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Honda Westborough
- Car Dealers
- Westborough, MA
About this business
Location details
350 Turnpike Rd Rte. 9, Westborough, MA, 01581, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | 8:30 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
oil change and routine maintenance Was done in the time frame they quoted and even washed my car. I have used them before and used their customer transport to drive me to the local stores when I wait
Business response:
Thank you so much, Judy! We truly value your business and hope to serve your automotive needs for many more years to come. Best, Peter DiPersia, General Manager
Customer Service I want to say Thank You for a wonderful customer experience. I Was told the shop was behind about 30 to 45 minutes and would I mind the extra wait, I understand, these things happen. Only waited 90 Minutes for a B1 Service which should take about 90 minutes. After I get my car back, I find your service staff vacuumed the interior and cleaned my windows. WOW, Excellent customer service, will definitely be coming back.
Business response:
Thank you so much for the wonderful review. Jim is a valued team members and your feedback is a testament to their commitment to providing exceptional customer service. Thank you again for your business and we hope to serve your automotive needs for many more years to come. Best, Peter DiPersia, General Manager
Abby was amazing Abby went above and beyond for me. My car had been jumped earlier in the day and the battery died for a second time. I was around the corner from the dealership and she was able to send someone to jump the car again so I didn't have to tow. She set me up with a rental and tommy surprise my car was ready before I returned home. I got a new battery and the car is running great. Thank you Abby!
Business response:
Thank you, Connie! Our employees truly are something special and I'm so happy to know you enjoyed working with Abby. Thank you for the five stars and for your business. Best, Peter DiPersia, General Manager
Good experience We waited for our car because of where we live. Jim kept us updated the entire time because he knew the wait was probably longer than we expected. Didn't try to talk us into any unnecessary work - seemed very honest.
Business response:
Thank you! I'm so pleased to hear that Jim was great to work with, and earned your 5-Star rating. If any questions arise, please do not hesitate to reach out, as we are happy to help! Best, Peter DiPersia, General Manager
Service Staff very friendly, easy to talk to. Gregg was a super representative, efficient and friendly. Thanks for updating the waiting area...the extra tables and.chairs very much needed.
Business response:
Thank you, Mark! We strive to provide a 5-Star experience so it's rewarding to hear that our team is delivering. Best, Peter DiPersia, General Manager
Quick and efficient I bought my CRV here and I was going to come in before month end to get my state inspection, but my oil change indicator had recently informed me it was due as well. I was out and about in the afternoon and called for an appointment, and was in the neighborhood, they could get me in today at 4:15, Abby said the estimate on done time was 6:30 but it might be possible for 6. I was waiting for it in the lounge. At a little after 5:35, Abby said my CRV was done, inspected and the B1 service completed. Very fa... read more
Business response:
Thank you, James! I am pleased to hear that Abby made your service experience a positive one. We strive to provide a 5-Star experience so it's rewarding to hear that our team is delivering. Best, Peter DiPersia, General Manager
Oil change and tire rotation The experience was fine. They did an oil change and tire rotation. The guy who helped me was very nice and helpful. I only go to the dealer for oil changes and I'll continue to do so.
Business response:
We thank you for your business and look forward to serving your automotive needs for many more years to come! Regards, Peter DiPersia, General Manager
Caring about the customer is #1 We leased our first Honda CRV three years ago. We had such a great experience that we came back once the lease was up in 2017! One of the major reasons we were back is David Yang!! He is a joy to work with! His number one concern is the customer's satisfaction. He listens to our needs and gets you what you want without any intimidation! It was like working with a trusted friend! Thank you, David! Pam & Ric Bonnell
Business response:
Thank you, Pamela and Ric! This is exactly the kind of feedback that we love to hear. It is our goal to offer top notch customer service to all of our guests. I'm so pleased David was able to do exactly that. Thank you again and we look forward to working with you again in the future! Best, Peter DiPersia, General Manager
Maintenance Sevice people are great. The cost of service use to be reasonable and is now very high They no longer vacuum the car as part of the service. You still get a car wash which is great.
Frequently asked questions about Honda Westborough
How is Honda Westborough rated?
Honda Westborough has a 4.7 star rating with 7,616 reviews.
When is Honda Westborough open?
Honda Westborough is closed now. It will open at 11:00 a.m.