This profile has been claimed by the business owner or representative.
350 Turnpike Rd Rte. 9, Westborough, MA, 01581, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | 8:30 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Excellent Dealer First the sales staff was excellent and made my experience buying a new Honda Pilot fun and gave me a great deal. I worked with Brittany Bender through email to negotiate the price, Brittany was excellent and beat the best price I received at that point. When I arrived at the dealership I worked with Jim Sweeney who is the best salesperson I have ever worked with and is a great person. Jim worked with me on my trade, which I got an excellent trade value for, and got the deal done to my satisfaction in a very... read more
Business response:
Thank you for taking the time to share your experience with us here at Herb Chambers Honda of Westborough! I’m thrilled to hear how happy you are. We value our guests’ feedback and I know they will appreciate your encouraging words. On behalf of our entire team here in Westborough, we thank you for your business and look forward to serving your automotive needs for many more years to come! Sincerely, Tom Van Fechtmann, General Manager
Excellent experience I was looking for a good, solid, reliable car, fairly new and within budget. I don't like to be pressured, just assisted. Pierre was very helpful, going out of his way to make sure that I could evaluate similar cars and helped me analyze the difference without pushing me towards one or the other. When I stopped in on his day off to show someone the car I was probably buying, he came in on his day off to assist me. He made the buying process easy and pleasant, even letting my daughter check out cars she h... read more
Business response:
Thank you! We strive to provide all of our guests with an excellent customer experience and I'm so happy to know Pierre was able to provide you with exactly that. I will be sure to share your encouraging words with Pierre, as I know that will make his day! Thank you for your business and we look forward to serving your automotive needs in the future. Best, Tom Van Fechtmann, General Manager
Great Dealership! Very satisfied with our car buying experience! We live one town over from the Norwood auto mile. I had been in the competitive dealer and was not impressed with my salesperson or the quality/price of the Honda Pilots. They had a ton to choose from but were all moderate quality. I happened to look online at Herb Chambers. Immediately I was impressed with the quality of the vehicles they had on hand. I visited the Dealership the next day and dealt with Pierre. The next day I brought my husband and purchased o... read more
Business response:
Thank you, Maureen! We really appreciate you taking the time to leave feedback for Pierre and Adam! A quality car-buying experience is one of our top priorities, and we do everything we can to support our guests. I'm so happy they were able to provide you with exactly that. We thank you for your business and look forward to serving your automotive needs for many more years to come! Regards, Tom Van Fechtmann, General Manager
Absolutely pleasant and kind! I had been searching for 2-months for an SUV that I wanted to purchase. I am from Rhode Island so there are many dealers that I had to choose from. Went through probably 10 of them. I finally decided after driving and researching my options that I wanted a Honda Pilot. I wanted a 2015, Obsidian Blue, Honda Pilot.....loaded. This is a car I am going into my retirement with..so I wanted it to last and I wanted what I wanted. Searched 2-Honda dealers in Rhode Island...pitiful! I am not going to men... read more
Business response:
Thank you for taking the time to write this review. I'm so happy to read that your car-buying experience with David and Ricardo was such a positive one! One of our primary goals is to give each guest a positive and professional experience, it sounds like they did just that! We appreciate your business and look forward to seeing you again. Best, Tom Van Fechtmann, General Manager
Bought New Car Franklin was very patient, friendly and professional. I bought a new car here recently. The consultant I worked with, Franklin Almeida , was excellent. He was attentive and patient. I would recommend without hesitation to any potential buyers.
Business response:
Thank you for taking the time to share this fantastic review! It is of utmost importance that our guests leave our dealership confident that they made the right decision. I am thrilled to hear about your positive experience with Franklin and that you found the perfect vehicle to meet your needs. We value your business and look forward to serving your automotive needs for many more years to come! Sincerely, Tom Van Fechtmann, General Manager
overall very nice people! i brought my car in because of transmission problems, and they checked out my car without charge and found the problem. i had them hold onto to the car and work with a warentee compony to get the car fixed. unfortunately the car never got fixed. but everyone in service worked well with me, kept me updated on everything, and returned my cars. i also had my car in for an oil change that was very quick! although i asked for them not to give me a car wash, and they still did. i lost half a sticker i jus... read more
Business response:
Thank you for taking the time to share your experience with us. We appreciate your business and look forward to the opportunity to serve your automotive needs for many more years to come. Best, Tom VanFechtmann, General Manager
Excellent customer service I was welcomed warmly and got an excellent advice and service from Amel Younis and Ricardo Deoliveira. I was impressed by their professionalism and know-how. I will recommend this dealership to any member of my family and friends. Excellent customer service.
Business response:
Thank you for taking the time to share your experience with Amel and Ricardo. It’s a pleasure to hear that they were so helpful to you and provided you with professional experience. We strive to keep our guests satisfied and I'm very happy to hear that this was achieved with you. We appreciate your business and look forward to the opportunity to serve your automotive needs for many more years to come. Best, Tom Van Fechtmann, General Manager
HONDA OF WESTBOROUGH IS INCREDIBLE From the time you step inside this dealership to the time you leave you are shown what the Herb Chambers car buying experience is all about! Everyone from the sales staff to the repair staff at this dealership is wonderful, especially Francis Seblon. When I test drove my 2015 Honda CRV Francis was sure to show me every feature that was on my new car. Being a hands on learner he had me actually learn my car before I even decided to lease it. When I picked up my car I knew everything about it... read more
Business response:
Thank you for taking the time to tell us about your experience. I'm so glad you are happy with your new Honda CRV and your experience here at Herb Chambers. Thank you again and we look forward to serving your automotive needs for many more years to come. Best, Tom Van Fechtmann, General Manager
Pleasurable experience. I went to this dealership and purchased a Accord coupe 2015, I was greeted by Brian Pena, who is very friendly and willing to help in the whole process. Everything went smooth with Brian, and the sale was finalized and I left happy. One area that I found could improve on, is the optional equipment, I purchased sioniz and LoJack, the first was done by time of delivery. However, the latter, LoJack, still hasn't been installed or have I been followed up on, I'm sure it will get installed, I'm trying to f... read more
Business response:
Thank you for taking the time to tell us about your experience. Hearing that Brian took such great care of you from start to finish is the kind of feedback we like to hear! I understand Brian has since been in touch with you regarding the LoJack setup. Thank you again and we look forward to serving your automotive needs for many more years to come. Best, Tom Van Fechtmann, General Manager
Honda Westborough has a 4.7 star rating with 7,616 reviews.
Honda Westborough is closed now. It will open tomorrow at 11:00 a.m.