedule an appointment online. We also offer a quick quote service so you can get an idea of what your new or used vehicle will cost. Mentor and Willoughby Hills Chevrolet shoppers can browse through our website to find what they need!
2810 Bishop Rd, Willoughby Hills, OH, 44092, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 9:00 p.m. | |
Tue | 9:00 a.m. to 9:00 p.m. | |
Wed | 9:00 a.m. to 9:00 p.m. | |
Thu | 9:00 a.m. to 9:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | 9:00 a.m. to 6:00 p.m. | |
Sun | Closed |
I'm glad that John Glady is still on your service staff to service my Volt. He's a very competent service technician and always does a great job.
Business response:
Thank you so much for your review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with John to be a positive one at Serpentini Chevrolet of Willoughby Hills. Please don't hesitate to reach out if you need anything else.
TJ and Ryan were great to work with. TJ also spent a lot of time going through the new car and helping me set up anything I needed help with. I would recommend them and appreciate all of the help.
Business response:
Congratulations on your new purchase! Here at Serpentini Chevrolet of Willoughby Hills, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the vehicle they desire! We are glad to hear you enjoyed your experience with TJ and Ryan, and it was a pleasure having you at the dealership. We appreciate your five-star review!
Had a appointment for early morning,called tolded them couldnt make till later no problem. What time do I need? They fit me in.Thank You .
Business response:
Thank you for your wonderful feedback, Sandy! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Serpentini Chevrolet of Willoughby Hills.
I had a great experience. Went in with high anxiety. Everyone, especially my salesman, worked hard to bring my anxiety level down. They made the process very easy and enjoyable.
Business response:
It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Serpentini Chevrolet of Willoughby Hills and congratulations on your new vehicle!
Art mills is the best, unfortunately your top rating doesn't give him justice. Art and management gave me a great deal and he will get morr referrals
Business response:
Emery, it's fantastic to hear that Art and our sales team provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Serpentini Chevrolet of Willoughby Hills!
Everything was good. They did a great job getting me in & out quick. I got the truck I wanted for the price I needed it at plus they got my payment right. Svet is the man!
Business response:
Thank you, Kevin, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Congratulations on your new truck and we look forward to seeing you again!
These people are top notch. They treated me right and went out of their way to get me the truck I wanted. The whole sales process was one of the assets I ever experienced.
Business response:
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. Congratulations on your new truck! If there is anything we can assist you with in the future, please let us know.
Great . Had a problem since I had the new car and they been trying to fix it over the years. Think they Finally did it. I have not had a problem in like 2 weeks. They did great job. Thats why I am a returning customer
Business response:
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
Didn’t have an appointment but Chevy took me in anyway. Service was quick and efficient. Offered the option for me to stay and wait but I came back after car was finished. Thanks David In service.
Business response:
Amber, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Dave and our service team met your expectations. Thank you again for choosing Serpentini Chevrolet of Willoughby Hills, we look forward to having you as one of our valued customers for many more years to come!
Serpentini Chevrolet of Willoughby Hills has a 4.8 star rating with 3,041 reviews.
Serpentini Chevrolet of Willoughby Hills is closed now. It will open tomorrow at 9:00 a.m.