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Honda Westborough
- Car Dealers
- Westborough, MA
About this business
Location details
350 Turnpike Rd Rte. 9, Westborough, MA, 01581, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | 8:30 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
10,000 mile "B-1" , "B" service maintenance, tires low icon, Randy was very helpful and professional. The 10,000 mile "B-1" , "B" service maintenance, tires low icon, were fixed. I had reported to him that the sunroof was leaking water. He had it checked it out and told me that he would order new sunroof with seal that goes around it is replaced. There were water stains all over the shade that covers the sunroof. He said that they would not replace the shade but would "try" to get the stains out - that is all he could do. I ... read more
Business response:
I'm sorry to hear about the issue with your sunroof. I'm glad Randy was able to step in and help. He's great! We appreciate your feedback and wish you a very Happy New Year! Adam Tremblay, General Manager
First time Honda owner. Honda CR-V Great car. Wish it had a little more storage, maybe either an additional small covered compartment under center armrest console and door arm rest compartment. Also sun-glass holder is not large enough nor easy enough to use. Otherwise great car. Looking forward to owning it for a long, long time.
Business response:
Thank you so much for your feedback. Those are all great points about the CR-V. It has been our pleasure assisting you, and if you should have any other car related needs, we would love the opportunity to have you as our customer once again. Happy New Year! Best, Adam Tremblay, General Manager
Addressing recall They took me in at appointed time, explained what would be done to address recall and ensured I was comfortable waiting an hour for it. They kept me updated throughout the hour and when done, brought the car to the entry way. Awesome team.
Business response:
Thank you for your review! Your experience is important to us, and it is wonderful to hear that you really enjoyed working with Abby and Courtney. We value your business and hope to see you again soon! Happy New Year! Adam Tremblay, General Manager
Service Visit They seated me immediately, to go over what was being taken care of. The customer service was great, and the service was completed exactly as estimated.
Business response:
Thank you,, Joe, for your business and we wish you a very Happy New Year! Adam Tremblay, General Manager
Amazing I have bought a bunch of cars from Honda westborough and always blown away at how easy that make it for me. Very impressed with adam and norm. They are both top notch!
Business response:
Thank you so much for your kind words and we truly appreciate the opportunity to earn your business! Happy Holidays! Adam Tremblay, General Manager
excellent service I brought the Honda Odyssey 2013 for service. Outstanding environment and very friendly people. The service man clearly explained what to do and the options available. He also removed unnecessary service after reviewing. Great experience.
Business response:
Thank you for providing us with this great feedback! We appreciate all of your kind words and thank you for choosing us for your automotive needs. Happy Holidays! Adam Tremblay, General Manager
Thank you Herb Chambers Honda! We brought our '08 Accord in for its 200K check-up, and through thorough examination by the technician we realized we had much that needed immediate attention. Our service adviser, James Walgreen, patiently reviewed the "must-haves" vs optional items to involve us in the repair process to give us the biggest bang for the buck. He was open and up front with all of this and the discounts he could provide us with. We now have essentially a 10-year old Accord which runs like the day we bought it - ... read more
Business response:
Thank you so much for your kind words! Jim and the team are such assets to our team and I'm so glad you had the opportunity to work with them. I will be sure to pass along this great feedback. Thank you for your business and we hope to have the opportunity to work with you again! Happy Holidays! Adam Tremblay, General Manager
Great experience from receiving recall letter to scheduling appointments to replacing part, the whole process is so smooth and well organized. Friendly service and comfortable waiting area- it’s nothing but great experience.
Business response:
Thank you for providing us with this great feedback! Abby is wholly devoted to the success of our guests’ experiences and we are so proud to have her on our team. We appreciate all of your kind words and thank you for choosing us for your automotive needs. Happy Holidays! Adam Tremblay, General Manager
Excellent service experience Matt was very helpful and attentive. He found a way to save me a few dollars on the list of services I needed, found me place in the waiting room near a plug for my laptop, kept me updated on the status of my vehicle during my wait, and explained the technical results of the multi-point inspection in a way that enabled me to better understand the condition of my vehicle and anticipate the likely timing of future service needs. He was also just very personable to talk with. The overall service lis... read more
Business response:
Thank you so much for taking the time to write this review. The entire Herb Chambers Honda of Westborough team strives to make every guest feel at home in our dealership. Matt is a perfect example of this. We truly value your business and hope to serve your automotive needs for many more years to come. Happy Holidays! Adam Tremblay, General Manager
Frequently asked questions about Honda Westborough
How is Honda Westborough rated?
Honda Westborough has a 4.7 star rating with 7,598 reviews.
When is Honda Westborough open?
Honda Westborough is closed now. It will open tomorrow at 8:30 a.m.