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Serpentini Chevrolet of Willoughby Hills

4.8
  • Willoughby Hills, OH

About this business

AutomotiveCar Dealers

Serpentini Chevrolet of Willoughby Hills is a Chevrolet dealer located in Willoughby Hills, OH. We serve as a one-stop solution for all your automotive needs, from sales to service and repairs. Our experts are waiting to assist you, so drop by today or schedule an appointment online. We also offer a quick quote service so you can get an idea of what your new or used vehicle will cost. Mentor and Willoughby Hills Chevrolet shoppers can browse through our website to find what they need! 

Location details

2810 Bishop Rd, Willoughby Hills, OH, 44092, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.83,040 reviews
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PWeissbr's profile image
2 years ago

Provided excellent support for a recall required on the vehicle. Opened a repair ticket well in advance of the availability of the repair components required, then communicated when the parts became available and scheduled a timely appointment to carry out the work. 

Business response:

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Serpentini Chevrolet of Willoughby Hills. 

KLUCHER's profile image
2 years ago

Easy to book appointments that work for my schedule. Service Advisors always kind and helpful, particularly David F. and Gary H. Never feel like I am being "sold" repairs or service that I don't need. Consequently, I take their recommendations. 

Business response:

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Serpentini Chevrolet of Willoughby Hills, we look forward to having you as one of our valued customers for many more years to come! 

NATBES7's profile image
2 years ago

The service representative was very respectful and greeted me with a smile, and explained everything very well .. 

Business response:

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! 

TPOMPEO29's profile image
TPOMPEO29 
2 years ago

Very friendly, good communication, clean atmosphere, knowledgeable salesperson, I’d definitely comeback for another vehicle in the future 

Business response:

It's great to hear that you had such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Serpentini Chevrolet of Willoughby Hills! 

DHIGGINS23's profile image
DHIGGINS23 
2 years ago

Nice clean show room and everyone is knowledgeable and helpful. I would refer everyone I know here. 

Business response:

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. 

GLORIAAHODGE's profile image
GLORIAAHODGE 
2 years ago

The service rep was very helpful and let me know what was needed for my car 

Business response:

Gloria, Thank you for your business and this review. We're happy to hear Charles and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. 

jklein5oh.rr's profile image
jklein5oh.rr 
2 years ago

Dealership very helpful, courteous and professional. Salesman answered all questions and offered suggestions which was appreciated. He knew the product well! 

Business response:

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. 

ASUHY8594's profile image
ASUHY8594 
2 years ago

Hands down the best place to buy any new or used car! Definitely would recommend! 

Business response:

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! 

TSAMSTAG's profile image
2 years ago

Great helpful all people curious will go back and recommend to others this 2 nd equinox in 12 months 

Business response:

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. 

Frequently asked questions about Serpentini Chevrolet of Willoughby Hills

How is Serpentini Chevrolet of Willoughby Hills rated?

Serpentini Chevrolet of Willoughby Hills has a 4.8 star rating with 3,040 reviews. 

When is Serpentini Chevrolet of Willoughby Hills open?

Serpentini Chevrolet of Willoughby Hills is closed now. It will open tomorrow at 9:00 a.m.