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259 McGrath Hwy, Somerville, MA, 02143, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Herb Chambers Mercedes of Boston Can Move Quickly This dealership has its act together. I went to see them and within two hours they had located an offsite car with all of the features and colors that I desired and had it ready for delivery by the afternoon of the next day. Paolo Castro, the salesperson, was able to ensure that the rest of the dealership team, the finance person, the preparation group and the concierge who teaches new owners about the details of the car, were all ready so that the entire experience went very... read more
Business response:
Thanks so much for leaving us a review, Gerald! I'll be sure to tell Paolo, Jhonathan, and Kris what a great job they are doing! Many thanks and happy driving! Happy New Year! Jeff Davis, General Manager
smooth and quick Rob was a pleasure to work with. It was a worry free & smooth experience. I was in and out in less than 2 hours. Wife is super happy with the new MB vehicle. I'm coming back soon.
Business response:
Thank you, Alex, for your review! Your experience is important to us, and it is wonderful to hear that you really enjoyed working with Rob. We value your business and hope to see you again soon! Happy New Year! Jeff Davis, General Manager
First MB I had the pleasure of working with Skylar Caligaris on my first MB vehicle purchase. She was very professional and knowledgeable and made the entire car buying process enjoyable and swift. When it came to negotiations Skyler and her manager were helpful and fair. Furthermore, I been a Herb Chambers customer for the last 16 years and would also recommend buying/servicing from Herb Chambers, their staff and service are second to none.
Business response:
Thank you so much! Our primary concern is delivering flawless customer service and I’m happy to know that Skylar was able to provided you with exactly that. Thank you for your recommendation and we look forward to serving your automotive needs for many more years to come! Happy Holidays! Jeff Davis, General Manager
So Happy! Chip McCarty was well informed of what was available, he listened to my wants and needs and was able to find exactly what I was looking for. I Love my new car. Thank you Chip!
Business response:
Thank you, Sheila, for taking the time to write this fantastic review and give our dealership such a wonderful 5-star rating! I'm so pleased to hear that Chip proudly represented this dealership and provided you with such great service. Thank you again and we look forward to serving your automotive needs for many more years to come! Best, Jeff Davis, General Manager
Purchase of a New car This was the 3rd car we purchased at Mercedes with Jasper Abreu in the past two years. Jasper has gone above and beyond our expectations and was a pleasure to work with. Herb Chambers is lucky to have such an honest and hard working sales person working for them. Best Patrice
Business response:
Thank you, Patrice, for taking the time to tell us about your experience. Hearing that Jasper took such great care of you from start to finish is the kind of feedback we like to hear! Thank you again and we look forward to serving your automotive needs for many more years to come. Best, Jeff Davis, General Manager
2016 SRX cadillac It was great to work with Joel Javier answered all questions we had and the test drive in Boston was a little nerveracking we made it . My wife and I love our SRX. thank you Joel
Business response:
Thank you, William, for taking the time to share this fantastic review! I'm thrilled to hear about you and your wife's positive experience with Joel, and that you found the perfect vehicle to meet your needs. We value your business and look forward to serving your automotive needs for many more years to come! Best, Jeff Davis, General Manager
Great Service! I was in the market for a used Honda Pilot, and Mercedes Benz of Boston had the vehicle that I wanted. I worked with Jessica, the Internet Sales Manager, and she kept me up to date on when the car was serviced and ready for a test drive. I came out to the dealership, and my Sales Consultant was Georgina Stavropoulos. The car looked like new, and I was very interested, however during the test drive I noticed that the dash had a noticeable rattle, and for me that would be a problem. Over the next few days Georgi... read more
Business response:
Thank you for sharing your feedback! We're proud of the great service that Jessica and Georgina provide to our customers and we'll be sure to pass along your kind words. Congratulations on your new Honda, we appreciate your business! Best, Jeff Davis, General Manager
Great Experience David was very helpful and patient as we worked to purchase our vehicle. He kept us updated throughout the whole process. He went the extra mile to make it a great experience for me and my kids.
Business response:
Thank you for the five-star review, Danny! David is a real asset to our team and I know he will be glad to see your kind words. Thank you for your business and we look forward to assisting you again in the future! Best, Jeff Davis, General Manager
accomodation I just purchased my 3rd vehicle from umer and chip in the last 6 months. they were great to deal with and knowledable in the process. I have and will continue to recommend them.
Business response:
Thank you for taking the time to write this review, Rick! Chip and Umer's commitment to excellence is always in the forefront and I’m so glad that was reflected in your experience. We truly value your continued business and hope to serve your automotive needs for many more years to come. Best, Jeff Davis, General Manager
Mercedes-Benz of Boston has a 4.8 star rating with 9,412 reviews.
Mercedes-Benz of Boston is open now. It will close at 8:00 p.m.