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Honda Westborough
- Car Dealers
- Westborough, MA
About this business
Location details
350 Turnpike Rd Rte. 9, Westborough, MA, 01581, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | 8:30 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Top notch customer service I have purchased vehicles twice now at Herb Chambers Honda Westborough. Most recently, I worked with sales consultant Chris Cormier, sales manager Gregg Vitello and finance consultant Toan Lam. Chris, Toan and Gregg made this purchasing experience a pleasure. I can truly say Gregg works with you with your best interest at heart. Chris was courteous, prompt, knowledgeable and organized. Toan was most efficient and had all the paperwork ready to go when I met with him. I truly appreciate the professi... read more
Business response:
We really appreciate you taking the time to leave feedback for our dealership. A quality car-buying experience is one of our top priorities, and we do everything we can to support our guests. We thank you for your business and look forward to serving your automotive needs for many more years to come! Regards, Tom VanFechtmann, General Manager
"Excellent service - David Yang" It was early monday morning when we arrived. We then asked the receptionist for a salesperson. We were greeted by David Yang with a big smile. With all the bad experienced we had in the pass, we came prepared. when we sat down and told David that we only have half hour, he then started asking what we are looking for. We told him exactly the make, model, color and most importantly the price. Surprisingly, the process went quicker than we thought. Since there was a lot of paper works to sign, w... read more
Business response:
Thank you for taking the time to share your encouraging words and kind recommendation of David. We believe that exceptional customer service is key and it is great to know that this belief held true through your experience with our team. We appreciate your business and look forward to serving your automotive needs for many more years to come! Sincerely, Tom Van Fechtmann, General Manager
Great experience - David Yang I just traded in my 2007 Nissan Altima to buy a 2015 Honda CRV-EX and had the best experience I have ever had at a car dealership in 30 yrs. I was dreading the whole process of buying a new car because it gives me a headache all the back and forth negotiation. David Yang made the whole process a wonderful experience and I walked out every time with a smile.
Business response:
Thank you for taking the time to share your experience with our team. I'm thrilled to hear how happy you are. We value our guests' feedback and I know David will appreciate your encouraging words. On behalf of our entire team here in Westborough, we thank you for your business and look forward to serving your automotive needs for many more years to come! Sincerely, Tom Van Fechtmann, General Manager
Go see Rich Merlino My 2009 Sonata died with 181,000 miles on it and it was time for a new car. Went and met with Rich and it was a wonderful experience. Not the usual car buying one. He was friendly, not overwhelming, very knowledgeable about the product line, and able to meet our financial requirements. I drove off with a 2012 CRV-EXL with low mileage. He worked with us and I am extremely happy with our car buying experience. We will definitely return with our family members and friends. The fiance guy, Toan Lam was also v... read more
Business response:
Thank you for your kind words and for taking the time to share your positive experience with us. I'm so glad to know that Rich and Toan's efforts made the difference in your car buying experience. They are valuable team members, indeed. We thank you for your business and look forward to working with you again in the future. Happy New Year! Tom Van Fechtmann, General Manager
Awesome Experience! I NEVER write these reviews. However, I really feel that Herb Chambers Honda of Westborough (and Herb Chambers in General) really has gone above and beyond and deserves recognition. I purchased a brand new 2015 Civic a few weeks ago, and the entire experience has been great! I did have a couple of issues (all of which were because of myself, not the dealer) First, our salesman Anthony was awesome! He was knowledgeable about the car, he was SUPER friendly, and really did everything in his power to ensure t... read more
Business response:
I'm so happy to know that Anthony's efforts made the difference with your car buying experience. Our number one goal is providing an exceptional customer experience. I'm so happy to know that this was achieved with you during your visit. We thank you for your business and look forward to the opportunity to serve your automotive needs again in the future. Happy New Year! Tom Van Fechtmann, General Manager
Best Customer Service Ever!!!! On December changed my outlook from dealerships. I was so adiment about buying cars from dealerships. I would like to start off by saying overall car experience from Herb Chambers-Westborough was absolutely breath taking. Hondas finance manager was awesome Adam Tremblay was outstanding making everything come together. I would also like to thank Chris Cormier for his specatacular sales skills, I would recommend anyone in the market of buying a car to see Chris Cormier and Adam Tremblay for their... read more
Business response:
Thank you so much for taking the time to share your experience with Adam and Chris. Our goal is to provide each guest with the best customer service and I’m so happy that you’ve recognized their hard work. Thank you again and we look forward to serving all of your automotive needs for many more years to come! Happy New Year! Tom Van Fechtmann, General Manager
Brian is fantastic! I wasn't a simple sale. I came into the dealership with a lot of questions after narrowing my choice down to a pre-owned crv. I chose the dealership because I got a kick out of the "Lots of SUVs, no SOBs" billboard and was curious to see if that was the truth. Brian was patient, a great listener and great communicator. He answered all my questions and totally understood that I was willing to wait for as long as it took it get the right car at the right price. It took several months but he did it! He was a... read more
Business response:
Thank you, Ellen, for this wonderful feedback and for choosing us for your automotive needs. It’s a pleasure to learn that Brian held true to our promise and offered you a pleasant experience. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. We appreciate your recommendation and please feel free to reach out with any questions or future auto needs as we are always here to help. Happy New Year! Tom VanFetchmann, General Manager
Outstanding Sales Person - Franklin Almeida We had a rough start with our decision process to be a pre-owned Honda CRV for our family. Our 2003 Pilot was in for repairs earlier in the week. Upon pick up we determined that the costs of repairs outweighed the value of the vehicle. It was tme for a new vehicle. We had done our CRV research of available 2011's on the lot and had a firm price in mind. Franklin facilitated our purchase process by helping us to have Honda absorb the costs of repairs that we had confronted earlier i... read more
Business response:
Thank you, Denise, for taking the time to share your experience with Franklin here at Herb Chambers Honda of Westborough! I’m thrilled to hear how happy you are. We value our guests’ feedback and I know Franklin will appreciate your encouraging words. On behalf of our entire team here in Westborough, we thank you for your business and look forward to serving your automotive needs for many more years to come! Happy Holidays! Tom Van Fechtmann, General Manager
David Yang did a superb job selling us a Honda Sport. Our previous experiences with car dealerships has not been great so we're happy to report that David Yang made our buying experience at Herb Chambers- Westborough very easy and painless. David is easily the best car salesman that we've come across because he was very attentive to our needs, a great listener, extremely polite and patient, and didn't try to oversell us. He very professionally guided us into the car that we were looking for. Thank you, David, we are enjoying... read more
Frequently asked questions about Honda Westborough
How is Honda Westborough rated?
Honda Westborough has a 4.7 star rating with 7,616 reviews.
When is Honda Westborough open?
Honda Westborough is closed now. It will open tomorrow at 11:00 a.m.