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Mercedes-Benz of Boston
- Car Dealers
- Somerville, MA
About this business
Location details
259 McGrath Hwy, Somerville, MA, 02143, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Great dealership and customer centric Good knowledge of the product and great customer service. Owned a C300 and serviced through the dealership for 3 years, met Georgina to test drive the GLA. Though did not purchase, good experience overall.
Business response:
Thank you, Kunal! We appreciate your recommendation and please let us know if there is ever anything we can assist you with in the future. Best, Jeff Davis, General Manager
In good hands George and Georgina took great care of me. Buying a car is definitely not my favorite thing to do and they made it fun and stress free. Thank you both!!
Business response:
Thank you for sharing this terrific feedback and for choosing Mercedes-Benz of Boston for your purchase needs. It’s a pleasure to read that Georgina and George were able to assist you and make it a fun experience. We value your business and look forward to the opportunity to serve your automotive needs for many more years to come. Best, Jeff Davis, General Manager
2015 SLK 250 This was our first experience with Mercedes and we must say that we were thoroughly impressed with Mercedes Benz of Boston, but most of all with the awesome salesman Thanh Nguyen he made our buying experience phenomenal it was one of the easiest buying experiences that we ever had!! He was thorough and very customer oriented, he new exactly what we were looking for and was able to get us into a beautiful SLK 250. I know that this will NOT be our last Mercedes and definitely would recommend Mercedes Benz of Bosto... read more
Business response:
Thank you for taking the time to share your experience. I'm thrilled that we could work with you to ensure that you received exactly what you wanted in a Mercedes-Benz. I'm also happy to hear that you enjoyed working with Thanh and AJ! They are truly wonderful assets to our team. Enjoy your new SLK250, and please don't hesitate to reach out if there's ever anything more that we may assist you with! Best, Jeff Davis, General Manager
Efficient and enjoyable sales experience Georgina has been a consummate professional as we have narrowed our search through the various luxury SUVs settling on a 2017 GLS. She has been an excellent source of information applying her vast knowledge base as we compared vehicles and options. She kept us on track during the process, but was never intrusive or pushy. We would recommend her highly for others exploring the Mercedes Benz line.
Business response:
Thank you for taking the time to write this review! Georgina is such an asset to our team, as she continuously focuses on providing our guests’ with the best customer service. She will be pleased to read your positive feedback. Thank you for your business and we hope to serve your automotive needs for many more years to come. Best, Jeff Davis, General Manager
Consistency in Service and Attention to All Details I have just picked up my 4th Benz from Mercedes of Boston. Within the last month, Alex Fine has delivered both a 2016 GLE 450 Couple and my latest, a 2016 S550. Once again, a truly fantastic customer centric experience. From sales to the business office to the orientation of my new S Class, I really do not view much room for improvement. I have been in sales and sales management for well over 30 years. Throughout all that time, I have expressed one consistent message to all... read more
Business response:
Thank you for taking the time to share your experiences and for sharing Alex with us! Alex is such an asset to our team, and it is so wonderful to know he impressed you by delivering our trademark service. We are certainly fortunate to have both Alex and Chadi on our team. Thank you for your continued business and we hope to serve your automotive needs for many more years to come! Best, Jeff Davis, General Manager
The best car buying experience in over 40 years We were looking for new MB ml250 blue tec found 4 called 3 different dealers right from the very First phone call to Mercedes Benz of Boston we were treated with attention,we made an appointment To drive the got to the dealership they were very busy but the manager took the time to meet us and Made sure that the 15 minutes we waited we had water and juice. Alexis Zonis our sales person took us tor our test drive and explained the features of the car as well as Mercedes brand na... read more
Business response:
Thank you so much for sharing this with us! We're so glad that you had such enjoyable visit. We appreciate your comments about Alex and that five star rating. Thank you again and we look forward to seeing you in the future. Best, Jeff Davis, General Manager
Great Sales Team - Amazing Service On Saturday, May 21st I had the pleasure of meeting David Nhan, Sales & Leasing Consultant at Mercedes-Benz of Boston, 259 McGrath Highway, Somerville, MA 02145. Initially that Saturday I was intent on going to check out a used car in Ashland, MA, and I am very glad that I didn't because I would not have scored the amazing ride that I purchased that day through David. This was certainly the best car purchasing experience that I've had over the years - and it was a pleasure to work with Davi... read more
Business response:
We really appreciate you taking the time to leave feedback for David and Jeff. Here at Mercedes-Benz of Boston, we know the importance of offering customer service that is second to none. A quality car-buying experience is one of our top priorities, and we do everything we can to support our guests. We thank you for your business and look forward to serving your automotive needs for many more years to come! Regards, Jeff Davis, General Manager
Best Experience I've Ever Had Getting a Car! Georgina was amazing during my entire process getting my new C300! She helped and suggested options I would not have normally needed or wanted and she was very patient throughout the entire process. She made sure to follow up with me constantly even after I picked up the car she was checking on how things were going. Anyone looking for a new Mercedes should go see her! You will be so happy with your new car and the amazing customer service!
Business response:
Thank you so much for your kind words and we truly appreciate the opportunity to earn your business! Georgina is such an asset to our sales team and I'm so glad you had the opportunity to work with her. I will be sure to pass along this great feedback. Thank you for your business and we hope to have the opportunity to work with you again! Best, Jeff Davis, General Manager
Good experience Dennis Saint Aubin helped me out while I was just starting my search for cars. He was extremely helpful and I didn't feel any pressure at all! As a girl, most salesguys at dealerships make me feel uncomfortable w a lot of pressure and only care about the sale- Dennis answered all my questioned and did everything he could to help me out, all very friendly and helpful! Thanks again !
Business response:
Wow, thank you for the wonderful review! I'm so glad to know Dennis was able to provide you with such a positive experience. We always strive to make our guests feel as comfortable as possible, and it's great to hear we are succeeding! Please come back to see us again! Best, Jeff Davis, General Manager
Frequently asked questions about Mercedes-Benz of Boston
How is Mercedes-Benz of Boston rated?
Mercedes-Benz of Boston has a 4.8 star rating with 9,412 reviews.
When is Mercedes-Benz of Boston open?
Mercedes-Benz of Boston is open now. It will close at 8:00 p.m.