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Serpentini Chevrolet of Willoughby Hills
- Willoughby Hills, OH
About this business
Serpentini Chevrolet of Willoughby Hills is a Chevrolet dealer located in Willoughby Hills, OH. We serve as a one-stop solution for all your automotive needs, from sales to service and repairs. Our experts are waiting to assist you, so drop by today or schedule an appointment online. We also offer a quick quote service so you can get an idea of what your new or used vehicle will cost. Mentor and Willoughby Hills Chevrolet shoppers can browse through our website to find what they need!
Location details
2810 Bishop Rd, Willoughby Hills, OH, 44092, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Our Salesman was helpful, courteous and friendly. Overall a good experience. Good trade value got us Vehicle #12 from serpentini. Customer Service keeps us coming back.
Business response:
Thanks for your feedback on your recent visit to Serpentini Chevrolet of Willoughby Hills. I'm glad to hear that Michael was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!
We’ve been coming to this location for 35 years —- first it was Tony LaRich, then it was Pat O’Brien, and now it’s Serpentini, but the service is always the same: excellent! I was given a 3:00 appointment and they took me in at 3:00 on the nose. They did my oil change, tire rotation and inspection, gave me a clear report but not a hard sell, honored my coupon and had me back on the road by 4:30. Perfect, hassle-free experience - thank you!
Business response:
Thank you for taking the time to share your thoughts on working with David and our team. We're glad to hear we delivered such a great experience! Thank you for being a loyal customer of ours !
Easy to work with Mike made the car look great, Stop in not thinking we could get a deal done, but we all did my Wife is in a nice car. Thanks
Business response:
Thank you so much for your excellent review! We are so glad that Mike had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.
My initial phone contact was with David who was very pleasant and answered my many questions and made my appt. Upon entering the dealership the male greeter gave me a was friendly and personable and told me there was a slight wait. David Friedman checked me in and verified the reason for my visit. He was professional and friendly and thoroughly explained the computer findings. I appreciated the complimentary car wash too. My experience was excellent.
Business response:
Thank you for choosing Serpentini Chevrolet of Willoughby Hills, your feedback and rating mean a lot to us. We're glad David was able to welcome you and explained the service findings on your vehicle. We hope to see you again!
Service was friendly and prompt and I had my car back much faster than I expected. The car wash was a nice bonus, too. Thank you!
Business response:
Thank you, Erin, for sharing your thoughts about your service experience with Serpentini Chevrolet of Willoughby Hills. We appreciate your business and hope to see you again soon!
Went great, all employees very helpful!! All the employees we pleasant and got done what I needed. We will be back again for more purchases.
Business response:
Thank you, Marc! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Serpentini Chevrolet of Willoughby Hills, we look forward to having you as one of our valued customers for many more years to come!
I enjoyed my experience working with your dealership. The staff was friendly and very professional. I appreciate the time and efforts to make sure the deal they gave me was great. Thank you!!
Business response:
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Serpentini Chevrolet of Willoughby Hills.
My original appt was on Saturday, but they were backed up and I would’ve had to stay until closing to have my vehicle serviced. However, I was able to reschedule for Tuesday, and they were able to get me in and out first thing in the morning
Business response:
Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.
Always a good experience when I come get my car Matience and never a long wait and staff is always friendly no problem with me
Business response:
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know!
Frequently asked questions about Serpentini Chevrolet of Willoughby Hills
How is Serpentini Chevrolet of Willoughby Hills rated?
Serpentini Chevrolet of Willoughby Hills has a 4.8 star rating with 3,041 reviews.
When is Serpentini Chevrolet of Willoughby Hills open?
Serpentini Chevrolet of Willoughby Hills is closed now. It will open tomorrow at 9:00 a.m.