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Honda Westborough
- Car Dealers
- Westborough, MA
About this business
Welcome to Honda Westborough, your local Honda dealer in Westborough, MA. We are a family-owned and operated business that has been serving the community. We are proud to offer a wide variety of new and used Honda vehicles, as well as a full range of services, including oil changes, tires, batteries, brakes, and inspections. We are committed to providing our customers with the best possible experience. Our staff is knowledgeable and experienced, and we are always happy to answer any questions you may have. We hope to see ... read more
Location details
350 Turnpike Rd Rte. 9, Westborough, MA, 01581, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | 8:30 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Hi, I went to this dealership twice in the last few Hi, I went to this dealership twice in the last few weeks..Once to buy a car for me and I found them to use high pressure tactics and I had to spend 3 gruelling hours before I was bailed out by my wife.. The second time, I went to take delivery of a car my friend was buying. The sales guy ..some Fab..was really rushing us to take the vehicle and leave the place. When I started inspecting the vehicle, he got really pissed off. I tried to enquire about a service which my car ... read more
The worst sales people I've dealt with yet. They use the classic team up - the salesman runs to the sales manager and the manager comes over to pressure you by being rude. What the heck? I thought I would be treated like a king - after all it would be my hard earned money that I would be giving them. I guess I have too much faith in fellow humans. Maybe car dealers are a different breed altogether? hahaha! I would never buy from herb chambers.
I went to the dealer to see a used minivan listed on their website. I was told it was actually at a different dealership in their chain. I explained I needed a base model with only one option: cruise control. I was shown a very upscale (leather, powered doors, etc.) 3 year old used van that was $5000 more and in very poor condition....trashed carpeting and seats, many large scratches on the body, etc. I was then shown new ones but not the base model, when I expressed no interest they suddenly found "one" base model on the lo... read more
I needed a spare tier cover. The part was ordered in early Feb and I have not got any calls from them until I called them in late May. I wanted to cancel the order and was told the manager would call me back. Never got the call. Called again two weeks later and finally they agreed to refund the money. They asked me to go in for the refund. I went there last night and was told I had to go back again because the manager was not in. Finally my wife went there today for the refund and she was treated badly. No more business with... read more
This is the worst dealership I have visited ever. I had taken in my Honda Odyssey for service and I had to make two trips. First trip ended up as a 3 hour wait after they told me that it will take about 90 minutes. I had to repeatedly ask them what the status was. Then I took it in yesterday since the replacement part had come in. I got a call at 4pm saying that the car was ready to pick up. The guy told me he will call me back in a minute with the exact cost of repair. I show up at the dealership an hour later, the paper wo... read more
Pathetic ! Overall experience .... Bernadi is bad too though they made the deal happen after the sales manager ridiculed the idea of even making an attempt for a deal ... they are not competitive and dont know how to deal with customers
My wife and I were shopping for a new car and whent to Herb Chambers and the sales person was ok but the finace manager was very bad sales person we did not get our car till two-three days later everything was approved the same day but we still did not get the car three days later. very bad service!
Went into the dealership looking to buy a Fit Base Auto (MSRP, according to Honda, is $15,200). After taking a test drive, I was informed first that any car would have a 3 month waiting period before I got it (which later somehow became one month, after some pressure from me). They were unwilling to sell the base car on the lot, expected a $1000 dealer markup on all cars, and had only a Fit Sport auto on the lot which they were trying to sell for $18,750 (that's more like a Civic price!). If you are in the MetroWest area, sh... read more
Horrible, horrible experience. This is a high-pressure dealership, meaning that the sales staff is there to pressure you into something you don't want or need. I didn't buy anything because I recognized their tactics right away and refuse to support such dishonesty. Friendly enough (on the surface) people, but extremely pushy. I'd highly discourage anyone from going to any Herb Chambers dealership. In fact, I would recommend walking away from any dealership that has the sales manager's perch (an office above the show floor w... read more
Frequently asked questions about Honda Westborough
How is Honda Westborough rated?
Honda Westborough has a 4.7 star rating with 7,586 reviews.
When is Honda Westborough open?
Honda Westborough is open now. It will close at 8:00 p.m.