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Mercedes-Benz of Boston
- Car Dealers
- Somerville, MA
About this business
Location details
259 McGrath Hwy, Somerville, MA, 02143, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
excellent, customer service, they are the best, the vehicles are in good hands.
Business response:
This is a fantastic review! Thanks from the entire team at Mercedes-Benz of Boston!
Excellent service! Called my service advisor Patrick Titshaw with an emergency situation and he was able to immediately acommodate. This kind of good service is consistent (the norm) in this dealership.
Business response:
Adriano, We're so happy to hear Patrick provided five-star care to you during your service visit! We appreciate your confidence in us and look forward to seeing you next time! Thank you for being a Mercedes-Benz of Boston customer!
I appreciated the advice and counsel that Patrick gave me regarding my vehicle. As always, service was great! Ps my nieces loved the cookies when we picked up the car!
Business response:
It's so great to hear this! We're so happy Patrick made this a great experience and provided the care you deserve! Our team will be glad to hear the cookies were a hit! Thank you! - Mercedes-Benz of Boston
Super professional and quick and thorough. Truly a MB level service.
Business response:
Thanks for the five-star rating and kind words! - Mercedes-Benz of Boston
Maintenance inspection done on time and interactions with dealer team was excellent.
Business response:
Your confidence in us makes our day! Thank you so much for the five-star rating! - Mercedes-Benz of Boston
Everyone was helpful, pleasant, and efficient. The job was completed and my car returned to me so that I didn’t have to fight the evening traffic.! Let me add courteous workers and convenient scheduling.
Business response:
It was our pleasure to assist you. Thank you from all of us here at Mercedes-Benz of Boston!
Patrick is fantastic - I have worked with him for some years now and he is prompt and a pleasure to work with. I recommend him highly
Business response:
We appreciate you coming to work with Patrick and for leaving us your review! Thank you for being our customer! - Mercedes-Benz of Boston
The service adviser was really , really bad.Terrible experience, no communication, slow and incompetent service. Waited 3 days for diagnostic, much better going to the greasy guys on any gas station.
Business response:
We appreciate you bringing this information to our attention. I would be interested in hearing more about this experience so I can address these concerns with the team. Please reach out to me at your earliest convenience. Thank you, Jeff Davis - General Manager - jeff@herbchambers.com
The work on my E-350 was done efficiently and to perfection! The dealer associate Patrick Titshaw made the whole experience very pleasant and completely eliminated any stress that might have been associated with extensive work on the car with his calm, reassuring and professional demeanor. Likewise, cashier Shannon Despres make the whole checkout/payment process a breeze and a most pleasant experience. I would highly recommend this dealership and, most especially, the people who work there for any service on any Mercedes!
Business response:
Thanks for sharing your experience with Patrick and the Mercedes-Benz of Boston service team! Your positive feedback and recommendation mean so much to all of us and we look forward to working with you again in the future!
Frequently asked questions about Mercedes-Benz of Boston
How is Mercedes-Benz of Boston rated?
Mercedes-Benz of Boston has a 4.8 star rating with 9,411 reviews.
When is Mercedes-Benz of Boston open?
Mercedes-Benz of Boston is open now. It will close at 8:00 p.m.