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Mercedes-Benz of Boston
- Car Dealers
- Somerville, MA
About this business
Location details
259 McGrath Hwy, Somerville, MA, 02143, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Mercedes-Benz of Boston has the most professional service department I’ve ever dealt with - including especially Albert Barisha. Performance has been flawless. That’s the key for me.
Business response:
Thank you for your awesome five-star rating! We're glad to hear Albert and the Mercedes-Benz of Boston team made this such a positive visit! We look forward to seeing you at your next service appointment!
Very professional and helpful staff. Eric was really helpful in carrying out the whole deal and keeping me updated at all times. Paolo was very helpful too.
Business response:
Thank you for taking the time to share this awesome feedback! We're happy to hear you enjoyed working with Eric and Paolo and we hope to see you again next time here at Mercedes-Benz of Boston!
Great service. Went above and beyond. Everyone who helped me was professional and courteous. They treated me like an important customer even though I was there for a small service.
Business response:
Thank you so much, Richard! We appreciate you taking the time to leave the Mercedes-Benz of Boston team your five-star review! We look forward to seeing you at your next appointment!
It was good and it went smooth thanks to manuel. He made it easier for us…i’ll recommend him to anyone who wants to get a car from that location
Business response:
Thank you for taking the time to leave us a review! We're glad Manuel made your experience with us a smooth one and we hope we have the opportunity to work with you again in the future. Take care! - The Mercedes-Benz of Boston Team
Excellent attention as soon as I walked in the door from the manager to my sales representative Manual very informative
Business response:
Hi James, thank you for visiting Manuel at Mercedes-Benz of Boston! We appreciate you as a customer, and look forward to seeing you again!
Sold a car from under me after I signed the purchase agreement. Low class, cheesy, bad car dealer transaction. Herb Chambers needs to teach an ethics class for his sales team.
Business response:
We're sorry to hear you feel this way. We'd like to hear more about this to determine what happened so we can improve your experience. Please reach out to me at your earliest convenience. Thank you, Jeff Davis - General Manager - jeff@herbchambers.com
They sold a car to another buyer after I signed the sales agreement. Cheesy, underhanded, unprofessional move.
Business response:
We understand your frustration and appreciate you bringing this information to our attention. Please contact me at your earliest convenience to discuss this situation in more detail so I can help resolve these concerns. Thank you, Jeff Davis - General Manager - jeff@herbchambers.com
Albert in the Service Department is the absolute BEST to deal with and provides service unlike anything I have ever received in my 50+ years of owning a car. He is an incredible asset to the Herb Chambers Mercedes-Benz Dealership of Boston, and he makes my car service experience a true pleasure. I am extremely grateful for him.
Business response:
We're so happy to hear this! Albert is indeed an incredible asset to our team and we definitely consider ourselves lucky to have him. Thank you for being a Mercedes-Benz of Boston customer. We appreciate your support and look forward to your next visit!
Kashif Sheikh was a great sales person, very efficient and patient. I loved him so much that I’m going to send my son . I will definitely recommend this dealer.
Business response:
Thank you so much for this amazing feedback! We're glad to hear you had a great experience with Kashif and we'll be sure to let him know how pleased you are with the service he provided. Thank you for recommending the Mercedes-Benz of Boston team to others. We appreciate your support and look forward to working your son!
Frequently asked questions about Mercedes-Benz of Boston
How is Mercedes-Benz of Boston rated?
Mercedes-Benz of Boston has a 4.8 star rating with 9,411 reviews.
When is Mercedes-Benz of Boston open?
Mercedes-Benz of Boston is open now. It will close at 8:00 p.m.