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Mercedes-Benz of Boston

4.8
  • Car Dealers
  • Somerville, MA

About this business

AutomotiveCar DealersUsed Car Dealers

Location details

259 McGrath Hwy, Somerville, MA, 02143, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.89,179 reviews
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dws99's profile image
dws99 
5 years ago

Herb Chambers Mercedes Benz of Boston is outstanding. Customer service is AAA. Personnel could not be friendlier. And I mean ALL personnel! Easy to make appointments. My car is washed every time—- gratis! 

Business response:

Giving you a five-star service experience and a shiny clean car after is what we love most about our job! Thank you so much for the glowing review and rating! It's so important to us that you love your experience, and we are pleased to hear that's the case! We look forward to seeing you next time! - Mercedes-Benz of Boston 

Tlyons.boston's profile image
Tlyons.boston 
5 years ago

Albert never ceases to amaze me with his professional approach and ability to focus on your customer needs. His attention to details and transparent approach is very well appreciated 

Business response:

This is such a wonderful review to see! Thanks so much for continuing to choose Albert and our team for your automotive needs! We're grateful to you for being our customer and part of the Mercedes-Benz of Boston family! 

SGS's profile image
SGS 
5 years ago

Although the service at this dealership is expensive, everyone I deal with is unfailingly polite helpful and friendly. It’s actually a pleasure to go in, despite the cost! 

Business response:

We're glad to hear you appreciate our service! Thank you for being a Mercedes-Benz of Boston customer. 

MTD's profile image
MTD 
5 years ago

I have purchased at least 15 cars in my lifetime and I have purchased at least 15 cars in my lifetime and I’ve never been treated better than Mercedes Benz of Somerville. I can’t say enough about my experience. It was simple, pleasurable and highly professional 

Business response:

We are so proud to hear that Mercedes-Benz of Boston has impressed you! Thank you for this very kind review. 

Winktung's profile image
Winktung 
5 years ago

Patrick is extra ordinary helpful. Known him for 3 years around. Services is perfect. Very friendly and keep informed me the process of the service. 

Business response:

We are so glad that Patrick and the Mercedes-Benz of Boston team could help serve you for the past 3 years! Thanks for this review. 

JMCCARTHY's profile image
JMCCARTHY 
5 years ago

John was great, very helpful! love my new Vehicle. I would strongly recommend Mercedes of Boston to anyone looking for a new or used Mercedes. 

Business response:

We are so glad to hear that John and the Mercedes-Benz of Boston team could provide good service! Thanks for the great review. 

biagiottijeremy's profile image
biagiottijeremy 
5 years ago

Fantastic experience. Sales associate Jhonathan Linares was really easy to work with and made the process enjoyable. Will be back for another vehicle for sure. 

Business response:

biagiottijeremy - Thank you for taking time to write this review. We're so happy to read that your car buying experience with Jhonathan was such a positive one! We realize that customer service is of the utmost importance in our business, so it's rewarding to hear comments like yours. Thank you for the kind words and we look forward to serving your automotive needs again! - Mercedes-Benz of Boston team 

Saskia's profile image
Saskia 
5 years ago

It was a wonderful experience and Max was very helpful and patience. I can absolutely recommend Mercedes Boston/Max to anyone and I am looking forward to working together with Mercedes Boston and Max again soon. 

Business response:

Saskia - Thank you so much for the wonderful review. Max is a valued team member and your feedback is a testament to his commitment to providing exceptional customer service. Thank you again for your business and we hope to serve your automotive needs for many more years to come! - Mercedes-Benz of Boston team 

chaddyuan's profile image
chaddyuan 
5 years ago

Eric was the best! Wouldn’t want to work with anyone else. He was very kind, not pushy at all, and most of all extremely transparent. He made the journey a pleasure and I would 100% just go back to Eric to get a car and not even think about trying to cross shop other dealerships. 

Business response:

chaddyuan - What an outstanding review to read! It is great to know that Eric provided you with a first class and welcoming shopping experience. Our primary concern is delivering flawless customer service and we're happy to know that Eric provided you with exactly that. Thank you for your kind words and we look forward to serving your automotive needs for many more years to come! - Mercedes-Benz of Boston team 

Frequently asked questions about Mercedes-Benz of Boston

How is Mercedes-Benz of Boston rated?

Mercedes-Benz of Boston has a 4.8 star rating with 9,179 reviews. 

When is Mercedes-Benz of Boston open?

Mercedes-Benz of Boston is closed now. It will open tomorrow at 9:00 a.m.