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Mercedes-Benz of Boston
- Car Dealers
- Somerville, MA
About this business
Location details
259 McGrath Hwy, Somerville, MA, 02143, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Awesome Customer Service Raj was very helpful in every aspect of purchasing my new GLE 350. He responded to all my questions in a timely fashion, he is very polite and professional. He even responded to my questions on his days off. He solved any problems that I had and went above and beyond to help me.
Business response:
Thank you, James, for taking the time to tell us about your experience. Hearing that Raj took such great care of you from start to finish is the kind of feedback we like to hear! I'm so glad you are happy with your new GLE 350 and your experience here at Herb Chambers. Thank you again and we look forward to serving your automotive needs for many more years to come. Best, Jeff Davis, General Manager
A great sales experience Mercedes Benz of Boston knew how to take care of me. From the moment I walked in to the moment I walked out. The day before I left another Mercedes dealership because of the experience. Raj listened to my story and promised to not have a repeat day. Everyone was very knowledgeable and courteous after the test drive I said let's look at the numbers they came back with a very reasonable number. Which was better than any other dealership I looked at for the same car. Jeff in finance explained everything... read more
Business response:
Thank you, Sean, for taking time to write this review. I'm so happy to read that your buying experience with Raj and Jeff was such a positive one! We realize that customer service is of the utmost importance in our business, so it's rewarding to hear comments like yours. Thank you for the recommendations and we look forward to serving your automotive needs again! Best, Jeff Davis, General Manager
Class Act My salesman, Denis Saint Aubin, went above and beyond what any salesperson has ever done for me. He was keeping in touch on his days off; he was just the consummate professional and an excellent asset to the organization.
Business response:
Thank you for your kind words and for taking the time to share your positive experience with us. I'm so glad to know that Dennis's efforts made the difference in your car buying experience. He is a valuable team member, indeed. We thank you for your business and look forward to working with you again in the future. Kind Regards, Jeff Davis, General Manager
I love her!!! She is brilliant!!! Georgina is very kind and brilliant. I have bought my mercedes for 1 year. In this year, no matter when I contact her and ask some question about my car, she replied really fast and professional. She has solved any problems I have. One time my tire is not working good, she solved it for me. This time she has ordered a service for me. She even solved my friend's mercedes' little qustion when I asked her for help. She is so good and kind. I am planning to change model, and she is the only one ... read more
Business response:
Thank you, Monica, so much for taking the time to write this review. The entire Mercedes-Benz of Boston team strives to make every guest feel at home in our dealership. Georgina is a perfect example of this. We truly value your business and hope to serve your automotive needs for many more years to come. Best, Jeff Davis, General Manager
Super friendly, easy-going, professional My experience was amazing! I felt at ease throughout the whole process. The staff was extremely professional; listened to my needs and delivered fully! I left feeling like I made new friends, thanks again! E350 coupe!
Business response:
Thank you, Val, for taking the time to share your experience. We're thrilled that you enjoyed working with Lovette and Jeff, they are certainly wonderful assets to our team. If there's ever anything more that we can assist you with, please don't hesitate to ask! Best, Jeff Davis, General Manager
Wonderful experience with Georgina My family and I had a wonderful experience working with Georgina to trade in our ML350 and lease a new GL450. From my first meeting with her she was warm, welcoming, and very easy to talk to, all the while exuding the utmost in professionalism. During subsequent meetings, when I came with my husband and two young kids she made us all feel welcome, working with my husband and I to help us build the exact car we wanted with all the features we were looking for. Georgina always made our kids h... read more
Business response:
Thank you, Elizabeth, for taking the time to share this wonderful feedback! I'm so happy to know that you enjoyed your recent experience with Georgina. We appreciate your recommendation and should there ever be anything else that we can assist you with, please don't hesitate to ask. Best, Jeff Davis, General Manager
Professional, Friendly, Welcoming & Caring. I would recommend this dealership for the reasons that I felt they cared about what was most important to me, not pushy In anyway,gave me few options with different figures that would help me with my budget of leasing or buying the vehicle, last but not the lease resposable on their word to get things done and following thru. I Love my Mercedes Benz ??Thank you!
Business response:
Thank you for taking the time to write about your experience with Lovette. We greatly appreciate your fantastic recommendation and look forward to serving your automotive needs for many more years to come! Sincerely, Jeff Davis, General Manager
Georgina is the best! Let me preface this review that I have bought 7 cars in the past 3 years and Georgina was by far the best I have ever worked with. I bought a '16 S550 4matic. She was able to find me the exact car I wanted and negotiate terms swiftly and effectively. Car buying can sometimes a daunting process but if you work with Georgina it is seamless and stress free.
Business response:
Thank you, James, so much for the wonderful review. Georgina is a valued team member and your feedback is a testament to her commitment to providing exceptional customer service. Thank you again for your business and we hope to serve your automotive needs for many more years to come. Best, Jeff Davis, General Manager
Wonderful Experience I never enjoy getting a new car. But when I do, I love to have a sales person that is knowledgeable, listens to my needs, and brings in the best numbers. , Georgina Stavropoulos at Chambers of Boston was a delightful experience, and made the acquisition smooth and simple. Thank you!!
Business response:
Thank you! It is a pleasure to read about your buying experience with us. Our top priority is delivering flawless customer service. It's so nice to know that Georgina, Jeff and Umer were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this wonderful review and we look forward to seeing you again in the future! Best, Jeff Davis, General Manager
Frequently asked questions about Mercedes-Benz of Boston
How is Mercedes-Benz of Boston rated?
Mercedes-Benz of Boston has a 4.8 star rating with 9,412 reviews.
When is Mercedes-Benz of Boston open?
Mercedes-Benz of Boston is closed now. It will open tomorrow at 9:00 a.m.