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Serpentini Chevrolet of Willoughby Hills
- Willoughby Hills, OH
About this business
Serpentini Chevrolet of Willoughby Hills is a Chevrolet dealer located in Willoughby Hills, OH. We serve as a one-stop solution for all your automotive needs, from sales to service and repairs. Our experts are waiting to assist you, so drop by today or schedule an appointment online. We also offer a quick quote service so you can get an idea of what your new or used vehicle will cost. Mentor and Willoughby Hills Chevrolet shoppers can browse through our website to find what they need!
Location details
2810 Bishop Rd, Willoughby Hills, OH, 44092, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
I flew in from Chicago to complete the deal. Mike P, Sandy, and Carla were very accommodating with my work and travel schedule. EXCELLENT SERVICE!
Business response:
Thank you so much for taking the time to share your feedback with us! We're delighted to learn about your positive experience with Mike, Sandy, and Carla, and all of us are grateful you made the trip from Chicago! If there is anything else we can do to assist you, please let us know. Congratulations on your new car!
Great service! Phil went above and beyond to fix a cosmetic issue with my luggage rack that was unrelated to my service visit. Highly recommend.
Business response:
Thanks for your review--it's great to hear you enjoyed working with Phil! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Serpentini Chevrolet of Willoughby Hills!
I had a wonderful experience at Serpentini Chevrolet. I I had a wonderful experience at Serpentini Chevrolet. I will refer to my Family and Friends. TJ Knauff and Andrew Benin were amazing! Thank you
Business response:
Thank you so much for choosing Serpentini Chevrolet of Willoughby Hills! Congrats on your new purchase, and let TJ and Andrew know if we can be of any more assistance!
Extremely friendly staff, it was a quick process and I drove off the lot with my car in less than an hour. TJ was fantastic.
Business response:
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!
The dealership is nice and clean. The waiting room is spacious and allows for social distancing. Many staff were seen wearing their masks improperly. I waited particularly long this time for a routine oil change. Larger vehicles no longer receive the courtesy wash either.
Business response:
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that David met your expectations. Thank you again for choosing Serpentini Chevrolet of Willoughby Hills, we look forward to having you as one of our valued customers for many more years to come!
Dave was great! He took the time to break down the cost of repairs and prioritize them for my budget. I very much appreciate that!
Business response:
Thank you so much, Angela, for your kind words for Dave and our service team and for taking the time to leave us this wonderful feedback! We truly appreciate your business!
The staff were extremely friendly and compassionate. The staff were extremely friendly and compassionate. The facility was clean and social distancing was in place. Mike Sintoni was great and got me affordable on my brand new car. I would recommend this location to anyone for their future car purchasing. Thanks again to everyone at the Serpentini Willoughby Hills location. You guys ROCK!!!!!!!
Business response:
It's fantastic to hear that Mike and our sales team provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Serpentini Chevrolet of Willoughby Hills!
Extremely friendly staff, it was a quick process and I drove off the lot with my dream truck. Alea was extremely patient and kept Me informed every step of way.
Business response:
Thank you for taking the time to share your thoughts on working with Alea and our team. We're glad to hear we delivered such a great experience!
Very clean, open areas and spaced tables. Attentive and friendly staff. Slight delay in picking up car due to a recall but was then offered delivery of the car.
Business response:
Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!
Frequently asked questions about Serpentini Chevrolet of Willoughby Hills
How is Serpentini Chevrolet of Willoughby Hills rated?
Serpentini Chevrolet of Willoughby Hills has a 4.8 star rating with 3,041 reviews.
When is Serpentini Chevrolet of Willoughby Hills open?
Serpentini Chevrolet of Willoughby Hills is closed now. It will open tomorrow at 9:00 a.m.