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Serpentini Chevrolet of Willoughby Hills
- Willoughby Hills, OH
About this business
Serpentini Chevrolet of Willoughby Hills is a Chevrolet dealer located in Willoughby Hills, OH. We serve as a one-stop solution for all your automotive needs, from sales to service and repairs. Our experts are waiting to assist you, so drop by today or schedule an appointment online. We also offer a quick quote service so you can get an idea of what your new or used vehicle will cost. Mentor and Willoughby Hills Chevrolet shoppers can browse through our website to find what they need!
Location details
2810 Bishop Rd, Willoughby Hills, OH, 44092, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
We bought a beautiful 2014 Chevy Suburban. Sandy Reed answered my online inquiry and was very efficient and helpful in setting up the appointment. We came to the store and met with Mike P. We took a test drive, went through finance and were the owners of our new truck in about 2 hours. Great experience all around!
Business response:
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Serpentini Chevrolet of Willoughby Hills. We hope you'll continue to enjoy your new Chevy Suburban!
Hard working people never giving up on you, making things happen for their customers. They don’t leave any stones unturned until you are a satisfied customer. I highly recommend this Dealership Thank you for a great deal on my new car.
Business response:
Thank you for sharing your thoughts about your experience with Serpentini Chevrolet of Willoughby Hills. We are glad to hear that our team was so helpful to you, and we hope you'll enjoy your new car!
The team was awesome to care of us. Got the deal done the same day! My brother-in-law was accommodated very well and they had no problem helping him with his handicap
Business response:
Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Serpentini Chevrolet of Willoughby Hills are glad to have you as a customer.
Great people to work with, overall experience went great for purchasing our 3500 Silverado! Mike P. was very friendly and got the deal done for us.
Business response:
Congratulations on your new Silverado! We are so glad that we had the opportunity to work with you, and that Mike could make this a top-notch experience! We hope you enjoy your new truck, and we look forward to continuing to serve you in the future!
Great service , Mike was very helpful in communicating with me via txt the updates of the service side for a faulty something that got fixed under warranty.
Business response:
Thanks for sharing your thoughts about your experience with Mike and Serpentini Chevrolet of Willoughby Hills. We appreciate your business and hope to see you again soon!
Nice experience. Took a while though. Ordered in August 2019 and finally received in May 2021. Would buy another vehicle from Art the next time.
Business response:
Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for your patience and for choosing Serpentini Chevrolet of Willoughby Hills!
My service was very satisfactory There was great communication and I felt they wanted to make sure my wife and I were taken care of. We will be back.
Business response:
Chris, thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
I have used this service department for over 20 years. Staff is always friendly, ready to listen and solve the problem. Gary Heck has been a pleasure to work with, always making sure my concerns are addressed and my Chevy is running its best.
Business response:
Thank you for your very kind review and your continued business over the last 20 years!. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experiences here at Serpentini Chevrolet of Willoughby Hills.
Great place friendly staff nice selection of cars David Allen was great very friendly and pleasant no long waiting to see cars very pleased with everything
Business response:
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Serpentini Chevrolet of Willoughby Hills.
Frequently asked questions about Serpentini Chevrolet of Willoughby Hills
How is Serpentini Chevrolet of Willoughby Hills rated?
Serpentini Chevrolet of Willoughby Hills has a 4.8 star rating with 3,040 reviews.
When is Serpentini Chevrolet of Willoughby Hills open?
Serpentini Chevrolet of Willoughby Hills is closed now. It will open tomorrow at 9:00 a.m.