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Honda Westborough

4.7
  • Car Dealers
  • Westborough, MA

About this business

AutomotiveCar Dealers

Location details

350 Turnpike Rd Rte. 9, Westborough, MA, 01581, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 8:00 p.m.
Tue8:30 a.m. to 8:00 p.m.
Wed8:30 a.m. to 8:00 p.m.
Thu8:30 a.m. to 8:00 p.m.
Fri8:30 a.m. to 6:00 p.m.
Sat8:30 a.m. to 6:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.77,616 reviews
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pjmhonda 
8 years ago

Outstanding experience...Sean and Dean were tremendous. The service and communication skills of Sean and Dean were instrumental in closing the deal....I had experienced other dealerships on Rt 9 (Ford, Toyota, VW) and they couldn't hold a candle to you guys. 

Business response:

Thank you for sharing your story! We really appreciate your business, as well as, your feedback on working with Dean and Sean. They are valuable members of our team. We trust you are enjoying your new vehicle and look forward to the opportunity to serve your automotive needs for many more years to come! Best, Adam Tremblay, General Manager 

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MEMcKenna 
8 years ago

Replacement of Power Steering Column Abby, service rep, went to bat for me & worked w Service Mngr & Honda rep to save me a lot of money when replacing my steering column. Great service, great communication throughout the whole process!! 

Business response:

Thank you so much for your feedback on your recent experience with Abby and our service crew! We take pride in providing exceptional customer service and I'm so happy our team was able to do exactly that. Thank you again for your comments! Best, Adam Tremblay, General Manager 

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happy123 
8 years ago

Good experience The service person Matt was polite, knowledgeable and respectful. He answered all of my questions. The actual time of the service period was exactly the amount of time they said. I had to wait an extra hour due to unexpected brake work. Matt spoke with the service men and told me about my car (mice in the air filter), and explained the brake work in a way I could understand. The online booking was helpful. Overall, I appreciate coming in for regular service to avoid breakdowns. I would rate the experience as ... read more

Business response:

Thank you so much for taking the time to write this review about Matt and our Service Department! We truly value your business and hope to serve your automotive needs for many more years to come. Best, Adam Tremblay, General Manager 

dancin' fool's profile image
dancin' fool 
8 years ago

the service was accurate and efficient. I had a limited time frame , and the request was honored: the service was done within that time frame. Everyone was courteous and friendly.Everything was explained completely 

Business response:

Thank you! We appreciate your feedback on working with Abby and we look forward to the opportunity to serve your automotive needs for many more years to come. Best, Adam Tremblay, General Manager 

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Marmy 
8 years ago

New lease Norm made this experience so relaxed & easy. All questions were answered. I drove out of the dealership with a smile on my face! Thank you, Norm! 

Business response:

Thank you! We trust you are enjoying your new Honda and we look forward to the opportunity to serve your automotive needs for many more years to come! Thank you for sharing your story. Best, Adam Tremblay, General Manager 

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lovecars53 
8 years ago

Thank you Matt Matt from the service dept. always gives me the greatest service. I'm so thankful that he works at the Herb Chambers Honda of Westborough. 

Business response:

Thank you! We truly value your business and hope to serve your automotive needs for many more years to come. Best, Adam Tremblay, General Manager 

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Bridget22 
8 years ago

Happy customer Toan and David were absolutely wonderful to me! Toan advised me of everything and was spot on during the whole process. Thanks again to the both of you! 

Business response:

Thank you, Bridget! David and Toan are valued team members and your feedback is a testament to their commitment to providing exceptional customer service. Thank you again for your business and we hope to serve your automotive needs for many more years to come. Best, Adam Tremblay, General Manager 

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jbenedetto 
8 years ago

Excellent hassle-free experience! Stopped by yesterday to look at a Ridgeline for my Dad...walked into showroom and saw a beautiful demo 2017 Accord Touring with every option.he had to have it! Ken Natenel in sales was excellent...no pressure, informative, and he was able to get my Dad into the Accord the same day and for a very fair price both on the new car and his trade. I would highly recommend Herb Chambers of Westborough...make sure to ask for Ken in sales! 

Business response:

Thank you so much for taking the time to give us positive feedback! We make every effort to provide the very best customer service. Hearing from our guests that we have succeeded in this endeavor is always gratifying! We value your family's business and look forward to serving your automotive needs for many more years to come! Best, Adam Tremblay, General Manager 

Cyndidshoe's profile image
Cyndidshoe 
8 years ago

Friendly and fast Abby is great . She's always friendly and even when she has to give you bad news , she commiserates without being fake . The service is quick and I've never had a problem . 

Business response:

On behalf of all the team here at Herb Chambers Honda of Westborough, I would like to thank you for choosing us for your automotive needs. Your honest opinion can be an invaluable reference for other customers who are in the market, for this reason we really appreciate the time that you have taken for sharing your experience. We value your business and we hope to see you again. Kind Regards, Adam Tremblay, General Manager 

Frequently asked questions about Honda Westborough

How is Honda Westborough rated?

Honda Westborough has a 4.7 star rating with 7,616 reviews. 

When is Honda Westborough open?

Honda Westborough is open now. It will close at 5:00 p.m.