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Mercedes-Benz of Boston
- Car Dealers
- Somerville, MA
About this business
Location details
259 McGrath Hwy, Somerville, MA, 02143, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Love my new GLA 250 I was looking for a new MB that had features of my SUV and a sedan and there is was, the GLA 250! I worked with Maged who was great, very friendly, knowledgeable, and provided me with the options that I was seeking. Car shopping can be annoying but this experience was a welcome change. He really took the time to get me the information that I needed and showed me the features of the car. He asked his colleague to begin the training and that was fun. The financing experience was also a breath of fresh air. ... read more
Business response:
Thank you, Karin, so much for sharing your superb opinion about Maged, Thanh and Jeff! I'm so happy you're enjoying your new Mercedes-Benz. We value your business and look forward to your next visit. Kind Regards, Jeff Davis, General Manager
My 4th ML's the Charm I thought it was time to buy something different, but then I met Alex. He told me to give him an opportunity to see what the 2015 ML 350 could do,....and he was right. His enthusiasm for the car, Mercedes, and Herb Chambers was compelling. He had me at the test drive. I love my new ML! If you want to buy a car, you should buy one from Alex Fine. He loves his product and he loves his job. That all makes for a great client experience. Thank you Alex!
Business response:
Thank you, Erin! This is exactly the kind of feedback that we love to hear. It is our goal to offer top notch customer service to all of our guests. I'm so pleased Alex was able to do exactly that. Thank you again and we look forward to working with you again in the future! Best, Jeff Davis, General Manager
Perfect experience to buy a car Thanks to Paolo that I can get my dream car in short time. He is very friendly and efficient. He offer me many options and compared their advantage professionally. When I struggled, he provided me some solutions rather than push me to make fast decision, so I totally enjoy this sales experience. It's my first time to buy a car and he answered my questions very patiently and cared my feeling. He is a really trusted consulted if you want to buy a car!
Business response:
Thank you for taking the time to share this 5-Star recommendation! Our number one goal is providing an exceptional customer experience. I'm so happy to know that this was achieved with you during your visit with Paolo. Thank you for your business and we look forward to the opportunity to serve your automotive needs for many more years to come! Best, Jeff Davis
New C300 2015 - The Dream Car Buying a Mercedes is a dream. Alex Fine from Mercedes Benz Somerville made sure I get my first car a C300 2015 model. To be very honest, if I'm driving this car today, it's because of Alex. All other dealerships including Land Rover, Audi and BMW almost harassed me by making follow up calls and email everyday and seemed liked they're forcing me to make a decision. This is one big reason I hate going to dealerships. They make you feel like they own you. Whereas Alex understood my situation really... read more
Business response:
I would like to thank you for choosing us for your automotive needs. Your honest opinion can be an invaluable reference for other customers who are in the market, for this reason we really appreciate the time that you have taken for sharing your experience. It is truly a pleasure for us to learn that you enjoyed your visit here. We value your business and we hope to see you again. Kind Regards, Jeff Davis, General Manager
Professional, personal and friendly service. Keith's attention and care was above and beyond. He worked with me one on one to ensure I'd get everything I needed for the best possible price. He took the time to follow up with me and to make sure I was satisfied with my experience. This is my second purchase with these dealership and working with Keith. I'd definitely recommend Keith's service and this dealership to all my friends. Thank you so much!! Renata Dias.
Business response:
Thank you for taking time to write this great review. We realize that customer service is of the utmost importance in our business, so it's rewarding to hear comments like yours. Thank you for the recommendations and we look forward to serving your automotive needs again! Best, Jeff Davis, General Manager
dream car Thanks to Paolo Castro he find me the car of my dreams. C300 sport white with red seats! Its my dream car! Paolo was very good all the way. He paired my bluetooth and show me the options to my car. Was very patient with showing me since this is my first new Mercedes-benz car. I will send all my friends from BU to Paolo!
Business response:
Thank you for taking the time to share your recent experience. We appreciate your feedback and enjoy hearing that you had a great experience at our dealership! Paolo is a valued member of our team and I'm so happy to read your wonderful recommendation. Please let us know if there is anything we can assist you with in the future. Best, Jeff Davis, General Manager
Greats sales man Raj helped me with a few sales very knowledgable about any car on the lot I ask about he also took his time to help ME decide with car had all the features I wanted.
Business response:
I appreciate you taking the time to share your experience with Raj. A terrific guest experience is what we aim for each and every time and Raj is truly a testament to that. I'll be sure to pass on your kind sentiments. Thank you for your business and we look forward to serving all of your automotive needs for many more years to come! Sincerely, Jeff Davis, General Manager
Highly Recommended! To say I was well taken care of is an understand. My intent was to purchase used, which meant sacrificing a couple of features. Keith was able to find me the exact car I was looking for NEW with great financing options. Both the car, and my experience, have exceeded my expectations.
Business response:
Thank you for taking the time to share your recent experience. We appreciate your feedback and enjoy hearing that you had a great experience at our dealership! Keith is a valued member of our team and I'm so happy to read your wonderful recommendation. Please let us know if there is anything we can assist you with in the future. Best, Jeff Davis, General Manager
Bought several cars Dennis has been wonderful to work with. He is very knowledgeable not only about the cars I am interested in but also thoughtfully coached me away from models and features that are not right for me. I will never forget when he drove a new E-Class out to my home for a test drive. He has helped me when i need service as well. Enjoy Dennis and your new car!
Business response:
Thank you, Jeffrey, for taking the time to share your encouraging words and kind recommendation of Dennis. At Mercedes-Benz of Boston, we take great pride in surpassing any and all expectations you might have in your vehicle decision. We appreciate your business and look forward to serving your automotive needs for many more years to come! Sincerely, Jeff Davis, General Manager
Frequently asked questions about Mercedes-Benz of Boston
How is Mercedes-Benz of Boston rated?
Mercedes-Benz of Boston has a 4.8 star rating with 9,183 reviews.
When is Mercedes-Benz of Boston open?
Mercedes-Benz of Boston is closed now. It will open tomorrow at 9:00 a.m.