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Serpentini Chevrolet of Willoughby Hills

4.8
  • Willoughby Hills, OH

About this business

AutomotiveCar Dealers

Serpentini Chevrolet of Willoughby Hills is a Chevrolet dealer located in Willoughby Hills, OH. We serve as a one-stop solution for all your automotive needs, from sales to service and repairs. Our experts are waiting to assist you, so drop by today or schedule an appointment online. We also offer a quick quote service so you can get an idea of what your new or used vehicle will cost. Mentor and Willoughby Hills Chevrolet shoppers can browse through our website to find what they need! 

Location details

2810 Bishop Rd, Willoughby Hills, OH, 44092, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.83,041 reviews
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MISSCHICK1143's profile image
MISSCHICK1143 
4 years ago

Awesome Everyone was helpful & personable. Mr, Suhy was very helpful in getting my new plates. Laura went out of her way for me and followed up after getting my car. 

Business response:

Thank you so much for your kind words and for taking the time to leave us this wonderful feedback! 

BILLIE0953's profile image
BILLIE0953 
4 years ago

AWESOME, JUST AWESOME DID NOT FEEL A SALES WAS TRYING TO BE PUSHED ON YOU. WAS MADE TO FEEL WELCOME BY ALL. LOVED OUR SALES REP ALEA BAUR!!! TOOK IMMEDIATE CARE OF ANYTHING WE ASKED. AND SANDY REED? ONLY ONE WORD FOR THIS LADY, '''AWESOME!!!''' THE WHOLE TEAM THERE EVEN THE ONES THAT DID THEIR PART WITH AND THE WORK ON OUR TRUCK THAT WE DIDN'T MEET, GREAT JOB! THANK YOU TO THE WHOLE SERPENTINI TEAM! 

Business response:

Billie, It's great to hear that Alea and Sandy were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Serpentini Chevrolet of Willoughby Hills! 

M's profile image
4 years ago

Service staff patient and great. Don't have a GM brand vehicle and the staff was still welcoming and so helpful. Serviced vehicle and ordered needed parts for follow up appointment. Phil Watts is great from the service team! 

Business response:

Thanks for sharing your thoughts about your experience with Serpentini Chevrolet of Willoughby Hills. We appreciate your business and hope to see you again soon! 

kaitiemoon's profile image
kaitiemoon 
4 years ago

Lucas did a great job finding me my perfect car! He was very friendly and personable, he did not make me feel like it was being pushed which I appreciate. ❤️ 

Business response:

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! 

JJSCHIMIZZI's profile image
JJSCHIMIZZI 
4 years ago

My wife and I were really happy with Randy . And the rest of the Willoughby Serpentini staff. We felt that we were really taken care of and matched are needs at a price we could afford. Thank you Joe Schimizzi 

Business response:

Hi Joe, It's fantastic to hear that Randy provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Serpentini Chevrolet of Willoughby Hills! 

CUZAC31's profile image
4 years ago

good experience They took care of my software issue and did an oil change in and out in 90 min like they said. very clean as well 

Business response:

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Serpentini Chevrolet of Willoughby Hills. 

ROBERTAMODICA's profile image
ROBERTAMODICA 
4 years ago

Lease another car Art Mills was a pleasure to deal with and was very helpful in choosing a car and setting things up. I love my new car. 

Business response:

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. 

AADINOLFI's profile image
AADINOLFI 
4 years ago

quick service, frendly people Got there on time and car was taken to John Glady for service. Service person went over what was done, paid my bill and was out of there in good time. The only thing wrong was no hot water for tea or coffee like you always have! 

Business response:

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. 

BAUGHANTONY's profile image
BAUGHANTONY 
4 years ago

I come to this dealership because of its service and phill .and they treat me with respect. And they get the job right the first time. 

Business response:

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Serpentini Chevrolet of Willoughby Hills, we look forward to having you as one of our valued customers for many more years to come! 

Frequently asked questions about Serpentini Chevrolet of Willoughby Hills

How is Serpentini Chevrolet of Willoughby Hills rated?

Serpentini Chevrolet of Willoughby Hills has a 4.8 star rating with 3,041 reviews. 

When is Serpentini Chevrolet of Willoughby Hills open?

Serpentini Chevrolet of Willoughby Hills is open now. It will close at 9:00 p.m.