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Mercedes-Benz of Boston
- Car Dealers
- Somerville, MA
About this business
Location details
259 McGrath Hwy, Somerville, MA, 02143, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Great experience from the beginning until our car was delivered. Bertand was recommended to us and he exceeded our expectations. Great Job and see you soon!
Business response:
Very Satisfied Customer - Thank you! This is exactly the kind of feedback that we love to hear. It is our goal to offer top notch customer service to all of our guests. We're so pleased Bertrand was able to do exactly that. Thank you again and we look forward to working with you again in the future! - Mercedes-Benz of Boston team
I have enjoyed working with Kashif Sheikh with my new GLB lease. Very knowledgeable and very responsive sale representative. I would highly recommend Mercedes-Benz of Boston in Somerville, MA.
Business response:
JennBanwait - Thank you for taking the time to share this 5-Star recommendation! Our number one goal is providing an exceptional customer experience. We're so happy to know that this was achieved with you during your visit with Kashif. Thank you for your business and we look forward to the opportunity to serve your automotive needs for many more years to come! - Mercedes-Benz of Boston team
Simply put, my experience with Mercedes of Boston went above and beyond what I would ever have expected from a dealership because they treated me like a genuine member of their family, even though I was only in the market for one of their entry-level vehicles. We would like to personally thank Stephen, AJ, and Paolo for the amazing hands-on yet socially distanced and safe experience, it was certainly a memorable one we won't forget and we are excited to return again in the future. My boyfriend and I recently stopped by on a ... read more
Business response:
enyakhughes - What an outstanding review to read! It is great to know that Stephen, AJ and Paolo were able to provide you with a hassle-free and welcoming shopping experience. Here at Mercedes-Benz of Boston, our primary concern is delivering flawless customer service. We're happy to hear that you felt confident about your purchase and your decision to choose us as your dealer. Thank you for your business and we look forward to serving your automotive needs for many more years to come! Enjoy your GLB! - Mercedes-Benz of Bost... read more
Kashif Sheikh & Umer Iqbal, was great to me and my family, they provided us a great service. i would recommend Mercedes Somerville location to anyone
Business response:
jmclaughlin - Thank you! This is exactly the kind of feedback that we love to hear. It is our goal to offer top notch customer service to all of our guests. We're so pleased Kashif and Umer were able to do exactly that. Thank you again and we look forward to working with you again in the future! - Mercedes-Benz of Boston team
My wife and I had a great experience working with Stephen Leung. Steve was friendly, knowledgeable, and responsive. The car we bought is great also!
Business response:
scottaw999 - Thank you for your review! Your experience is important to us, and it is wonderful to hear that you really enjoyed working with Stephen. We value your business and hope to see you again soon! - Mercedes-Benz of Boston team
Chip McCarty was very helpful in smoothly completing the sale of our 450 SL and we were very happy with the delivery (he drove it out to our home) and appreciative of his assistance!He is very knowledgeable, and promptly answered all our questions even post delivery
Business response:
The Cohens - Thank you for your glowing review! We strive to offer all of our guests’ exceptional service both before and after the sale. Employees like Chip make that possible! If we can assist you in any way in the future, please do not hesitate to contact us. We are always happy to help! - Mercedes-Benz of Boston team
I've known the great reputation of Herb Chambers dealerships for many years but our recent experience with Chip McCarty and AJ Rana at Mercedes Benz in Somerville was exceptional. From the beginning, Chip was very professional, courteous, and extremely helpful. He patiently guided us through many different options and answered all of our questions, never rushed us or attempted to push anything to us and was very thoughtful throughout the entire process. Later AJ made sure we were taken care of and that all of our needs were ... read more
Business response:
Roy K. - What an outstanding review to read! It is great to know that Chip and AJ were able to provide you with a hassle-free and welcoming shopping experience. Here at Mercedes-Benz of Boston, our primary concern is delivering flawless customer service. We're happy to hear that you felt confident about your purchase and your decision to choose us as your dealer. Thank you for your recommendation and we look forward to serving your automotive needs for many more years to come! - Mercedes-Benz of Boston team
We had such a great experience with Mercedes-Benz of Boston. That is why I came back to buy my second car there, Ronald, was such a pleasure to work with. Knowledge able, super friendly and fast! Ronald know what I was looking for and was very competent to serve me. I really felt honored with your service. It’s Everyone at the dealership was friendly and professional. The buying process was easy, fast and seamless. I would definitely recommend this dealership!
Business response:
asepulveda - Thank you for taking time to write this review! We're so happy to read that your car buying experience with Ronald and the rest of our team was such a positive one! We realize that customer service is of the utmost importance in our business, so it's rewarding to hear comments like yours. Thank you for the recommendations and we look forward to serving your automotive needs again! - Mercedes-Benz of Boston team
I wanted to thank Richie Bautista from the bottom of my heart for being so kind and helpful to me. Since the moment I walked in the Mercedes dealer in Somerville, I got a positive vibe. This was my first car purchase and he made it a dream come true. I’m truly blessed and I am extremely excited. It all seems like a dream to me. I was so satisfied with the service that he provided and the professionalism. You literally rock! Thank you so much! This was a 5 star experience!
Business response:
Pavli Renja - Thank you for taking the time to share your experience. We're thrilled that we could work with you to ensure that you received exactly what you wanted in your first vehicle!. We're also happy to hear that you enjoyed working with Richie! He truly is a wonderful asset to our team. Enjoy your new vehicle, and please don't hesitate to reach out if there's ever anything more that we may assist you with! - Mercedes-Benz of Boston team
Frequently asked questions about Mercedes-Benz of Boston
How is Mercedes-Benz of Boston rated?
Mercedes-Benz of Boston has a 4.8 star rating with 9,179 reviews.
When is Mercedes-Benz of Boston open?
Mercedes-Benz of Boston is closed now. It will open tomorrow at 9:00 a.m.