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Honda Westborough
- Car Dealers
- Westborough, MA
About this business
Location details
350 Turnpike Rd Rte. 9, Westborough, MA, 01581, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | 8:30 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Excellent service My service was completed in a timely manner and was thoroughly explained to me at the time of entry, with a phone call during the service, and again when I checked out.
Business response:
Thank you for sharing this great feedback! I'm so happy to know that Abby was able to assist you with your service needs. Thank you for sharing and we look forward to providing you with 5-Star service again in the future. Best, Adam Tremblay, General Manager
Wiper Motor It was unfortunate that my wiper motor failed in my brand new car and the first replacement motor failed as well. Not the Service Center's fault, and they got me a rental and fixed the problem as fast as they could.
Business response:
Thank you for your understanding and patients during this inconvenience. We truly value your business and please let Randy or myself know if we can assist you further. Best, Adam Tremblay, General Manager
Awesome, Professional, Excllent. Jim Walgreen is Awesome. He brings Professionalism along with knowledge and a genuine great attitude. It is nice to see a the same face in his position considering every time I go to this facility It seems like I have to deal with a new person. It doesn't seem like a in and out employee mill right now.
Business response:
Thank you for the kind words regarding your experience with Jim. Please let us know if we can be of further assistance. Best, Adam Tremblay, General Manager
great experience It was the first time I can say that I enjoyed the car buying experience. David Yang was very personable and pleasant to deal with. There was no pressure and we felt we were treated fairly. Would not hesitate to recommend Davis Yang to prospective buyers.
Business response:
Thanks so much for leaving us a review, Sandra! We'll be sure to tell David and Toan what a great job they are doing! Many thanks and happy driving! Best, Adam Tremblay, General Manager
Recommended repairs During a routine oil change the technician diagnosed problems with the brake fluid, alignment, and shock absorber. The service advisor discussed the repairs with me. The repairs were performed within a few days; the repairs were made professionally and quickly. The 2 service advisors, Abby and Randy, coordinated with me and the technician. This was an excellent experience.
Business response:
Thank you, Charlie! We realize you have several choices when servicing your vehicle and we thank you for choosing Herb Chambers Honda. We value your business and look forward to serving you again in the future. Best, Adam Tremblay, General Manager
I live 3 miles from Boch Honda but return to Herb every time It takes me 30 minutes to drive to Herb Chambers Honda. I live in Westford, and Boch Honda is three miles away. I drive instead all the way to Westborough, because HC is the best by far. Herb Chambers Honda is honest, customer service straightforward and never pushy. Staff is very helpful, questions answered and estimates adhered to. Abby was super. 100% satisfied with this dealership and will continue to return again and again.
Business response:
Thank you so much for the great feedback! We really appreciate your business and I'll be certain to share your compliments with Abby and to the rest of the team. We pride ourselves on offering high quality customer service, and I'm glad we were able to assist you. Until we have the opportunity to work with you again, take care! Best, Adam Tremblay, General Manager
Leasing a new 2017 CR-V Mark was great salesman and was able to answer all of my wife’s questions during our test drive, professionally discuss pricing & meet pricing targets and finally be flexible with delivery required due to health issues. I would highly recommend working with Mark & Herb Chambers Honda of Westborough.
Business response:
Thank you for taking the time to post such great comments about you and your wife's experience with Mark! We value your business and for taking the time to let us know about your experience with our team. Sincerely, Adam Tremblay, General Manager
Replacement of Takata driver side airbag inflator I set up the service with Matt Gonyea, he told me it would take about an hour. I waited for the service to be performed and my car was done in 45 minutes. All around it was a great experience dealing with an inconvenient issue. I will bring my cars back for service and recommend Herb Chambers Honda to everyone.
Business response:
Thank you so much for sharing this! We appreciate your comments about Matt and your five star rating. Thank you again and we look forward to seeing you in the future. Best, Adam Tremblay, General Manager
Immaculate Super helpful, friendly & accommodating! I definitely would recommend this dealership. If you like great service, amazing atmosphere and free coffee and donuts this is the place for you!
Business response:
Thank you, Jayle! We take pride in providing exceptional customer service and I'm so happy to know Toan and John were able to do exactly that. Thank you for your comments and enjoy your new vehicle! Best, Adam Tremblay, General Manager
Frequently asked questions about Honda Westborough
How is Honda Westborough rated?
Honda Westborough has a 4.7 star rating with 7,598 reviews.
When is Honda Westborough open?
Honda Westborough is closed now. It will open tomorrow at 8:30 a.m.