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350 Turnpike Rd Rte. 9, Westborough, MA, 01581, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | 8:30 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Great car shopping experience. I walked into the dealership knowing what I wanted. I was greeted by salesman David Yang. David was very helpful locating 2 cars that fit what I wanted. One was a used 2013 Accord and one was a new 2015 Accord. I test drove them and loved them. I left the dealership to think about it. There was absolutely no pressure by David or anyone else to make a deal right away. David just said he would be available if I had any questions. I decided on the new car and made a deal. David was very pleasant t... read more
Business response:
Thank you! It is a pleasure to read about your buying experience with us. Our top priority is delivering flawless customer service. It's so nice to know that David and Adam were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this wonderful review and we look forward to seeing you again in the future! Best, Tom Van Fechtmann, General Manager
Very Pleased Salesman David Yang made my appointments great! He was always available to answer all the questions I had as a new purchaser. Wonderful customer service experience. Thanks Mr. Yang :)!!! Loving my new ride!!!!!
Business response:
Thank you for taking the time to write this wonderful review and we look forward to seeing you again in the future! Best, Tom Van Fechtmann, General Manager
purchasing a 2016 pilot We had a great experience from the time we walked through the door until the time we drove away in our pilot. Our Salesman David Yang was the best salesman I've ever dealt with when purchasing a car. He was extremely knowledgable about the pilot and was patient when answering all of our questions. He worked very hard to get our deal done. When we picked up our pilot, he took the time to go over the suv to explain all of the latest technology. David quickly responded to any question we had by email whi... read more
Business response:
Thank you, Kim and Joe! David, Jim and Ricardo always do an excellent job being friendly, professional, and helpful during the car buying process. Time and time again they've proven that they’ll go the extra mile to ensure our customers' satisfaction. I will be certain to let them know what a great job they are doing. Thank you for your business and we look forward to seeing you again! Kind Regards, Tom Van Fechtmann, General Manager
Another happy customer had a kick a$$ experience today. Peirre, Ricardo and Brittany helped make my day great. I knew what I wanted to buy and wanted bottom line pricing. BEFORE I got there. I had no interest in making a casual visit and asking questions. I needed my info up front to find who'd give me the best price. The team kept their word to what I was quoted, weren't pushy, didn't try to hose me into anything I didn't ask for. Helped me get in and out quick. They were funny, down to earth.. no fake " salesman" stories..... read more
Business response:
Thank you, Krystal! Time and time again Pierre, Ricardo and Brittany have proven that they’ll go the extra mile to ensure our customers' are happy. I will be certain to let them know what a great job they are doing, and to keep up the great work. Thank you for your business and we look forward to seeing you again! Kind Regards, Tom Van Fechtmann, General Manager
New Vehicle Purchase I had a good experience purchasing my new CRV from Herb Chambers. Matthew Strong was very helpful, he made it clear that he was there to help us buy a new vehicle but did it in a non-pushy way. It made our experience positive.
Business response:
We really appreciate you taking the time to share your experience online and thank you for the great review! We're so happy to know that Matthew worked to make your purchase enjoyable and efficient. Thank you for your business and we look forward to the opportunity to serve your automotive needs for many more years to come. Best, Tom Van Fetchmann, General Manager
Best in the Area We had visited several dealerships in the area before deciding to choose Herb Chambers Honda of Westborough. Most of our decision was based on the service we received from Pierre Ladkani, our Sales & Leasing Consultant. From the moment we walked in to the moment we left, we felt no pressure and no typical "sales pitch". He was concerned about our car needs and was knowledgeable about the vehicle features. When we asked to take a test drive, he even allowed us to take the vehicle without him (even though this... read more
Business response:
We are truly grateful for this awesome review! I'm so happy to know that Pierre and Adam were able to assist you and your husband with your Honda purchase. Thank you for your business and we look forward to the opportunity to serve our automotive needs again in the future. Best, Tom Van Fechtmann, General Manager
Honda CR-V 2015 My journey of finding a new Honda CR-V started from an extensive research on the internet to find a good dealer who is willing to work with me to get me the best car at a price that I was most comfortable with. I received quotes from multiple dealers near & far to my location after a couple other dealership visits, I received an excellent quote for the exact car I was looking for with all the minute details covered from Lindsey Mastromattero which prompted my visit to Herb Chambers Honda of Westborough. There... read more
Business response:
Thank you for taking time to write this review. I'm so happy to read that your car buying experience with Matthew, Ricardo, Randy and Lindsey was such a positive one! We realize that customer service is of the utmost importance in our business, so it's rewarding to hear comments like yours. Thank you for the recommendations and we look forward to serving your automotive needs again! Best, Tom Van Fechtmann, General Manager
Yury Menaker and the Herb Chambers of Westborough Honda Team Again Herb Chambers Honda in Westborough has made the purchase of my new Honda Accord EXL easy, efficient and an all round great experience. Yury Menaker for the second time in four years helped me find the exact car I was looking for and at a price that pleased my wallet. He listened, asked questions, demonstrated the car’s features through a test drive then when we were both sure this was the car for me, led me through the paperwork needed to complete the purchas... read more
Business response:
Thank you so much for sharing your wonderful experience with Yury, Jim, Adam and Ralph. It is our goal to offer every customer a personal touch and ensure that we do everything possible to help you leave our dealership happy. We thank you for your business and we look forward to helping with your automotive needs in the future! Best, Tom Van Fechtmann, General Manager
HondaCRV after doing my research I purchased an CRV through the Internet Dept at HCW. I worked with Xenophon and Levon Artinian and was treated professionally and without the smugness some dealers project. I recommend both of the gentlemen and the dealership.
Business response:
Thank you for taking the time to share your feedback. We're thrilled that you enjoyed working with Xeno, Levon and Jennifer. If there's ever anything more that we can assist you with, please don't hesitate to ask! Best, Tom Van Fechtmann, General Manager
Honda Westborough has a 4.7 star rating with 7,616 reviews.
Honda Westborough is open now. It will close at 6:00 p.m.