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Mercedes-Benz of Boston
- Car Dealers
- Somerville, MA
About this business
Location details
259 McGrath Hwy, Somerville, MA, 02143, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
A truly exceptional experience Shortly after my husband died, I was faced with a whole series of car-related questions. I called Rob Tinkham and explained the situation: that I wanted to return a leased car, trade in an older car and buy a new, smaller car. It was an overwhelming prospect to me. Rob had all the patience, kindness and professionalism in the world. He walked me through the entire series of transactions. He explained my options--and gave me plenty of options. He took time, answered many, many questions, was ava... read more
Business response:
Thank you for sharing your kind recommendation. I'm so pleased to learn that Rob made your visit easy and seamless. He is a wonderful asset to our team and I know he will be grateful to read the nice comments. Thank you again and we look forward to the opportunity to serve your automotive needs again in the future. Best, Jeff Davis, General Manager
2015 ML Very good attempt sale representatives. Make you understand all view of the deal They're to explain many times needed for me to understand everything so I know that I made a right decision
Business response:
Thank you! This is exactly the kind of feedback that we love to hear. It is our goal to offer top notch customer service to all of our guests. I'm so pleased Jasper and Jeff were able to do exactly that. Thank you again and we look forward to working with you again in the future! Best, Jeff Davis, General Manager
Exceptional customer service Jasper Abreu is what all sales personnel should be about. Knowledgeable in every aspect about the product he is selling. Jasper explained to us in detail about the car's features both mechanical and styling. He explained what it would cost, monthly payments, easy transition of registration and plates. Jasper took care of it all, making it easy to do business with Herb Chambers MB dealership. Because of Mr. Abreu I would recommend this dealership to friends and family, the consideration extended t... read more
Business response:
Thank you for taking the time to share your experience. We're thrilled that you enjoyed working with Jasper, he's certainly a wonderful addition to our team. If there's ever anything more that we can assist you with, please don't hesitate to ask! Best, Jeff Davis, General Manager
An excellent dealer- Thanh I came in to see details about ML350. Thanh is very kind dealer that is easy to talk with and all the information provided by him were so helpful. So, with his excellent service and meticulous description about the ML350, I decided to buy one!
Business response:
Thank you! This is exactly the kind of feedback that we love to hear. It is our goal to offer top notch customer service to all of our guests. I'm so pleased Thanh was able to do exactly that. Thank you again and we look forward to working with you again in the future! Best, Jeff Davis, General Manager
A Great Car-Buying Experience I've been leasing for a few years now and I'm trying to join the Mercedes family as it's always been my goal to own a Mercedes-Benz like my grandparents before me. However I am kind of a fanatic when it comes to researching the products I buy and finding the right deals that fit my budget. Dennis Saint Aubin has been extremely cooperative and helpful when it comes to this process. He puts up with my many phone calls, most of which consist of just one or two questions. He is always calling, e-mai... read more
Business response:
Thank you, Mike, so much for sharing your wonderful experience with Dennis! It is our goal to offer every customer a personal touch and ensure that we do everything possible to help you leave our dealership happy. We thank you for your business and we look forward to helping with your automotive needs in the future! Best, Jeff Davis, General Manager
Maged is exceptional at his job I am very impressed by the professionalism and dedication of Maged. I was not really clear on what I wanted other than to trade-in my 2013 ML 350 while it still had decent value. Maged listened to me and showed me a newer ML 350, ML 400 and GL 350. I was not pressured at all and when i decided that i wanted another ML but a 400 but didn't want the exact same color car, Maged had the sapphire blue 2015 ML 400 and it was THE car. From the REVEAL of the car upon delivery, to the "get to know the ... read more
Business response:
Thank you! This is exactly the kind of feedback that we love to hear. It is our goal to offer top notch customer service to all of our guests. I'm so pleased Maged was able to do exactly that. Thank you again and we look forward to working with you again in the future! Best, Jeff Davis, General Manager
Great Experience I came in to see the ml350 I was pretty much sold on the Audi Q5. But Dennis'professional presentation of the product and the dealership sold me on the Mercedes. I will recommend Dennis to all my friends. Thanks Dennis
Business response:
Thank you for sharing your experience with Dennis. It is our goal to offer every customer a personal touch and ensure that we do everything possible to help you leave our dealership happy. We thank you for your business and we look forward to helping with your automotive needs in the future! Best, Jeff Davis, General Manager
Just bought a new GLA250 and love it Driving this car has been loads of fun. We came to the dealership with a GLK350 and decided we wanted something smaller, but not a sedan. The new GLA250 is exactly what we were looking for. A bit higher off the road than a sedan, but not as high as the GLK. We get to flex our "sports car" muscles when out on the open highway, and then come back to mature adults for city driving. Rob T. is the best salesperson we've ever dealt with: knowledgeable, friendly, respectful, attentive and accomm... read more
Business response:
Thank you, Elvira and Rocco, for taking the time to write this review. I'm so happy to read that your car-buying experience with Rob was such a positive one! One of our primary goals is to give each guest a positive and professional experience, it sounds like Rob did just that! We appreciate your business and look forward to seeing you again. Best, Jeff Davis, General Manager
Perfect experience!! I went in for an oil change and came out with a new lease. Alex Fine was awesome-- zero pressure, just honest advise and service. Would definitely go to him again. Felt there was transparency in the process which is rare! High recommend him here and to anyone looking for a fabulous new Mercedes!
Business response:
Thank you for taking the time to share your recent experience. We appreciate your feedback and enjoy hearing that you had a great experience at our dealership! Alex is a valued member of our team and I'm so happy to read your wonderful recommendation. Please let us know if there is anything we can assist you with in the future. Best, Jeff Davis, General Manager
Frequently asked questions about Mercedes-Benz of Boston
How is Mercedes-Benz of Boston rated?
Mercedes-Benz of Boston has a 4.8 star rating with 9,183 reviews.
When is Mercedes-Benz of Boston open?
Mercedes-Benz of Boston is closed now. It will open tomorrow at 9:00 a.m.