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Honda Westborough
- Car Dealers
- Westborough, MA
About this business
Location details
350 Turnpike Rd Rte. 9, Westborough, MA, 01581, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | 8:30 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Service The service was quick and efficient. The wait area is clean and comfortable. When the work was done everything was explained to me in detail.
Business response:
Thank you, Marc! We value your business and look forward to serving your automotive needs for many more years to come! Best, Adam Tremblay, General Manager
Routine service I went in for a routine service, oil change, tire rotation. Service was good. Wait time was as promised. Comfortable waiting area. Only disappointment was no car wash, but I was given a voucher to come back and have it.
Business response:
Thank you for your feedback. I'm sorry we weren't able to get the wash done, but please come in at your convenience. We thank you for your recommendation and look forward to serving your automotive needs again in the future. Best, Adam Tremblay, General Manager
Great Oil Change Fast service and straight forward treatment of us. I would recommend the Honda Service Center to anyone looking for auto service in the Westborough area.
Business response:
Thank you! It is truly a pleasure for us to learn that you enjoyed your visit here. We value your business and we hope to see you again. Best, Adam Tremblay, General Manager
Routine service and inspection sticker I brought my 2016 Honda Accord for routine service and to get an inspection sticker. The whole service department is run like a well-oiled machine in Westborough. Matt Gonyea assisted me through the whole process. He is always helpful, courteous and knowledgeable and should be considered valuable asset to your company. Thank you, Matt! Keep up the good work!
Business response:
Thank you! Our number one goal is providing an exceptional customer experience. I'm so happy to know that this was achieved with you during your visit with Matt. We thank you for your business and look forward to the opportunity to serve your automotive needs again in the future. Best, Adam Tremblay, General Manager
Intermittent Tire issue I was having an issue with on of the tires on our Civic, to complicate it, it was intermittent. Jim Walgreen took ownership of the issue and was able to resolve it with the technician after a number of possibilities. Great work and ownership. Will keep coming back.
Business response:
Thank you for taking the time to share your experience. I'm happy to hear that you enjoyed working with Jim! He truly is a wonderful asset to our team. Thank you for your recommendation and please don't hesitate to reach out if there's ever anything more that we may assist you with! Best, Adam Tremblay, General Manager
Oil change Good service, friendly, no complaints. Had a nail in a tire that they repaired at no charge. Service was free (complimentary with purchase of car) but based on my experience WOULD go back for service again.
Business response:
We thank you for your business and we look forward to helping with your automotive needs in the future! Best, Adam Tremblay, General Manager
Excellent service So happy to know that you can have service done on a sunday,with appointments too!!!! In and out..... Wifi coffee ,light snacks all free while you wait. Matt checked in several times to let me know how much longer till I was done. Very happy with the service dept!!!! They even washed and vac"d the car out!!!!
Business response:
Thank you so much! Our primary concern is delivering flawless customer service and I’m happy to know that Matt provided you with exactly that. Thank you for your recommendation and we look forward to serving your automotive needs for many more years to come! Sincerely, Adam Tremblay, General Manager
Excellent Service I know it seems strange, but I actually enjoyed my service visit. I was taken earlier than my scheduled appointment (which was on Sunday....very convenient) , I watched TV and I had a piece of pastry. My service advisor was very friendly and professional....he kept me apprised of the status of my car. I will definitely be back to get my car serviced again.
Business response:
Thank you, Mark, for taking the time to write this review. I'm so happy to read that your service experience with Matt was such a positive one! We appreciate your business and look forward to seeing you again. Best, Adam Tremblay, General Manager
Terrific Service as Usual My wife and I relocated to Boston and are glad to have found such a reliable service center. The advisors do not seem to be focused on talking you into things you do not need and give good explanations to any service issues. I also like the fact that you can drop by at any time with minor issues. Matt Gonyea in particular has been very responsive as my advisor and I certainly appreciate his efforts.
Business response:
Welcome to Boston and thank you for taking the time to share your recent experience with us! Matt is a valued member of our team and I'm so happy to read your wonderful recommendation. Please let us know if there is anything we can assist you with in the future. Best, Adam Tremblay, General Manager
Frequently asked questions about Honda Westborough
How is Honda Westborough rated?
Honda Westborough has a 4.7 star rating with 7,598 reviews.
When is Honda Westborough open?
Honda Westborough is closed now. It will open tomorrow at 8:30 a.m.