This profile has been claimed by the business owner or representative.
Mercedes-Benz of Boston
- Car Dealers
- Somerville, MA
About this business
Location details
259 McGrath Hwy, Somerville, MA, 02143, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Good deal for a great car I purchased two brand new cars with Thanh and I can't say enough good things about him and the dealership. My most recent experience was the best so far. I just dropped of my car for service and decided to speak to Thanh about the new models and test drive one of them. I ended up with a great deal and purchased a car. It took no time at all to do the paperwork and the quality was exceptional. Thanh will help you with anything you need whether its sales, service or a friendly advice.
Business response:
I sincerely appreciate the time it took for you write this great review about Thanh! Our number one goal is providing an exceptional customer experience. I'm so happy to know that this was achieved with you during your visit. We thank you for your business and look forward to the opportunity to serve your automotive needs again in the future. Best, Jeff Davis, General Manager
Keith is a gem! We just bought our second Mercedes with Keith. As was our experience last time, he was the consummate gentleman -- infinitely patient with our questions, great sense of humor, knowledgeable about all the details of the car and the options. If you are going to go buy a Mercedes anytime soon, go to Somerville and ask for Keith. Tell him Alexandra and Evelynn sent you. We guarantee you will get a smile out of him!
Business response:
Thank you for your compliments towards the helpfulness and dedication demonstrated by Keith. It is truly a pleasure for us to learn that you enjoyed your visit here. We value your business and we hope to see you again. Kind Regards, Jeff Davis, General Manager
A great car and a great dealership I have dealt with Mercedes-Benz of Boston for many years. Over the years I bought 3 cars from them. One was a new Mercedes and two were pre-owned. Everyone is professional, knowledgeable and friendly. Randy Grassi is the latest sales consultant to help me and he made the whole experience very smooth and pleasant. I also like their service department. It is easy to get an appointment and they always provide a loaner car for free. they always did good work as I never had any problems.
Business response:
Your honest opinion can be an invaluable reference for other customers who are in the market, for this reason we really appreciate the time that you have taken for sharing your experience on DealerRater. Thank you for your compliments towards the helpfulness and dedication demonstrated by Randy. It is truly a pleasure for us to learn that you enjoyed your visit here. We value your business and we hope to see you again. Kind Regards, Jeff Davis, General Manager
Newly design 2015 C300 I recently returned my older C300 and was a bit indecisive about what I should go with next; I was trying to decide between the C300/ML350, but in the end ended up with the C300. My only disappointment is that they didn't have it in RED (I'm an addict for the color RED), but I got a great deal and am very happy with the color that I chose. Dennis is my sales guy and has been very helpful, he answered all my questions and got me a great deal. I look forward to doing business with him in the future ;-).
Business response:
Thank you so much for sharing your wonderful experience with Dennis! It is our goal to offer every customer a personal touch and ensure that we do everything possible to help you leave our dealership happy. We thank you for your business and we look forward to helping with your automotive needs in the future! Best, Jeff Davis, General Manager
The best sales experience I've ever had in a dealership!! Paolo made the buying experience actually enjoyable. He is friendly and takes the time to explain details addressing any of our questions. He knew all the details about the GLK we were looking at and spent the time to show us all the functions. When it came time to deliver the vehicle, Paolo drove through a blizzard to deliver the vehicle to us. He then took additional time to show us all the features of our new car again. I'd have to say that Paolo is a top notch sal... read more
Business response:
On behalf of all the team here at Mercedes-Benz of Boston, I would like to thank you for choosing us for your automotive needs. Your honest opinion can be an invaluable reference for other customers who are in the market, for this reason we really appreciate the time that you have taken for sharing your experience on DealerRater. Thank you for your compliments towards the helpfulness and dedication demonstrated by Paolo. It is truly a pleasure for us to learn that you enjoyed your visit here. We value your business and we ho... read more
Great MB buying experience I purchase a new MB every year, Paolo Castro, is a professional that makes the buying experience delightful, One of Paolo's very good sales trait is listening to his clients, he commands knowledge of his products, benefits and features, he's also a good negotiator (but so am I).. so between Paolo, George Kotsiras, and me a great deal is always accomplished....whenever Paolo, sees me in the dealership he always takes a few minutes to say hi (he remembers his clients), ask about the car, checks in wi... read more
Business response:
On behalf of all the team here at Mercedes-Benz of Boston, I would like to thank you for choosing us for your automotive needs. It is truly a pleasure for us to learn that you enjoyed your visit here. We value your business and we hope to see you again. Kind Regards, Jeff Davis, General Manager
GLK 2015 Jasmine or "jass" was the consummate professional - He was patient, responsive, took time to appreciate our needs and then pulled a rabbit of a hat! He found us the perfect car, priced it in a manner where he beat our expectations and then shepherded us through the buying process in an immaculate way. The dealership is very lucky to have a seasoned professional like Jass working with them. Umer Iqbal, the sales manager was also exquisite in his interactions with us. I would not hesitate to buy from this top flight t... read more
Business response:
We really appreciate you taking the time to leave feedback for our dealership. Here at Mercedes-Benz of Boston, we know the importance of offering customer service that is second to none. A quality car-buying experience is one of our top priorities, and we do everything we can to support our guests. We thank you for your business and look forward to serving your automotive needs for many more years to come! Regards, Jeff Davis, General Manager
2015 C300 - Great Job! I just returned my 2012 C300 lease for the newly redesigned C300. The team of Jasmin, Chadi, Tanja, and AJ (Finance) exceeded my expectations and got me an outstanding deal. They had plenty of patience and were very helpful and knowledgeable while dealing with my decision between the C400 and C300. I ultimately chose the C300 off the showroom floor! What a beautiful car, at a great price, and great team to work with. Oh, and I almost forgot about the unveiling -- nice touch! I look forward to continuin... read more
Business response:
Thank you! This is exactly the kind of feedback that we love to hear. It is our goal to offer top notch customer service to all of our guests. I'm so pleased our team was able to do exactly that. Thank you again and we look forward to working with you again in the future! Best, Jeff Davis, General Manager
Great Experience I had a very positive experience with Georgina Stavropoulos. She was very pleasant during our entire purchasing experience and she was professional and patient in our "training session" with the navigation and bluetooth and other features on my new GLK 250. I enjoyed the big reveal of the car and Georgina took photos of the event. I would certainly return to her and to the dealership if I ever want another vehicle.
Business response:
Thank you so much for taking the time to give us positive feedback. We make every effort to provide the very best customer service. Hearing from our guests that we have succeeded in this endeavor is always gratifying. We value your business and look forward to serving your automotive needs for many more years to come! Best, Jeff Davis, General Manager
Frequently asked questions about Mercedes-Benz of Boston
How is Mercedes-Benz of Boston rated?
Mercedes-Benz of Boston has a 4.8 star rating with 9,183 reviews.
When is Mercedes-Benz of Boston open?
Mercedes-Benz of Boston is closed now. It will open tomorrow at 9:00 a.m.