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Mercedes-Benz of Boston
- Car Dealers
- Somerville, MA
About this business
Location details
259 McGrath Hwy, Somerville, MA, 02143, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Seamless Transition Traded in my lease early and bought a new Mercedes with Motorcars of Somerville. Probably the easiest transition I have had leasing a car, especially given the New Years Eve delivery date. Finance was great as well and explained everything in detail. Definitely would not deal with any other dealership whether for sales or service.
Business response:
Thank you, Gabriella. This is exactly the kind of feedback we love to hear from our guests. Thank you for your business and your great recommendation. Happy driving and we look forward to the opportunity to serve your automotive needs for many more years to come! Happy New Year! Jeff Davis, General Manager
Friendly and Fabulous Service! Chadi, Jeffrey and Thanh were fantastic to work with! They were very patient and accommodating with finding the right car for me. I highly recommend their services!!! They made my Christmas wish come true!! (Couple recommendations: ensure pizza is a hot and fresh from the oven with additional toppings .... And keep large bows on hand to place on newly sold cars.) :-)
Business response:
Thank you, Julie! This is exactly the kind of feedback that we love to hear. It is our goal to offer top notch customer service to all of our guests. I'm so pleased Thanh, Jeff and Chadi were able to do exactly that. Thank you again and we look forward to working with you again in the future! Best, Jeff Davis, General Manager
Customer for over two decades. Here's why. Excellence is Herb Chambers' watchword and my experience over the years has convinced me this is not just an empty promise, but the goal that is surely way when it comes to . Any company is only as good as the people who work there and Mr. Chambers hires only the best. These are true professionals who have treated my wife and I with impeccable service since the middle eighties. (I'm sure at sometimes this was not so easy.) Not only are his prices extremely competitive, these people ... read more
Business response:
Thank you! This is exactly the kind of feedback that we love to hear. It is our goal to offer top notch customer service to all of our guests. I'm so pleased Fred, Umer and Dana were able to do exactly that. Thank you again and we look forward to working with you again in the future! Best, Jeff Davis, General Manager
Great Sales, Great Service Georgina Stavropoulos takes the pain and hassle out of buying or leasing a new car. She went (and continues to go) above and beyond to ensure that I am getting exactly what I need with absolute transparency. She even offered to pick up my new car at my house and get the inspection sticker taken care of because she knew I was too busy (and disorganized) to get it done on time! It's the little details like that which will keep me as a loyal customer.
Business response:
Thank you, Sara, so much for taking the time to write this review. The entire team strives to make every guest feel at home in our dealership and Georgina is a perfect example of this. We truly value your business and hope to serve your automotive needs for many more years to come. Best, Jeff Davis, General Manager
Great and honest dealership. Lovett Montiero is amazing. We were looking to purchase a car this November and after visiting 5 dealerships went in to the Herb Chambers Boston Mercedes dealership on a whim. We were greeted in a kind and thoughtful way and introduced to Lovette Montiero. From the beginning Lovette was an honest, direct, and helpful salesperson. We ended up buying a great car that we are really happy with. Our experience with Lovette and the overall dealership was one not typical to car dealerships. It was neith... read more
Business response:
Thank you, Heather, for sharing your story! We really appreciate your business, as well as, your feedback on working with Lovette, Chris and AJ. They are valuable members of our team. We trust you are enjoying your new vehicle and look forward to the opportunity to serve your automotive needs for many more years to come! Best, Jeff Davis, General Manager
best service I just wanted to thank Georgina who went above and beyond to make the servicing of my ML350 so easy and so accommodating! She even took the time to follow up to make sure everything went well. Also wanted to thank Rick in service for all his help and expertise. The service is the best I have ever experienced!! Thanks again.
Business response:
Thank you, Dave, for taking the time to share your recent experience. We appreciate your feedback and enjoy hearing that you had a great experience at our dealership! Georgina and Rick are valued members of our team and I'm so happy to read your wonderful recommendation. Please let us know if there is anything we can assist you with in the future. Best, Jeff Davis, General Manager
Excellent Client Experience I worked with Georgina Stavropoulos on the purchase of our GL. She was great to work with then and in the time since has been excellent with follow up. She makes it very easy to interact with the dealership and is always looking out for her clients.
Business response:
Thank you, Matt! Time and time again, Georgina has proven that she will go the extra mile to ensure our customers' satisfaction. I will be certain to let her know what a great job she is doing, and to keep up the great work. Thank you for your business and we look forward to seeing you again! Kind Regards, Jeff Davis, General Manager
Excellent Experience This dealership was so helpful in getting my new car, highly recommended. I worked with Lovette Monteiro who was an absolute pleasure. He helped me get the exact car I wanted and got it shipped from another dealership very quickly. He kept me informed every step of the way and constantly kept me updated on when it would arrive. He was very thorough in explaining everything about my vehicle so I knew exactly what I was getting into, so much that I hardly had to ask any questions. He did everything in his ... read more
Business response:
Thank you for your kind words and for taking the time to share your positive experience with us. I'm so glad to know that Lovette and Jeff's efforts made the difference in your car buying experience. They are truly valuable team members. We thank you for your business and look forward to working with you again in the future. Kind Regards, Jeff Davis, General Manager
The best dealer I have ever dealt with! Thanh Nguyen was friendly and very eager to help us. His service and advices smoothened the process for us in choosing the right car. He does not only know what he is selling to his customers, but he is also very thoughtful and attentive. He answered every question we had and shared his experiences with similar situations when answering our questions. The way he presented himself and his attitude showed me that he was not being a dealer and tried to sell me a car; but he was a friend o... read more
Business response:
Thank you, Kelvin, for sharing your story! We really appreciate your business, as well as, your feedback on working with Thanh and AJ. They are valuable members of our team. We trust you are enjoying your new Mercedes-Benz and look forward to the opportunity to serve your automotive needs for many more years to come! Best, Jeff Davis, General Manager
Frequently asked questions about Mercedes-Benz of Boston
How is Mercedes-Benz of Boston rated?
Mercedes-Benz of Boston has a 4.8 star rating with 9,412 reviews.
When is Mercedes-Benz of Boston open?
Mercedes-Benz of Boston is closed now. It will open tomorrow at 9:00 a.m.