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Mercedes-Benz of Boston
- Car Dealers
- Somerville, MA
About this business
Location details
259 McGrath Hwy, Somerville, MA, 02143, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Amazing experience with Georgina! Georgina definitely breaks the mold when it comes to car sales. While maintaining her professionalism, she is warm and friendly and most importantly, listens to your needs. From the minute you sit down with her to the moment you say goodbye, you are positively overwhelmed with attentiveness and true customer service. She listened to my needs and questions and showed genuine concern. She also went far and beyond to try and work the best case scenario for me and followed up throughout the proc... read more
Business response:
Thank you, Nikolas, for sharing your story! We really appreciate your business, as well as, your feedback on working with Georgina. She is a valuable member of our team. We trust you are enjoying your new Mercedes-Benz and look forward to the opportunity to serve your automotive needs for many more years to come! Best, Jeff Davis, General Manager
GLE 450 AMG Experience From beginning to end my experience with Umer, Jeff Davis, and Georgina was excellent. All three of them were very informative and made the whole car buying process as smooth as possible. Georgina went through the whole car with me and made sure I knew the ins and outs before leaving the dealership. As always my Herb Chambers Car Companies experiences are excellent and I wouldn't think of purchasing a car from anyone else. Most importantly the car is AMAZING and I enjoy every minute of driving it.
Business response:
Thank you for taking the time to write this review! I'm so pleased to know that Georgina and Umer made your Mercedes-Benz buying experience a stellar one, and I'll be sure to pass along the kind words to them. Thank you for your business and we look forward to doing business with you again! Best, Jeff Davis, General Manager
Georgina is "The Best"! Just wanted to say that Georgina was so helpful when I was looking to buy my new car. From the minute I walked into the dealership at Mercedes she was so professional & organized. She quickly realized that a Mercedes at this point was not going to be the perfect fit for me. She didn't stop there. She introduced me to the sales manager at Audi of Brookline. Followed up with me to make sure I was been well taken care of. Georgina is so knowledgeable with the car industry and is great listener. Her follo... read more
Business response:
Thank you, Ari, so much for the wonderful review. Georgina is a valued team member and your feedback is a testament to her commitment to providing exceptional customer service. Thank you again for your business and we hope to serve your automotive needs for many more years to come. Best, Jeff Davis, General Manager
New lease Both Paolo and Maged were very pleasant and knowledgable. Even as a return customer they went through every aspect of the service area and the new car.
Business response:
Thank you! This is exactly the kind of feedback that we love to hear. It is our goal to offer top notch customer service to all of our guests. I'm so pleased Maged and Paolo were able to do exactly that. Thank you again and we look forward to working with you again in the future! Best, Jeff Davis, General Manager
Great Job Jasper did an exceptional job. He was very knowledgeable answered all questions promptly and was by no means pushy or disingenuous. He made the purchase a simple and enjoyable experience and we love the vehicle.
Business response:
Thank you, Frank! I'm thrilled to hear how happy you are. We value our guests’ feedback and I know Jasper will appreciate your encouraging words. On behalf of our entire team here in Somerville, we thank you for your business and look forward to serving your automotive needs for many more years to come! Sincerely, Jeff Davis, General Manager
Excellent but relaxed service I worked with Magged Armanious and Jeff Tucker and found the process professional but fairly easy going and relaxed. I am very happy with my car and am happy to recommend Magged and the dealership.
Business response:
Thank you for taking the time to share your experience with Maged and Jeff. I’m thrilled to hear how happy you are. We value our guests’ feedback and I know our crew will appreciate your encouraging words. On behalf of our entire team here in Somerville, we thank you for your business and look forward to serving your automotive needs for many more years to come! Sincerely, Jeff Davis, General Manager
Georgina is fantastic! Our experience at Mercedes-Benz of Boston was amazing. I was on a time crunch and Georgina helped make the whole process so smooth. Everyone in the building is exceptionally nice and helpful. Finally, a dealership you don't mind going to! I highly recommend Mercedes-Benz of Boston and Georgina!
Business response:
Heidi, I sincerely appreciate you taking the time to share your experience. We aim to provide each guest with the best customer experience and Georgina is truly a testament to that. I will be sure to share your kind words with her. Thank you for your patronage and we look forward to serving your automotive needs for many more years to come. Sincerely, Jeff Davis, General Manager
Fabulous experience! Jasper Abreu - we appreciate his kindness, professionalism, attitude and demeanor - he put us at ease. Jasper treated us with respect, was extremely accommodating, knowledgeable and patient. He was the reason we made our decision to lease the Mercedes GLA for our daughter instead of the Audi Q3. After the winter we experienced, the leased vehicle our daughter was driving was not suitable for the New England winters and commuting to college. As mother and daughter, we embarked on a test driving spree to s... read more
Business response:
Thank you for sharing this terrific feedback. It’s a pleasure to read that Jasper was able to assist you and your daughter. For all of our customers who walk through our doors, we want to demonstrate world class service and nothing less. We appreciate your business and look forward to the opportunity to serve your automotive needs for many more years to come. Best, Jeff Davis, General Manager
Exceptional service from Thanh Nguyen and Kris Ricupero Thanh Nguyen was very patient and eager to help us in selecting the right car. Not only is he knowledgeable and knows the information to all the Mercedes Benz, but also gave us good reasons why we should pick the car we bought. He definitely has exceptional service, is true to his heart, and really want to satisfy every customer needs. He was always very responsive either email or phone. When we didn't get something about the car, he would explain to us in a timely mann... read more
Business response:
Thank you for sharing this terrific feedback and for choosing Mercedes-Benz of Boston for your purchase needs. It’s a pleasure to read that Thanh and Kris were able to assist you and accommodate your needs. For all of our customers who walk through our doors, we want to demonstrate world class service and nothing less. We appreciate your business and look forward to the opportunity to serve your automotive needs for many more years to come. Best, Jeff Davis, General Manager
Frequently asked questions about Mercedes-Benz of Boston
How is Mercedes-Benz of Boston rated?
Mercedes-Benz of Boston has a 4.8 star rating with 9,182 reviews.
When is Mercedes-Benz of Boston open?
Mercedes-Benz of Boston is closed now. It will open tomorrow at 9:00 a.m.