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Serpentini Chevrolet of Willoughby Hills

4.8
  • Willoughby Hills, OH

About this business

AutomotiveCar Dealers

Serpentini Chevrolet of Willoughby Hills is a Chevrolet dealer located in Willoughby Hills, OH. We serve as a one-stop solution for all your automotive needs, from sales to service and repairs. Our experts are waiting to assist you, so drop by today or schedule an appointment online. We also offer a quick quote service so you can get an idea of what your new or used vehicle will cost. Mentor and Willoughby Hills Chevrolet shoppers can browse through our website to find what they need! 

Location details

2810 Bishop Rd, Willoughby Hills, OH, 44092, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.83,041 reviews
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LADYR376's profile image
4 years ago

I have always enjoyed taking my vehicles to this location in Willoughby Hills, the location is conveniently located, staff is fantastic, facility very clean, service is great. I just wish you offered senior discounts!!! 

Business response:

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! 

LINDA.COVER65's profile image
LINDA.COVER65 
4 years ago

Jeff met With a smile. He took the time needed. Jeff even waited for my granddaughter to come and look at the car. Jeff was courteous and patient. Awesome 

Business response:

Thank you for taking the time to write this review! Our customers are our top priority and your feedback is greatly appreciated. It's great to hear that Jeff provided such excellent customer service while assisting you with your purchase! All of us at Serpentini Chevrolet of Willoughby Hills are glad to have you as a customer. 

MCASTELLANO's profile image
MCASTELLANO 
4 years ago

Definitely recommend this location!! My lease was about expire as soon as things began to shut down due to COVID-19. I was scrambling to find another car and make some important decisions about my future vehicle before everything was shut down. My dad and I had visited over 5 different car dealerships, but I couldn't find what I was looking for. Thankfully Serpentini was there to help and make the transition into a new vehicle a seamless experience. Art did an amazing job making us feel safe, comfortable and provide us with ... read more

Business response:

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! 

LPCONWAY50's profile image
LPCONWAY50 
4 years ago

They took care of us quickly and efficiently in the service dept. Got us on our way quickly when we experienced an unexpected car issue. 

Business response:

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Serpentini Chevrolet of Willoughby Hills! 

TKNAUF26's profile image
4 years ago

Amazing experience. Ryan did an awesome job taking care of my family and I. I will recommend them to all of my family and friends. 

Business response:

Hello, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. 

KNEEOP01@aol.com's profile image
KNEEOP01@aol.com 
4 years ago

service very informative as to what was wrong with car and cost to fix. very pleased with overall service. friendly and competent people, convenient location easy to get to 

Business response:

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. 

w12345678s's profile image
w12345678s 
4 years ago

Serpentini Chevrolet afforded us a pleasant experience Serpentini Chevrolet afforded us a pleasant experience in purchasing our new Sonic!! All personnel were honest, efficient, knowledgeable, and helpful!! Andrew Morris was exemplary!! Tim & Judi Skowronski 

Business response:

Here at Serpentini Chevrolet of Willoughby Hills, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with Andrew Morris and the rest of our team, and it was a pleasure having you at the dealership. We appreciate your review! 

Noneofyourbusniess's profile image
Noneofyourbusniess 
4 years ago

Great experience Salesperson went over all feature before I left the lot and made sure I understood everything. Great location to purchase new vehicle. Will be back for next car 

Business response:

Thank you so much for choosing Serpentini Chevrolet of Willoughby Hills! Congrats on your new purchase. Please let us know if we can be of any more assistance! 

bbeajeff's profile image
4 years ago

I have visited the dealer ship only twice; once for general maintenance and once for warranty work. I found the consultant, the greater as professionals. 

Business response:

We appreciate your business and our team looks forward to serving you again soon! 

Frequently asked questions about Serpentini Chevrolet of Willoughby Hills

How is Serpentini Chevrolet of Willoughby Hills rated?

Serpentini Chevrolet of Willoughby Hills has a 4.8 star rating with 3,041 reviews. 

When is Serpentini Chevrolet of Willoughby Hills open?

Serpentini Chevrolet of Willoughby Hills is open now. It will close at 9:00 p.m.