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Honda Westborough

4.7
  • Car Dealers
  • Westborough, MA

About this business

AutomotiveCar Dealers

Location details

350 Turnpike Rd Rte. 9, Westborough, MA, 01581, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 8:00 p.m.
Tue8:30 a.m. to 8:00 p.m.
Wed8:30 a.m. to 8:00 p.m.
Thu8:30 a.m. to 8:00 p.m.
Fri8:30 a.m. to 6:00 p.m.
Sat8:30 a.m. to 6:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.77,598 reviews
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Layla123's profile image
7 years ago

Good! Good over all, I have no complaints. My wait time there was good, Surprisly fast. The waiting area was great. The service advisor was polite and helpful. Thank you. 

Business response:

Thanks so much, Layla! Best, Adam Tremblay, General Manager 

Sara's profile image
7 years ago

Funny noise Had a funny noise in dashboard area. After trying several things, they realized it was coming from a bent wiper. Fixed the problem! Very satisfied. 

Business response:

Thank you, Sara, for taking the time to share your experience with Matt. We appreciate your business and have a great Thanksgiving! Best, Adam Tremblay, General Manager 

James O.'s profile image
7 years ago

Quick and efficient It was quick and efficient for my regular service and I was able to get some work done on my laptop by accessing the wifi. 

Business response:

Thank you for taking the time to share your experience. If there's ever anything more that we can assist you with, please don't hesitate to ask! Best, Adam Tremblay, General Manager 

jdb213's profile image
7 years ago

Go see John Nguyen at Herb Chambers Honda of Westborough! My husband and I loved our experience at Herb Chambers Honda of Westborough! Everyone was kind and friendly, especially John Nguyen. He helped us every step of the way, and happily answered all of our questions. He is very knowledgable about Hondas and helped us find the car that was right for us. He even came in on his day off and stayed with us the whole day making sure we were all set. We are very happy with our new Honda CR-V and we are glad we decided to lease. J... read more

Business response:

Thank you for sharing your honest feedback. It’s a pleasure to hear that John was so helpful to you and your husband, and provided you both with an overall great experience. We appreciate your business and hope you have a great Thanksgiving! Best, Adam Tremblay, General Manager 

Jpatel's profile image
7 years ago

Great Experience Had an appointment setup for a normal oil change but asked them to check on a noise I was hearing coming from the front right side when making a turn. Not only did they took care of the oil change but found that ball joint was in issue on the right front side, which the rep informed me it's covered under the warranty and not to worry about anything besides $100 deductible. When I informed him that I would love to get it resolved but I do need to get into the office, he immediately took care of that concern b... read more

Business response:

Our primary concern is delivering flawless customer service and I’m happy to know that Matt and our service crew provided you with exactly that. Thank you for your recommendation and we look forward to serving your automotive needs for many more years to come! Best, Adam Tremblay, General Manager 

Eim1225's profile image
7 years ago

Recall I was able to make the appointment online and I didn’t have to wait for someone to help me. I was able to get the recall taken care of. 

Business response:

Thank you for sharing your experience with Matt! Best, Adam Tremblay, General Manager 

Stephen Maloney's profile image
Stephen Maloney 
7 years ago

This time was new car accessories being installed but the al Service is always great. Comfortable waiting areas with work stations if you are working remotely. Check-in is quick, they keep you well informed and always do exceptional work. 

Business response:

Thank you, Stephen! We value your business and we look forward to working with you again in the future! Best, Adam Tremblay, General Manager 

hondacrv's profile image
7 years ago

Great experience Called at the last minute for an oil change and they were able to fit me in right away. Upon arrival I was geeeted right away, and led into the service area where Matt helped me out. I had a hot chocolate in the spacious waiting area and before I knew it the car was ready, and washed! All within an hour. 

Business response:

We thank you for your business and we look forward to helping with your automotive needs in the future! Best, Adam Tremblay, General Manager 

saraujo's profile image
7 years ago

Spot on Courtney was very helpful when I dropped my car off for recall work. She started the additional checks that works be done on my car at no charge. She stated the would be done in an hour and a half and it was. 

Business response:

Thank you! This is exactly the kind of feedback that we love to hear. It is our goal to offer top notch customer service to all of our guests. I'm so pleased Courtney was able to do exactly that. Thank you again and we look forward to working with you again in the future! Best, Adam Tremblay, General Manager 

Frequently asked questions about Honda Westborough

How is Honda Westborough rated?

Honda Westborough has a 4.7 star rating with 7,598 reviews. 

When is Honda Westborough open?

Honda Westborough is closed now. It will open tomorrow at 8:30 a.m.