This profile has been claimed by the business owner or representative.
Serpentini Chevrolet of Willoughby Hills
- Willoughby Hills, OH
About this business
Serpentini Chevrolet of Willoughby Hills is a Chevrolet dealer located in Willoughby Hills, OH. We serve as a one-stop solution for all your automotive needs, from sales to service and repairs. Our experts are waiting to assist you, so drop by today or schedule an appointment online. We also offer a quick quote service so you can get an idea of what your new or used vehicle will cost. Mentor and Willoughby Hills Chevrolet shoppers can browse through our website to find what they need!
Location details
2810 Bishop Rd, Willoughby Hills, OH, 44092, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
We went to the dealer mostly just looking to see what was available. TJ was very helpful and we ended up buying a new car that same day. It was nice not being pressured. They just helped us get to a comfort level that made us happy.
Business response:
Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else TJ or any of us can do to assist you, please do not hesitate to let us know. We are always happy to help!
Alea was very patient, and concerned with my satisfaction of purchase.once approved everything moved so quickly, that in process of signining paper work discovered Carfax noted minor damage.wish i could have seen prior to completion of transaction
Business response:
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Alea and the team met your expectations. Thank you again for choosing Serpentini Chevrolet of Willoughby Hills, and please don't hesitate to reach out to us if you have any questions or concerns!
They worked with me to get the best deal for the vehicle that I wanted. My sales person art was great, straight to the point and honest.
Business response:
Brandon, here at Serpentini Chevrolet of Willoughby Hills, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!
TJ was wonderful !!! He was patient, helpful, courteous, respectful, friendly and knowledgeable! I love my Trax ! Going forward, see you for maintenance! Thank you so much !!
Business response:
Thank you so much for your kind words for TJ, and for taking the time to leave us this wonderful feedback!
I had a great experience while selecting my vehicle, lots of helpful people. No pressure and great selection of vehicles, I am very happy with my experience
Business response:
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
Didn’t expect to get a new vehicle but the Serpentini team made it work!! I definitely will be coming back to get an upgrade in the future
Business response:
Thank you, it's great to hear that our team was able to get you into a new car! Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Serpentini Chevrolet of Willoughby Hills!
I worked with Jeff Shinhearl as my salesman, he is a long time family friend. I also worked with Ryan(sales manager) and Andrew(Finance) I had worked with Ryan and Andrew in 2020 when I purchased my 2019 silverado. I spoke with Jeff about about a 2020 I seen on their new vehicle inventory and he had me come in to run numbers. With this groups help and not only working with my hours of availability and helping me get the payment I needed to be at I was able to leave in another new truck this visit as well. 10 out of 10 highly... read more
Business response:
Thank you so much for choosing Serpentini Chevrolet of Willoughby Hills! Congrats on your new truck, and let us know if we can be of any more assistance. We look forward to assisting you with any future automotive needs!
Randy was great. Tires took a few days to come in, but Randy delivered the truck to me(2 hour drive). Also mailed my garage door opener I left in the trade in. Great customer service!
Business response:
It's fantastic to hear, Caleb, that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Serpentini Chevrolet of Willoughby Hills!
I stopped in to look at a used truck I saw on line and ended up purchasing a much newer truck. Mike from your sales team was easy to work with and so was the gentleman from the finance department.
Business response:
Thank you, Daniel, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Mike and the rest of our team, and we look forward to working with you again.
Frequently asked questions about Serpentini Chevrolet of Willoughby Hills
How is Serpentini Chevrolet of Willoughby Hills rated?
Serpentini Chevrolet of Willoughby Hills has a 4.8 star rating with 3,040 reviews.
When is Serpentini Chevrolet of Willoughby Hills open?
Serpentini Chevrolet of Willoughby Hills is closed now. It will open tomorrow at 9:00 a.m.