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Mercedes-Benz of Boston
- Car Dealers
- Somerville, MA
About this business
Location details
259 McGrath Hwy, Somerville, MA, 02143, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Dealer needs update the show room and clean the bathrooms .nice sl and thank you Max very much for taking care of the paperwork for me
We had such a great experience with Mercedes-Benz of Boston. Ash, was such a pleasure to work with. Knowledgeable,super friendly and fast! Ash is an excellent salesman, he served me with patience and a lot of knowledge about the car, he understood very quickly what I was looking for and was very competent to serve me. I really felt honored with your service. It’s Everyone at the dealership was friendly and professional. The buying process was easy, fast and seamless. I would definitely recommend this dealership!
Business response:
Janaina - Thank you for sharing your review and congratulations on your purchase! We're so pleased to learn that Ash and the rest of the team made your visit so enjoyable. Thank you again and we look forward to the opportunity to serve your automotive needs again in the future! - Mercedes-Benz of Boston team
I was looking for a year old E63 and gave a call to Jeff and Jeff had Rod call me back and personally looked at very closely he found 2 small scratches that a barley visable on the right front fender and rear tires that are slightly worn. He sent me lots of pictures and called back to go over them. This was on Friday and I said I would be there on Saturday to look at the car and bring my trade in that Jeff had given me a trade price based on my description. I arrived at 2:30 PM in a pouring rain store. I looked at the car an... read more
Business response:
jr car guy - Congratulations on your new car! We're so pleased to hear that Rob and the team provided you the world-class experience and that you found your perfect car. We are happy to have earned your business once again and we look forward to assisting you for many years to come. If any questions arise, please don't hesitate to contact us. We are here to help! - Mercedes-Benz of Boston team
We could not be happier with our purchase and service We could not be happier with our purchase and service from MB Boston. We worked with Kashif. He was great. Very professional, pleasant and knowledgeable. He answered our questions whether we contacted him via phone, email or in person. We will continue to buy from Kashif every time we need a car.
Business response:
Tony Alves - What an outstanding review to read! It is great to know that Kashif provided you with a first class and welcoming shopping experience. Our primary concern is delivering flawless customer service and we're happy to know that Kashif provided you with exactly that. Thank you for your recommendation and we look forward to serving your automotive needs for many more years to come! - Mercedes-Benz of Boston team
The attention that Ronald Escobar gave me was extraordinary, he helped me and explained all the options I had, according to my budget, he showed me the options that met my description. He was extremely kind without any pressure, I recommend him to guide you throughout the process of acquiring your new or used car at MB Boston. From one to 5 stars I give it 1000. Thank you.
Business response:
Stefan & Elvia - What an outstanding review to read! It is great to know that Ronald was able to provide you with a hassle-free and welcoming shopping experience. Here at Mercedes-Benz of Boston, our primary concern is delivering flawless customer service. We're happy to hear that you felt confident about your purchase and your decision to choose us as your dealer. Thank you for your recommendation and we look forward to serving your automotive needs for many more years to come! Mercedes-Benz of Boston team
I was looking for a new car and had been hijacked by one of those new car buying websites to a dealer with no product knowledge and no ability to help me buy my car in a rational way. out of frustration, I chose the one dealer I knew of, Herb chambers. My initial call was picked up by Chad, a GM there. Other than some annoying covid delays and other covid related issues, he made the sales process easy, clear, and relatively painless. Once the sale was complete, I was handed over to Carlos, and I have to say, that set a new s... read more
Business response:
marcus - Thank you for your glowing review! We strive to offer all of our guests’ exceptional service both before and after the sale. Employees like Carlos and Chad make that possible! If we can assist you in any way in the future, please do not hesitate to contact us. We are always happy to help! - Mercedes-Benz of Boston team
Eric Ilchenko and his team did an excellent job helping me with the purchase of my M6. I Highly recommended them. plus I was able to get a few moments with Herb when I picked up the car. Great experience.
Business response:
Jboudreau8880 - Thank you for taking time to write this review. We're so happy to read that your car buying experience with Eric was such a positive one! We realize that customer service is of the utmost importance in our business, so it's rewarding to hear comments like yours. Thank you for the recommendations and congratulations on the M6! - Mercedes-Benz of Boston team
Excellent experience. Thank you for checking in to how the car is working and setting up Mercedes me Connect. That was very helpful and unexpected. Very appreciated.
Business response:
wendi yajnik - What an outstanding review to read! It is great to know that the team was able to provide you with a hassle-free and welcoming experience. Here at Mercedes-Benz of Boston, our primary concern is delivering flawless customer service. We're happy to hear that you felt confident about your purchase and your decision to choose us as your dealer. Thank you for your kind words and we look forward to serving your automotive needs for many more years to come! - Mercedes-Benz of Boston team
I love my new car that I got from Carlos Romero, he was helpful and the service was great. I would recommended others to go to this dealership.
Business response:
May - Thank you for your review and compliments to our team! We're so happy to know that Carlos was so helpful with your buying experience. Thank you again for your recommendation, and we hope you enjoy your new car! - Mercedes-Benz of Boston team
Frequently asked questions about Mercedes-Benz of Boston
How is Mercedes-Benz of Boston rated?
Mercedes-Benz of Boston has a 4.8 star rating with 9,179 reviews.
When is Mercedes-Benz of Boston open?
Mercedes-Benz of Boston is closed now. It will open tomorrow at 9:00 a.m.