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Honda Westborough
- Car Dealers
- Westborough, MA
About this business
Location details
350 Turnpike Rd Rte. 9, Westborough, MA, 01581, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | 8:30 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Rich Merlino Best Salesperson I visited the Honda dealership with my son who was looking for a new car. Rich Merlino made sure my son had Rich's cell phone so if he had any questions he could reach Rich. If I know anyone who is lloking for a vehicle I will make sure they speak to Rich Merlino!
Business response:
Thank you, Michele! It is a pleasure to read about you and your sons buying experience with Rich. Our top priority is delivering flawless customer service. Thank you for taking the time to write this wonderful review and we look forward to seeing you again in the future! Best, Tom Van Fechtmann, General Manager
Professional, courteous, and responsive Thom is a professional, courteous and responsive sales person who took an active interest in my vehicle needs. His follow up after purchase was excellent. I highly recommend Thom.
Business response:
Thank you, Paul, for sharing this terrific feedback and for choosing Herb Chambers Honda for your purchase needs. For all of our customers who walk through our doors, we want to demonstrate world class service and nothing less. We appreciate your business and look forward to the opportunity to serve your automotive needs for many more years to come. Best, Tom Van Fechtmann, General Manager
Rich Merlino is great! I went to Herb Chambers Honda of Westborough after work one night simply to look at cars and perhaps take one for a test drive. But I purchased one instead. Mostly because of Rich Merlino. He went the extra mile to answer my questions and address my concerns. You see, its been 12 years since I last purchased a vehicle and it was difficult to let go of my old car. But with 238,000 miles, it was time for a change. Rich gave me personalized attention; talked about my options; and assured me that I would n... read more
Business response:
I sincerely appreciate the time it took for you write this great review about our team! Our number one goal is providing an exceptional customer experience. I'm so happy to know that this was achieved with you during your visit. We thank you for your business and look forward to the opportunity to serve your automotive needs again in the future. Best, Tom Van Fechtmann, General Manager
3 great sales people Rich Merlino spent upwards of an hour with me teaching me how to operate all the gadgets on my new beautiful Honda Civic. He was thorough, quick witted and made me even more convinced I had made the right choice in vehicles. The most amazing part was that Rich was not the salesperson who sold me the car! I had a short timeframe to purchase a new car and my salesperson was not available when I was ready to choose a vehicle. Maureen Sweet graciously showed me car after car, Accords, Civics, 2015, 2016 in a... read more
Business response:
Thank you for sharing this terrific feedback and for choosing Herb Chambers Honda of Westborough for your purchase needs. For all of our customers who walk through our doors, we want to demonstrate world class service and nothing less. We appreciate your business and look forward to the opportunity to serve your automotive needs for many more years to come. Best, Tom Van Fechtmann, General Manager
A new car! Went just to look, but due to the overall professionalism of everyone I encountered, ended up buying a new CRV. Felt I got a very fair deal and the best service I could have asked for. Camille and Maureen are great!
Business response:
Thank you, Karen, for taking the time to tell us about your experience. Hearing that Toan, Camille and Maureen took such great care of you from start to finish is the kind of feedback we like to hear! I'm so glad you are happy with your new CRV and your experience here at Herb Chambers. Thank you again and we look forward to serving your automotive needs for many more years to come. Best, Tom Van Fechtmann, General Manager
Outstanding Sales consultant Rich was so amazing from start to finish. He truly cares about making the experience at pleasurable at possible. I'm extremely satisfied, thanks again Rich!
Business response:
Thank you for taking the time to tell us about your experience with Rich. We value your business and we look forward to serving your automotive needs for many more years to come. Best, Tom Van Fechtmann, General Manager
Polite gentleman Matt was never the typical car salesman. He wanted me to be happy with my new car and also the payments! Matt also didn't give up on finding me a car within my budget. I knew I wanted Honda, and Matt found a way to make the numbers work for my personal financing. He found an Accord that was in my price range. Matt was also very calm and positive. "When there's a will, there's a way" I am now very very happy in my 2016 Honda Accord! I am leasing this car, and hope to work with Matt again in 3 years for my nex... read more
Business response:
Thank you! This is exactly the kind of feedback that we love to hear. It is our goal to offer top notch customer service to all of our guests. I'm so pleased Matt was able to do exactly that. Thank you again and we look forward to working with you again in the future! Best, Tom Van Fechtmann, General Manager
Excellent first car purchasing experience I bought a 2015 Honda Accord here and worked with David Yang. As the newbie here, of course I knew few things in terms of purchasing cars. David Yang told me a lot with very kind patience. He is really nice and helpful. I test drove a black one and made a decision on this car immediately. But two days later when I was going to pay the bill, I changed my mind. I chose a red one. I understood that this is annoying, but David did not make any complain on this change. He also recommended... read more
Business response:
Thank you for taking the time to write this review. I'm so happy to read that your car-buying experience with David was such a positive one! One of our primary goals is to give each guest a positive and professional experience, it sounds like David did just that. We appreciate your business and look forward to seeing you again. Best, Tom Van Fechtmann, General Manager
positive experience I recently purchased a 2012 Honda Accord from Herb Chambers Honda of Westborough. I worked with David Yang during the buying process and it was very positive experience. David was always available and consistently kept me informed during the entire process. This was my first purchase from Herb Chambers Honda of Westborough and because of David I would not hesitate to buy my next car from them.
Business response:
Thank you, Jim, so much for taking the time to give David this terrific feedback. We make every effort to provide the very best customer service. Hearing from our guests that we have succeeded in this endeavor is always gratifying. We value your business and look forward to serving your automotive needs for many more years to come! Best, Tom Van Fechtmann, General Manager
Frequently asked questions about Honda Westborough
How is Honda Westborough rated?
Honda Westborough has a 4.7 star rating with 7,616 reviews.
When is Honda Westborough open?
Honda Westborough is open now. It will close at 6:00 p.m.