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Serpentini Chevrolet of Willoughby Hills

4.8
  • Willoughby Hills, OH

About this business

AutomotiveCar Dealers

Serpentini Chevrolet of Willoughby Hills is a Chevrolet dealer located in Willoughby Hills, OH. We serve as a one-stop solution for all your automotive needs, from sales to service and repairs. Our experts are waiting to assist you, so drop by today or schedule an appointment online. We also offer a quick quote service so you can get an idea of what your new or used vehicle will cost. Mentor and Willoughby Hills Chevrolet shoppers can browse through our website to find what they need! 

Location details

2810 Bishop Rd, Willoughby Hills, OH, 44092, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.83,041 reviews
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d.m.melchiorre66's profile image
d.m.melchiorre66 
4 years ago

Art Mills was excellent! Great follow up.Everyone I met Art Mills was excellent! Great follow up. Everyone I met or encountered at the dealership was very friendly! I would recommend this dealership to friends. 

Business response:

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Serpentini Chevrolet of Willoughby Hills! 

sweetjanefargo40's profile image
sweetjanefargo40 
4 years ago

Great expericence We worked with TJ Knauf and Glen... both were very knowledgeable and very helpful. We liked them both. We also worked with Alan in finance he was very nice also. 

Business response:

Thank you for taking the time to share your feedback with us! We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. 

RMBRIGNELI's profile image
RMBRIGNELI 
4 years ago

Very efficient and professional I have been going to Pat O'Brien's for four year and have always been very pleased. I was happy to see the same level of competency yesterday. 

Business response:

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Serpentini Chevrolet of Willoughby Hills. 

VINCEBL84's profile image
VINCEBL84 
4 years ago

Great staff! Great salesman David Allen. Would highly recommend . Great selection and knowledgeable about the product. Finance department made for a smooth process from beginning to end 

Business response:

Thank you for sharing your experience with us! We're happy to hear that David provided such a positive experience and hope you enjoy your new vehicle. We truly appreciate your feedback! 

B GOOD's profile image
4 years ago

First Maintenance visit. Went Great, a very professional atmosphere. I would highly recommend this dealership for all your transportation needs. But, I really miss the Pat O Brien vibe! 

Business response:

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. 

DONNAURBAS's profile image
DONNAURBAS 
4 years ago

It was a wonderful experience! My salesman was the best! And so was Andrew in finance. It showed my granddaughters what a good experience is when buying a car. 

Business response:

Thanks for your feedback on your recent visit to Serpentini Chevrolet of Willoughby Hills. We're glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! 

joeys's profile image
4 years ago

ok i guess for serpenti 25% off my 119.95 frt alignment should have been 29.99 not 20.98 in which i got ousted $9.00 my fault i guess for not doing there math 

Business response:

We're sorry to hear of your experience. We appreciate you bringing it to our attention, and we look forward to working with you to resolve this issue. 

LILLY4488's profile image
LILLY4488 
4 years ago

Service was great and so was the service people very helpful and palite. I was taken care of quickly and did not have to wait long. 

Business response:

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Serpentini Chevrolet of Willoughby Hills. Please don't hesitate to reach out if you need anything else. 

lisanrob's profile image
4 years ago

So So I was told they conduct a 175 point inspection of all vehicles, Had battery issues from the beginning ended up buying a new battery for $170, Back passenger side tire leaks air. Yes, I know I bought a used car, but when they say they inspect it I expect to be told of any issues. 

Business response:

Thank you 

Frequently asked questions about Serpentini Chevrolet of Willoughby Hills

How is Serpentini Chevrolet of Willoughby Hills rated?

Serpentini Chevrolet of Willoughby Hills has a 4.8 star rating with 3,041 reviews. 

When is Serpentini Chevrolet of Willoughby Hills open?

Serpentini Chevrolet of Willoughby Hills is open now. It will close at 9:00 p.m.