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Mercedes-Benz of Boston
- Car Dealers
- Somerville, MA
About this business
Location details
259 McGrath Hwy, Somerville, MA, 02143, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
From start to Finish. From the first phone call until the end of the transaction was a wonderful experience. Paolo was absolutely a phenomenal salesperson. He paid attention to every detail that encompassed my translation. Ash who is his assistant accompanied me to the registry. He was professional and personable. He made the 3 hour wait feel like 3 minutes. The business manager Who closed the deal worked extremely hard and made it all happen! He made it look seamless.
Business response:
Thank you! Your kind words are greatly appreciated. It is so rewarding to know that Paolo and our team were able to provide you with such a positive experience. Thank you for your business, and please let us know if we may assist you again in the future! Best, Jeff Davis, General Manager
2017 C-300 Lease My wife and i needed two new vehicles , we had an awesome experience buying our first ML 350 at the MB Dealership in Boston. Jasper was excellent. When it was time to change our cars there was only one place and one person we could think of.Jasper Abreu gave us a sweet & great deal again and the customer experience was also excellent. Please keep up the good work guys!! This dealership is just the best!!!!
Business response:
Thanks so much for leaving us a review! I'll be sure to tell Jasper what a great job he is doing! Many thanks and happy driving! Best, Jeff Davis, General Manager
Thanks for helping me get into my first-ever Mercedes GLS! Mercedes of Boston was a nice dealership to work with. I particularly appreciated the time Ash took to orient me to the new car. Also, the financing department made the entire process smooth and easy.
Business response:
Thank you for your glowing review! We strive to offer all of our guests’ exceptional service both before and after the sale. Employees like Georgina make that possible! If we may assist you in any way in the future, please do not hesitate to contact us. We are always happy to help! Best, Jeff Davis, General Manager
Excellent I would highly recommend Georgina and the Herb Chambers Group! Everything was great, they scrambled to get the car ready fro me on the spot of the day I bought it. I had to bring the car back for service within a week. And they were EXCELLENT! again I highly recommend this dealer and Georgina! She is also easy on the eyes :)
Business response:
Thank you, Rudy. We really appreciate your business and I'll be certain to share your compliments with Georgina and the rest of the team. Until we have the opportunity to work with you again, take care! Best, Jeff Davis, General Manager
Friendly and very professional service This is a very professional dealership that provides experience commensurate with sophisticated vehicles that they offer. I was very pleased with service and deal value.
Business response:
Thank you for taking the time to post such great comments about your experience with David! Best, Jeff Davis, General Manager
Rob Tinkham is a complete professional Rob Tinkham takes care of all the issues that a customer forgets when purchasing a car . His professionalism is appreciated. Your survey however is not as user friendly, make the customer use 25 worlds to complete the survey it not productive
Business response:
Thank you for sharing your experience with us! I'm so pleased to hear that Rob was able to assist you with your purchase. Thank you again and please let us know if there is anything we can assist you with in the future. Best, Jeff Davis, General Manager
Amazing service I just recently Purchased my car from Mercedes-Benz of Boston and my sales person was Robert tinkham let me tell you he is amazing! Buying a car from him was a great experience. I called him about a car and what I would like he immediately set up a meeting with me and we went over all my needs ! He was able to explain everything to me as we put together the purchase! The car arrived few week earlier than anticipated I immediately got a phone call telling me my car was ready to be picked up. he made the transi... read more
Business response:
Thank you for the five-star review! We're so happy to hear that Rob was able to assist you with your purchase. Rob is a real asset to our team and I know he will be glad to see your kind words. Thank you for your business and we look forward to assisting you again in the future! Best, Jeff Davis, General Manager
Great service My experience at Mercedes-Benz of Boston was by far one of the best I ever had. Jasper Aberu went above and beyond to deliver the level of sercvice that is expected from a Mercedes dealership. He was friendly knowledgeable and extremely helpful. I would recommend any one in the market for a Mercedes to visit this location!
Business response:
Thank you for your review! Your experience is important to us, and it is wonderful to hear that you really enjoyed working with Jasper. We value your recommendation and hope to see you again soon! Best, Jeff Davis, General Manager
Excellent Customer Service Top class service from first meeting until car pickup. Expert knowledge of the vehicle and zero sales pressure. Highly recommend MB of Boston. David and Fred made the experience truly unique.
Business response:
Thank you! We strive each and every day to provide our guests with professional and friendly service. I'm so happy to know that your visit with Fred and David reflects that. Thank you for your business and we hope to have the opportunity to serve your automotive needs for many more years to come! All the best, Jeff Davis, General Manager
Frequently asked questions about Mercedes-Benz of Boston
How is Mercedes-Benz of Boston rated?
Mercedes-Benz of Boston has a 4.8 star rating with 9,412 reviews.
When is Mercedes-Benz of Boston open?
Mercedes-Benz of Boston is open now. It will close at 8:00 p.m.