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Mercedes-Benz of Boston
- Car Dealers
- Somerville, MA
About this business
Location details
259 McGrath Hwy, Somerville, MA, 02143, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Excellent Paolo Castro was excellent. Made my new lease purchase easy. Would recommend Paolo to my friends and family. Also a shout out to Kris Ricupero business manager, he was also excellent Gina
Business response:
On behalf of all the team here, I would like to thank you for choosing us for your automotive needs. It is truly a pleasure for us to learn that you enjoyed your visit here. We value your business and we hope to see you again. Kind Regards, Jeff Davis, General Manager
Lovette was great I went in for a first look, expecting to shop around. Lovette helped me find an excellent M-class CPV car (dealership loaner, 2015 with low mileage) and I was sold. Lovette made the process painless and quick. I appreciate the smart pricing and the ability to negotiate on my trade in.
Business response:
Thank you for choosing us for your automotive needs. Your honest opinion can be an invaluable reference for other customers who are in the market. Thank you for your compliments towards the helpfulness and dedication demonstrated by Lovette. It is truly a pleasure for us to learn that you enjoyed your visit here. We value your business and we hope to see you again. Kind Regards, Jeff Davis, General Manager
Stress free lease process I have leased two cars in the past 3 years from this dealership and couldn't be happier with the service and the process of getting a deal done
Business response:
Thank you! This is exactly the kind of feedback that we love to hear. It is our goal to offer top notch customer service to all of our guests. I'm so pleased Randy and Jeff were able to do exactly that. Thank you again and we look forward to working with you again in the future! Best, Jeff Davis, General Manager
My experience in leasing a 2015 C 4matic sedan from Your representative Alex Fine was excellent from my first contact with him until I drove off with my new car. He was polite ,courteous and respectful in everything he did and I can't say enough in praise of him . The whole experience left a good impression on me nit only for him but for your dealership as well .
Business response:
Thank you for taking the time to write this review. I'm so happy to read that your car-buying experience with Alex was such a positive one! One of our primary goals is to give each guest a positive and professional experience, it sounds like Alex did just that! We appreciate your business and look forward to seeing you again. Best, Jeff Davis, General Manager
The Herb Chambers Experience We recently bought our second Mercedes from this dealership. They have looked at how they can improve the buying process from all angles. We worked with Lovette who was very patient in walking us through the merits of the Mercedes product portfolio and then helped us select the right car for our needs. He and Chadi were a pleasure to work with.
Business response:
Thank you for taking time out of your day to share this review. We appreciate the kind words and are excited to have you as part of the Mercedes-Benz of Boston family! Lovette and Chadi are amazing members of the team and I'm happy to know they took such good care of you. Please let us know if there is anything else we can help with. Best, Jeff Davis, General Manager
Excellent. I have never experienced a sales transaccion like the one I recieved from Jasper at Mercedes-Benz of Boston. This dealership and especially my salesman which I am proud to say he is my salesman handles themselves very professional and efficiant from the transaccion to the follow up. Herb I have to admit you have a great team and a great young prospect. If you are looking into buying a Mercedes stop by Mercedes-Benz of Boston and ask for Jasper!
Business response:
Thank you, Miguel! This is exactly the kind of feedback that we love to hear. It is our goal to offer top notch customer service to all of our guests. I'm so pleased Jasper was able to do exactly that. Thank you again and we look forward to working with you again in the future! Best, Jeff Davis, General Manager
Alex was super nice Although a Mercedes really wasn't in my dads budget, Alex helped us out with getting a new Toyota at a near by Herb chambers store. Thanks so much Alex!
Business response:
Thank you for taking time out of your day to share this review. We appreciate the kind words and hope your father is loving his new Toyota. Please let us know if there is anything else we can help with. Best, Jeff Davis, General Manager
A car salesman you can trust.....really This past spring I was suddenly in the market for a new car to replace my ML 320 CDI. I was referred to Chip. When I described what I wanted he searched the available inventory of 2015 ML. He also told me that the M series was being upgraded and renamed and that the new version a GLE would be available in the summer. He could of easily had sold me a 2015 but provided me with this information as an option if I could wait, which I could. He then helped me order a GLE guiding me through a... read more
Business response:
Thank you for taking time out of your day to share this review. We appreciate the kind words and are excited to have you as part of the Mercedes-Benz of Boston family! Chip is a wonderful member of the team and I'm so happy to know he was able to assist you with your GLE. Please let us know if there is anything else we can help with. Best, Jeff Davis, General Manager
Very pleasant and wonderful experience Georgina made the car buying experience pleasant for us. We have been looking to purchase a GL-450 for my wife for a couple of months and visited several dealerships but could not find the right car or negotiate a deal that we were comfortable with. In our first visit to Mercedes of Boston, it took Georgina less than an hour to find the right car for us and get us a good deal that we were willing to commit to right away. She was great to deal with and made us feel like she cares about h... read more
Business response:
I'm so happy to know you and your wife had such a positive experience working with Georgina! She is a wonderful asset to our team and I'm so glad you had the opportunity to work with her. Thank you for your business and we look forward to the opportunity to work with you again. Best, Jeff Davis, General Manager
Frequently asked questions about Mercedes-Benz of Boston
How is Mercedes-Benz of Boston rated?
Mercedes-Benz of Boston has a 4.8 star rating with 9,182 reviews.
When is Mercedes-Benz of Boston open?
Mercedes-Benz of Boston is closed now. It will open tomorrow at 9:00 a.m.