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Mercedes-Benz of Boston
- Car Dealers
- Somerville, MA
About this business
Location details
259 McGrath Hwy, Somerville, MA, 02143, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Amazing! I got my new car from Max at Mercedes Boston. I cannot be happier. He knows when to put on the pressure and when to back off. I enjoyed the whole experience. Max is very knowledgeable and efficient. I would not buy from another person. I told him I got a car from him, not from the store. When my lease is up, I will for sure see him again. Jon also did a wonderful job explaining all the new features. I feel I am an expert now
Business response:
Thank you, AJ, for taking the time to post such great comments about your experience with Max and Jon. We work very hard to provide our guests with exceptional customer service, and it is always a delight to read that our team members are exceeding our customers' expectations. Thank you for your business and for taking the time to let us know about your experience with our team. Best, Jeff Davis, General Manager
New car First and foremost Rob Tinkham was wonderful to work with, the purchase was seamless and informative with absolutely zero pressure. The car was delivered on time to my home and was perfect in every way..... I was even promised a “new car detail “ in the spring as the car was delivered on the winter streets!! Rob along with Jeff Davis are a fantastic team and the real reason why I do business and Herb chambers Cheers to them.......
Business response:
Thank you so much for your feedback and recommendation. I'm so glad that you had such a positive experience working with our team. May you enjoy many safe and amazing miles this winter in your new Mercedes-Benz! Best, Jeff Davis, General Manager
Switching from Mercedes to Porsche I gave Rob Tinkham a call because I wanted to trade-in my 2015 S 550 and try the Porsche brand. I had a a lot of reluctance making the call because Mercedes-Benz of Boston has always provided the highest level of service that I've ever experienced at a car dealership anywhere in the country. Rob understood my rationale, and put me in the great hands of Rick Scourtas at Porsche of Boston, where I experienced the same superior service and care that Mercedes-Benz of Boston had given me. Thank ... read more
Business response:
Thank you for taking the time to share your experience with us, and congratulations on your new Porsche! Rob, Patrick and Antoine are such assets to our team and I'm glad they've been able to assist you with your Mercedes-Benz's. Racetrack Rick at Herb Chambers Porsche Boston is wonderful and I hope you had a great time working with him. Thank you for your recommendation and please let any of us know if we may assist you in the future! Best, Jeff Davis, General Manager
Amazing service The dealership was great. It was very nice and the people were very family. i work with Joel and he was amazing, he was very helpful with everything. He made sure I got the perfect car, he was always available if I have questions or anything. He was always on top of everything to make sure that the paperwork and everything was finish as soon as possible so i can take the car. Mercedes-Benz for sure need more guys like Joel Javier in their sales team.
Business response:
Thank you so much for sharing this with us! We're so glad that you had such an enjoyable visit with us. We appreciate your comments about Joel and your five star rating. Thank you again and we look forward to seeing you in the future. Best, Jeff Davis, General Manager
Go see Max Wang I bought a car from Max Wang at MB of Boston. I enjoyed the process. It was quick and easy. I got a great deal and I was treated golden! The entire process was transparent and honest. They followed through what they promised.
Business response:
Thank you for taking the time to write this review! Max is so knowledgeable and truly focuses on what the customers’ needs are. He will be pleased to hear about your positive experience. Thank you again and if you have any questions about your vehicle, please don't hesitate to reach out. Best, Jeff Davis, General Manager
Excellent Service & Very Professional This dealership was top notch! Jasper went above and beyond to make sure I purchased the car that I was most comfortable with. I expressed to him what I was looking for and my budget and he had great suggestions and advice. He gave me the assurance I needed to make the purchased and I am very pleased with the outcome and how smooth everything went as far as paperwork and getting everything ready. To anyone in the Boston area I recommend this dealership without a doubt (Jasper in particul... read more
Business response:
Thank you, Victor, for the wonderful review! I'm so glad to know Jasper was able to provide you with such a positive buying experience. We always strive to make our customers feel as comfortable as possible, and it's great to hear we are succeeding! Please come back to see us again and enjoy your new vehicle! Best, Jeff Davis, General Manager
Excellent Service Mercedes-Benz corporation need more guys like Jasper Aubreu. Great customer service. Family oriented environment. Will definitely refer both family and friends to this establishment. Great work Jasper!!!!!
Business response:
Thank you so much for your feedback! We work very hard to make sure that we deliver a quality buying experience that exceeds expectations. Jasper is a true testament to that. Feel free to stop in anytime if you need assistance reviewing any of the features on your vehicle, we're always happy to help! Best, Jeff Davis, General Manager
Management is amazing Jeff Davis really takes care of the customer. He put me first and made sure i was well taken care of. I had several issues with my car and Jeff was there by my side the entire time working with me and also working with Mercedes Corporate. He handled all the issues and ensured everything was in my favor. He made the experience as easy as possible for me and also allowed me to use a loaner until all my concerns were remediated. I am very pleased and satisfied with the experience Jeff and his dealership ha... read more
Business response:
Thank you so much for your great recommendation. We truly value your business and we hope to have the opportunity to work with you again! Best, Jeff Davis, General Manager
Excellent Experience Rob Tinkham was an excellent representative of Mercedes-Benz of Boston. He was knowledgeable, fair and professional through every step of the sales and purchase process. He encouraged questions and was always considerate, from the day I met him for a test drive to the delivery date and in follow ups since leaving the dealership with my new car. The entire experience was outstanding and I cannot thank Rob enough for making this easy and an absolute pleasure.
Business response:
Thank you for taking the time to write this review! Fred, Rob and AJ are such assets to our team, as they continuously focus on providing our guests’ with the best customer service. I know they will be pleased to read your positive feedback. Thank you again and if you have any questions about your vehicle, please don't hesitate to reach out. Best, Jeff Davis, General Manager
Frequently asked questions about Mercedes-Benz of Boston
How is Mercedes-Benz of Boston rated?
Mercedes-Benz of Boston has a 4.8 star rating with 9,412 reviews.
When is Mercedes-Benz of Boston open?
Mercedes-Benz of Boston is open now. It will close at 8:00 p.m.